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Night and Weekend Dispatch Ops Manager Resume Example

Resume Score: 80%

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NIGHT AND WEEKEND DISPATCH OPS MANAGER
Professional Summary

Accomplished management professional with 2 1/2 years of career progression in Night Dispatching operations Manager Proven effective leader skilled in development and oversight of high-performing, multi-disciplined and quality-oriented teams. Adept problem solver, employing creativity and innovation to overcome challenging and complex issues across employees, processes and costs. Focused and meticulous in all financial and regulatory compliance objectives to strategically plan and execute budgets, forecasts, cost-reduction techniques and safety initiatives. Outstanding communicator with English fluency and well-versed in employee, vendor and partner relations. Advanced Operations Manager offering over 2 1/2 Night Dispatching years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve personal and professional goals. Self-starting Operations Manager in Night Dispatching operations. Offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Exceptional Operations Manager focused on making on time delivers and maintaining all drivers needs to make this happen. Determind to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Strategic dispatcher with 2 1/2 years of experience leading and overseeing any and all needs threw out the night . and able to work long shifts and make good judgement calls on all needs . Strong history of devising precise and targeted business operations plans, managing over coworkers on calqulating on time delivrys , reviewing performance and driving change. Forward-thinking leader with expertise in setting goals, quality standards and all initiatives while leading quick and efficient attainment of objectives. Performance-oriented and dedicated to maintaining agility, responsiveness and efficiency of trucking operations. Successful history bringing in top-notch staff, improving operational strategies and boosting team performance. Articulate and encouraging leader with decisive nature and forward-thinking approach. Seasoned Operations Manager and talented leader with 2 1/2 years' experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing [Type], [Type] and [Type] teams while improving processes and increasing productivity. Bringing solid understanding of Trucking trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Looking to bring knowledge and abilities to dynamic, growth-oriented [Type] role. Laborious Operations Management Professional with 2 1/2 years of experience in [Area of expertise]. Extensive understanding of [Type] of regulations and requirements with comprehensive dedication to safety and writing detailed reports. Versatile and innovative management professional skilled at seeing "big picture" while still also focusing on details. Expertise in business development and streamlining processes and systems. Reliable Operations Manager with over [Number] years of experience in bookkeeping, payroll and [Skill]. Motivational and inspiring team leader with expertise in scheduling, customer relationship management and [Area of expertise]. Resourceful and methodical self-starter. Seasoned operations management professional with [Number] years of experience in [Area of expertise] and [Area of expertise]. Hands-on leader adept at providing teams with training, guidance, support and motivation to succeed while ensuring adherence to safety regulations and corporate policies, procedures and standards. Coordinate and manage daily operations in organizations numbering up to [Number] employees. Manage Lead teams, problem solve anrk well under pressure. Have excellent computer skills in [Software] for operations management. Provide individual and collective training support to personnel including mentoring. Detail-oriented [Job Title] with [Number] years of [Type] experience. Expert in [Type] industry protocols with proven history of leading shifts with excellent guidance and employee leadership. Trained in [Area of expertise] and committed to punctuality.

Skills
  • Cost reduction strategies
  • Project development and life cycle
  • Natural leader
  • Risk management
  • Unsurpassed work ethic
  • Report generation
  • Budgeting and forecasting
  • Risk analysis and management
  • Staff Management
  • Superb time management skills
  • Performance Evaluations
Work History
Night and Weekend Dispatch Ops Manager, 10/2017 to 07/2020
Super T Transport – Idahofalls, Idaho
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Help will every and all drivers needs,pay and send lumpers,answer phone calls and emails from drivers,customers. able to calqulate and advise drivers,or customers of deliverys.
  • Able to work alone and effectivly
  • Reliable and works well with others
  • Able to manage and help coworkers with duties
  • Computer experince
  • Entering data or information
  • Can work long shifts and will work overtime if needed
  • Always does job in a timely maner
  • Stay tell jobs done
  • Kept detailed track of all available field personnel and all in-progress and completed calls.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Increased area coverage by [Number]% through effective scheduling and detailed location monitoring.
  • Responded to over [Number] daily caller requests with information about assistance and timeframes.
  • Directed all dispatching, routing and tracking of [Number] fleet vehicles.
  • Trained [Number] new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction by [Number]%.
  • Evaluated and adjusted over [Number] routes based on daily needs, available workers, traffic hazards and weather conditions.
  • Closely monitored dispatch board to triage and prioritize over [Number] daily calls.
  • Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Worked with [Type] customers to understand needs and provide [Type] service.
  • Increased customer satisfaction by resolving [Product or Service] issues.
  • Resolved [Type] problems, improved operations and provided exceptional client support.
  • Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Led [Type] team in delivery of [Type] project, resulting in [Result].
Kitchen Manager, 03/2013 to 10/2017
Burger King – Idahofalls, Idaho
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Oversaw food preparation and monitored safety protocols.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Motivated staff to perform at peak efficiency and quality.
  • Determined operational weak points and implemented corrective actions to resolve [Type] and [Type] concerns and facilitate [Result].
  • Maximized quality assurance by completing frequent checks of line.
  • Coordinated and organized all restaurant inventory.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Checked and tested foods to verify quality and temperature.
Mailroom Worker, 02/2004 to 10/2010
Bear River Publishing – Preston, Idaho
  • Engaged with guests on room requirements and amenities to promote overall satisfaction
  • Operated different equipent
  • Count stacks of newspapers in a quick maner
  • Able to quick thinking and high stressful jobs
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
Education
GED: 1999
Bear River High School - Garland, UT
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Super T Transport
  • Burger King
  • Bear River Publishing

School Attended

  • Bear River High School

Job Titles Held:

  • Night and Weekend Dispatch Ops Manager
  • Kitchen Manager
  • Mailroom Worker

Degrees

  • GED : 1999

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