Mortgage Loan Processor Resume Example
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MORTGAGE LOAN PROCESSOR
Summary
I am looking for a career, a position with room to grow, where I can dedicate the experience and skills I have
previously acquired to maximize growth and productivity. I am a fast learner and an excellent multi-tasker,
goal-oriented with a passion for challenge.
Highlights
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Accomplishments
Regarded as one of my teams most productive loan processors, handling an average of 60 loans at one time.
Provided expedited service and maintained and average of 6.60% in survey satisfaction ratings out of an overall score of 7. The companies current average is 5.98%.
Experience
02/2014 to 11/2016
Referral Specialist
- Baptist Hospital - 1001 W Moreno Street Financial Screening of new patients to Infusion Center Scheduling patient appointments Verification of Insurance/Benefits Financial Counseling for patients of Infusion Center Correspondence with relevant Medical Personnel for Appropriate Procedures.
07/2013 to 02/2014
Financial CounselorFirst Continental Mortgage
- Met with admitted patients to discuss financial arrangements and screen for the Financial Assistance Program.
- Billed patients for Copays and Deductibles.
- Collected payments from patients.
02/2011 to 07/2013
Chargeback and Receiving CoordinatorOsf Healthcare
- Handled Customer Relations regarding product dissatisfaction.
- Processed product returns according to policy.
11/2015 to Current
Mortgage Loan ProcessorKaiser Permanente
- Carefully checking information on loan application to ensure that loans are processed in a timely matter
- Review and verify borrower's income, credit reports and work history as well as appraisals and title binders in order to prepare the loan application for underwriting review.
- Ensure that loans are in compliance with varying government guidelines for different mortgage products
Highlights
- Have met and exceeded number of loans needed to be closed in a month per pay grade. Consistently excelled in meeting and exceeding production requirements set by upper management.
- Have shown to be able to handle difficult loans and aggravated members in a professional manner.
Education
2012
Bachelor of Science: Print JournalismUniversity of South Alabama － StatePrint Journalism
Skills
Benefits, Counseling, Customer Relations, Excellent Customer Service, Financial, Insurance, Mac, Maximizer, Microsoft software, Personnel, Scheduling
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Resume Strength
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- Word choice
- Measurable results
- Strong summary
- Clear contact info
Resume Overview
School Attended
- University of South Alabama
Job Titles Held:
- Referral Specialist
- Financial Counselor
- Chargeback and Receiving Coordinator
- Mortgage Loan Processor
Degrees
- Bachelor of Science : Print Journalism
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