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mortgage loan processor resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
I am looking for a career, a position with room to grow, where I can dedicate the experience and skills I have previously acquired to maximize growth and productivity. I am a fast learner and an excellent multi-tasker, goal-oriented with a passion for challenge.
Highlights

  • Strong organizational skills 
  • Goal-oriented
  • Reliable
  • Excellent communication skills
  • Flexible
  • Energetic work attitude
  • Proven patience and self-discipline
  • Seasoned in conflict resolution
  • Top processing performer
  • Customer service expert
  • Adaptive team player
  • Financial aptitude
  • Effectively influences others
Education
University of South Alabama , AL Expected in 2012 Bachelor of Science : Print Journalism - GPA : Print Journalism
Accomplishments
Regarded as one of my teams most productive loan processors, handling an average of 60 loans at one time.
 
Provided expedited service and maintained and average of 6.60% in survey satisfaction ratings out of an overall score of 7. The companies current average is 5.98%.
 

Experience
First Continental Mortgage - Mortgage Loan Processor
, , 10/2015 - Current
  • Carefully checking information on loan application to ensure that loans are processed in a timely matter
  • Review and verify borrower's income, credit reports and work history as well as appraisals and title binders in order to prepare the loan application for underwriting review.
  • Ensure that loans are in compliance with varying government guidelines for different mortgage products
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Highlights
  • Have met and exceeded number of loans needed to be closed in a month per pay grade. Consistently excelled in meeting and exceeding production requirements set by upper management.
  • Have shown to be able to handle difficult loans and aggravated members in a professional manner.
- Referral Specialist
, , 01/2014 - 10/2016
  • Baptist Hospital - 1001 W Moreno Street Financial Screening of new patients to Infusion Center Scheduling patient appointments Verification of Insurance/Benefits Financial Counseling for patients of Infusion Center Correspondence with relevant Medical Personnel for Appropriate Procedures.
Osf Healthcare - Financial Counselor
, , 07/2013 - 02/2014
  • Met with admitted patients to discuss financial arrangements and screen for the Financial Assistance Program.
  • Billed patients for Copays and Deductibles.
  • Collected payments from patients.
Kaiser Permanente - Chargeback and Receiving Coordinator
, , 01/2011 - 06/2013
  • Handled Customer Relations regarding product dissatisfaction.
  • Processed product returns according to policy.
Skills
Benefits, Counseling, Customer Relations, Excellent Customer Service, Financial, Insurance, Mac, Maximizer, Microsoft software, Personnel, Scheduling

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Resume Overview

School Attended

  • University of South Alabama

Job Titles Held:

  • Mortgage Loan Processor
  • Referral Specialist
  • Financial Counselor
  • Chargeback and Receiving Coordinator

Degrees

  • Bachelor of Science

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