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office and administrative specialist intermediate resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Objective

To obtain the Natural Resources Supervisor 2 position at Split Rock Lighthouse State Park where I will serve the public and the great state of Minnesota by leading a team to fulfill the Department of Natural Resource’s mission, philosophy, and core values. To bring my knowledge and experiences to the park and collaborate with the staff to gain their insight into how to make Split Rock Lighthouse State Park even better.

Experience
Office and Administrative Specialist Intermediate, 08/2017 - Current
Florida Cancer Specialists, P.L. Montgomery, AL,
  • Tracks and maintains budgets of $337,270 for Split Rock Lighthouse State Park, $146,073 for Grand Portage State Park, $93,400 for Judge C.R. Magney State Park, and $200,000 for Cascade River State Park including full-time and part-time labor, operations, and gift accounts.
  • Calculates and assesses three to four years spending data and sets up new fiscal year budget requests using the Work Unit Software (WUS) including labor, supplies, utilities, safety equipment, security systems, IT, and State Forest Campground labor and supplies.
  • Buyer for the State of Minnesota with purchasing authority up to $5,000 for products and services not on state contract and up to $25,000 for products and services on state contract since 2021.
  • Funding approver for and monitors the Electronic Inter Office Requisition System (EIOR) to create, maintain, and adjust purchase orders following fiscal management, budget, and purchasing guidelines for the entire State of Minnesota.
  • Develops and keeps current administrative processes by producing and maintaining our Office Manual, Security Manual, Recreation Dynamics Manual, and the Fiscal Operations Manual to achieve organizational objectives and improve office efficiency.
  • Prepares and processes park records and reports including attendance, free camping, fall color, snow, comment cards, physical inventory, park web page, and fleet monthly use (MURs).
  • Uses Recreation Dynamics program to oversee billing procedures and monitors income derived from all sales, registrations, and refunds so that timely and accurate reimbursements to State are accomplished.
  • Supervises staff pertaining to and manages the Park Nature Store including develop and purchase park specific merchandise, select and order from State Park Warehouse, set appropriate merchandise prices, oversee processing of all merchandise and readies it for the sales floor, creates and maintains Nature Store displays, and completes physical inventories of all merchandise monthly and annually.
  • Utilizes and keeps current available safety resources and information including Job Safety Analyses, safety manuals, Safety Data Sheets, equipment operator's manuals, Site Management Plans, emergency maps, and security plans.
  • Involved in Annual Site Safety Inspection including analyzing all park facilities and describing in detail potential hazards.
  • Leads and attends weekly OAS safety meetings.
  • Manages our natural and cultural resources by educating our staff, visitors, and students about park rules, park history, north shore history, invasive species, native flora and fauna, geology, and stream monitoring.
  • Assists in recruitment, interviews, and effectively recommends potential future employees while maintaining inclusive hiring protocol to assure affirmative action goals are achieved.
  • Provides support with human resources tasks to recall employees from seasonal layoff and implements the seasonal layoff of employees according to Union Contracts and HR policies so that it fits within the park's needs and budget.
  • Project manager for the swap out of our gasoline powered lawn mowers, weed whips, brush saw, and chainsaws for battery operated equipment working alongside the Minnesota Pollution Control Agency to utilize the Alternative Landscaping Equipment Grant in 2019.
  • Project manager of the Four Disciplines of Execution (4DX) including working with and directing staff to create our lead and lag goals and to track, chart, and hold weekly progress review meetings to accomplish the MN DNR's overall safety goal of zero accidents.
Business Owner/Operator, 03/2017 - 01/2021
Liefy Green Trail Werks City, STATE,
  • Maintained 200+ miles of backcountry trail on the Superior HIking Trail (SHT) utilizing mostly manual methods and tools, chainsaws, weed whips, and carrying in and out all materials by human power.
  • Cleared trail with chainsaw by felling and bucking trees that were impeding the tread for user safety and to avoid user reroutes decreasing the potential for natural resource destruction.
  • Identified and felled hazard trees.
  • Weed whipped trail corridor to sufficient height and width for prevention of encroaching vegetation.
  • Dug latrines using shovels, rock bars, and some creativity to get a hole as deep as we could in MN soil (hopefully 6 ft.) and bell it out at the bottom.
  • Built c-steps, boardwalk, water bars, bleeders, staples, etc. for water mitigation, to prevent erosion and user reroutes and to protect vulnerable wetlands.
  • Worked with and delegated tasks to volunteers to keep everyone safe while clearing trail effectively and efficiently.
  • Knowledge of flora to prevent adverse reactions from plant toxicities including first-aid if contact should occur as well as avoiding destruction of rare and/or sensitive species.
  • Maintained spreadsheets to track mileage, payroll, work completed, work requested, supplies, and fuel.
Parks and Trails Associate, 06/2014 - 08/2017
Minnesota DNR City, STATE,
  • Sold park vehicle permits, merchandise and consumable, registered campers, rented buildings, and collected fees.
  • Organized reservations, documented visitor use, and provided miscellaneous clerical support so that visitor services, attendance records and fiscal accountability were maintained.
  • Cleaned buildings, grounds, and facilities.
  • Trained as Security Ranger to back out of alarming situations, promote park rules and regulations by example and optimistic education, notify visitors of vehicle permit violations, safely take concealed deposits to bank and monetary change back to office, and communicate and work with local Sheriff's Deputies, Silver Bay City Police, Two Harbors City Police, and State Patrol.
  • Swiftly and calmly responded to emergency and medical situations using teamwork with local authorities and responders to administer first-aid and appropriate care.
  • Certified to operate DNR Fleet including Kubota, EV, cars and trucks, and dump/plow truck.
  • Used landscaping implements such as gas powered and electric weed whips, gas and electric push mowers, zero turn mowers, loppers, and hand tools safely and with proper PPE to maintain neat and welcoming appearance of the state park.
  • Trained in gas and electric chainsaw use to fall and buck trees using proper ergonomics, careful consideration of surroundings, correct and undamaged PPE, and loud confident vocal commands.
  • Maintained hand tools, chainsaws, weed whips, and mowers by using correct fuels, oils, and lubricants, taking apart and putting back together for cleaning, safe storage practices, and fixing breaks.
Medical Laboratory Technician, 06/2009 - 01/2014
Essentia Health City, STATE,
  • Conducted wide range of laboratory tests and recorded results
  • Utilized various medical laboratory equipment to conduct tests and analyses
  • Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks
  • Participated in laboratory audits and assessments to maintain compliance and improve results
  • Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues
  • Consulted with outside professionals and specialists about tests and testing results
  • Identified and traced quality control issues impacting laboratory results
  • Recorded and maintained accurate data to facilitate tracking of results
  • Followed safety protocols to maintain safe and secure laboratory environment
  • Trained and supervised new laboratory staff to improve skills in laboratory procedures
  • Documented and verified patient information using laboratory information system
  • Utilized advanced technologies to identify and analyze complex medical samples
  • Prepared reagents and solutions, making readily available during testing for convenience
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays
  • Performed routine maintenance and calibration of laboratory equipment to produce accurate results
  • Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
Skills
  • Microsoft Office Suite
  • POS Systems
  • Financial Management
  • Government Policy
  • Safe Work Methods
  • Customer Relations
  • Office Management
  • Data Entry
  • Confidentiality and Data Protection
  • Support of an Inclusive and Diverse Environment
  • Troubleshooting and Diagnostics
  • Medical Terminology
Education
Bachelor of Arts: Biology, Chemistry, Expected in 05/2015
-
University of Minnesota - Duluth, MN
GPA:
Status -
Associate of Applied Science: Medical Laboratory Technology, Expected in 05/2009
-
Lake Superior College - Duluth, MN
GPA:
Status -
Certificates and Licenses

Class D Driver's License, State of MN - Since 2000, Motorcycle Endorsement, State of MN - Since 2008, American Society for Clinical Pathology - Since 2009, First-aid and Adult/Child CPR, American Red Cross - Since 2009, Snowmobile Safety, State of MN DNR - Since 1997, Firearm Safety, State of MN DNR - Since 1993

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Resume Overview

School Attended

  • University of Minnesota
  • Lake Superior College

Job Titles Held:

  • Office and Administrative Specialist Intermediate
  • Business Owner/Operator
  • Parks and Trails Associate
  • Medical Laboratory Technician

Degrees

  • Bachelor of Arts
  • Associate of Applied Science

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