office assistant 2 resume example with 17+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Fourteen years with SUNY Empire State College all within the same office. Excellent troubleshooting skills. Experience with a variety of computer programs - including but not limited to Adobe Pro, Microsoft Office including Outlook, Teams, and SharePoint, Media Valet, and Ellucian CRM Advance.
Skills
Multitasking and Prioritization
Editing and Proofreading
Verbal and Written Communication
Records Management Software
Problem Solving and Decision Making
Computers and Technology
Work History
Office Assistant 2, 06/2009 to Current State Of Washington – Olympia, WA,
Foundation Payments - Overall responsibility for compliance and documentation, verification and preparing of all Foundation check/transfer requests from the college community for approval by the Executive Director, communicating with E.D. if any questions arise. Implementing and/or adapting processes and procedures, as necessary. Created and continues to maintain a weekly expense tracker for all Foundation account expenses submitted weekly and provides a weekly report to the interim Executive Director as well as the CFO of ESC/Treasurer of the Foundation and the College Controller.
Foundation Payment Pre-approvals - routes all Foundation account related expense pre-approvals to appropriate approvers on behalf of account administrators.
Administrative Support - Provide support to Executive Director and Director of Development as appropriate. Areas of support including but not limited to; travel and payment pre-approvals, travel preparations and follow up, database communications maintenance, staff communications, internal and external correspondence, planned giving request maintenance, time management and research projects.
Foundation Accounts – Responsible for the ongoing oversight and maintenance of Foundation accounts. These accounts require administrator status and account guidelines to be kept current, new account guidelines to be developed as appropriate and the maintenance of account administrator signature cards and the Foundation Accounts list on the Advancement Office SharePoint site.
Travel support – Responsible for the timely completing and submitting pre-approval forms prior to travel then processing of travel reimbursement requests for all Advancement staff and educating them on guidelines. Maintain a collection of print materials for staff use while visiting donors/alumni.
Office Support - Provide phone coverage as appropriate and handle a variety of filing, fax, printing, photocopying and scanning requests. Order office supplies and process any office bills in a timely manner. Maintain office account spreadsheet, communicating to account admins about their spending and balances.
ESC Foundation Board - Coordinate and provide all secretarial support including communications, material gathering, and minute taking for ESC Foundation Board meetings. Schedule committee meetings, including sending polls for availability and meeting invitations and materials if required.
Alumni Events - provide technical support for the Alumni Office’s virtual Conversations Over Coffee events, presenting PowerPoint presentations and monitoring the chat on Microsoft Teams.
Created the Advancement Office staff SharePoint site. Responsible for the continual maintenance of site and for providing technical assistance to staff when needed.
Created an external SharePoint site for use by the ESC Foundation Board. Continuing to maintain this site updating and adding documents and communications on a regular basis as well as providing access and use support to Foundation Board of Directors.
Created an internal SharePoint landing page for the Office of Advancement. Responsible for the continual maintenance of site making all content is current, editing as necessary.
Office Assistant 1 (KBS1), 07/2007 to 06/2009 Abound Credit Union – Louisville, KY,
Gift processing - Processed contributions to the Empire State College Foundation, entering all information into the Alumni database. Printed and mailed acknowledgement letters signed by appropriate staff member for each gift received.
Data entry - Using information from gifts, alumni surveys, and other outside sources, was responsible for creating, updating, and maintaining all biographical information on the Alumni database. Datatel was used at that time.
Pulled reports from the database for staff members per data requests.
Received and sorted daily mail deliveries, routing mail to appropriate staff members.
Supported staff members in various ways including help with mailings, staffing events, printing, faxing, and routing phone calls.
Staffed receptionist desk and greeted all visitors.
Head Teller, 03/2004 to 07/2007 KeyBank – City, STATE,
Verified amount of cash in cash drawer against day's receipts, quickly identifying errors.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Introduced customers to other bank team members to help meet financial needs.
Identified potential needs through observation, questioning and listening.
Created teller schedule to keep weekly and weekend shifts properly staffed.
Replenished ATM funds in empty canisters prior to validation process.
Investigated and promptly resolved issues with patron accounts.
Received car loan, home loan and other payments and posted to accounts.
Handled various accounting transactions.
Conducted regular proof work and followed up on chargebacks and deposit corrections.
Established rapport with new clients to increase satisfaction and loyalty.
Executed wire transfers, stop payments and account transfers.
Maintained friendly and professional customer interactions.
Counted, verified and handled bank deposits and armored car transactions.
Education
Associate of Science: Computer Science, Expected in 2020 to Fulton County Community College - Johnstown, NY, GPA:
Bachelor of Arts: Computer Science, Expected in 2003 to SUNY College At Plattsburgh - Plattsburgh, NY GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.