LiveCareer-Resume

non clinical intake representative resume example with 7+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving. Call Center Representative with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette.
Skills
  • Service-oriented
  • Inventory control and record keeping
  • Staff scheduling
  • Natural leader
  • Food service background
  • Strong work ethic
  • Passion for customer satisfaction
  • Trained in performance and wage reviews
  • Skilled in call center operations
  • Adheres to customer service procedures
  • Persuasive speaker
Work History
10/2016 to Current Non-Clinical Intake Representative Devereux | Mount Royal, NJ,
  • Answered an average of 70 plus calls per day by addressing customer inquiries in getting  prior authorizations for Pathforward, United Healthcare, and Sleep Study.
05/2016 to Current Driver Vodafone | Dresden, ,
  • Drive rentle cars from the airport baseyard to the area where cars are rented

 

03/2014 to 08/2016 Assistant Manger Bojangles | City, STATE,
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Led and directed team members on effective methods, operations and procedures.
  • Prepared for and executed new menu implementations.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents.
  • Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Education
Expected in 1996 to to High School Diploma | Mitchell-Baker Highschool, Camilla, Ga GPA:

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Resume Overview

School Attended

  • Mitchell-Baker Highschool

Job Titles Held:

  • Non-Clinical Intake Representative
  • Driver
  • Assistant Manger

Degrees

  • High School Diploma

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