office assistant resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Internship Experiences
Creekside Elementary School - Social Work Intern
Plainfield, IL, August 2020- Current
Assessing the behavioral and emotional needs of students using formal and informal testing instruments.
Conducting observations of students in classroom and non-classroom settings, review records, interview parents, consult with parents and school personnel, administer assessments and interpret diagnostic findings.
Counseling students whose behavior, school progress, or mental or physical handicap or condition indicates need for assistance.
Leading group sessions to enhance social and emotional development of students and provide peer support.
Consulting with parents, teachers, and other staff to determine causes of problems and effect solutions.
Meeting regularly with Teachers, Teacher Assistants and other specialists to discuss individual student's modifications or adaptations, ongoing learning issues, interventions or problems. Working collaboratively to ensure individual student's needs are met.
Actively participate on problem solving and intervention teams to facilitate early involvement and resolution to learning or behavioral problems.
Serving as liaison between student, home, school, and community resources referring families to available services.
Completing required documentation such as IEP reports, goals or social development studies.
Establishing a safe atmosphere conducive to a positive learning environment. Act as role model on appropriate behaviors ensuring social and emotional development is progressing normally.
Enforce and support school policies, philosophies and objectives with students and parents.
Participate in staff development and school improvement activities in order to maintain professional growth. Plan and incorporate best practices or new strategies.
Lighthouse Recovery Inc. - Social Work Intern
Saint Charles, IL, June 2019 - April 2020
Facilitate and plan outpatient substance abuse and DUI counseling groups for adults and or adolescents.
Assess client’s functioning within work, family and routines of daily living and identify areas that need continued support, resources and treatment in order to assist clients
Preparation of documents and continued stayed reviews for clients after group treatments.
Answer incoming client phone calls and assist in scheduling for intake assessments.
Skills
Languages: Native Proficiency in Spanish and English
Proficient with Microsoft Word, Excel, PowerPoint, Google Docs, Google Slides and Internet.
Able to perform at a high level working on multiple tasks.
Work History
Office Assistant, 02/2019 to Current Thrivent Financial For Lutherans – Coon Valley, WI,
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Executed record filing system to improve document organization and management.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Oversaw automated tracking and documentation of data, client correspondence and office operations.
Verified accuracy of business records by consistently updating customer information.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Technology Assistant, 01/2018 to 05/2019 Cass School District 63 – Darien, IL,
Maintained current software licenses and patched applications to stay up-to-date with latest features.
Reviewed system and network performance to make proactive adjustments based on established IT policies.
Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Fitness Desk Attendant, 08/2016 to 05/2019 Clubcorp Club Operations, Inc. – Aliso Viejo, CA,
Collaborated team members to handle guest requirements from check-in through check-out.
Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Reading Mentor, 11/2018 to 04/2019 The Friends Of Aurora's After School Programs – City, STATE,
Administered feedback to elementary-aged students using positive reinforcement techniques to encourage and build confidence.
Provided one-on-one reading sessions with students, by assisting in their pronunciation and decoding of words.
Helped to further advance student's reading levels.
Education
Master of Arts: Social Work, Expected in 05/2021 to Aurora University - Aurora, IL GPA:
Specialization in School Social Work
Current 4.0/4.0 GPA
Bachelor of Arts: Social Work, Expected in 05/2020 to Aurora University - Aurora, IL GPA:
Minored in Latin American and Latino/a Studies
Graduated with 3.759/4.0 GPA
Magna cum laude graduate
Certifications
Illinois Professional Educator License with an endorsement in Social Work
Domestic Violence and Sexual Assault Certification
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