mortgage loan processor resume example with 10+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
I am looking for a career, a position with room to grow, where I can dedicate the experience and skills I have previously acquired to maximize growth and productivity. I am a fast learner and an excellent multi-tasker, goal-oriented with a passion for challenge.

  • Strong organizational skills 
  • Goal-oriented
  • Reliable
  • Excellent communication skills
  • Flexible
  • Energetic work attitude
  • Proven patience and self-discipline
  • Seasoned in conflict resolution
  • Top processing performer
  • Customer service expert
  • Adaptive team player
  • Financial aptitude
  • Effectively influences others
University of South Alabama , AL Expected in 2012 Bachelor of Science : Print Journalism - GPA : Print Journalism
Regarded as one of my teams most productive loan processors, handling an average of 60 loans at one time.
Provided expedited service and maintained and average of 6.60% in survey satisfaction ratings out of an overall score of 7. The companies current average is 5.98%.

First Continental Mortgage - Mortgage Loan Processor
, , 10/2015 - Current
  • Carefully checking information on loan application to ensure that loans are processed in a timely matter
  • Review and verify borrower's income, credit reports and work history as well as appraisals and title binders in order to prepare the loan application for underwriting review.
  • Ensure that loans are in compliance with varying government guidelines for different mortgage products


  • Have met and exceeded number of loans needed to be closed in a month per pay grade. Consistently excelled in meeting and exceeding production requirements set by upper management.
  • Have shown to be able to handle difficult loans and aggravated members in a professional manner.
- Referral Specialist
, , 01/2014 - 10/2016
  • Baptist Hospital - 1001 W Moreno Street Financial Screening of new patients to Infusion Center Scheduling patient appointments Verification of Insurance/Benefits Financial Counseling for patients of Infusion Center Correspondence with relevant Medical Personnel for Appropriate Procedures.
Osf Healthcare - Financial Counselor
, , 07/2013 - 02/2014
  • Met with admitted patients to discuss financial arrangements and screen for the Financial Assistance Program.
  • Billed patients for Copays and Deductibles.
  • Collected payments from patients.
Kaiser Permanente - Chargeback and Receiving Coordinator
, , 01/2011 - 06/2013
  • Handled Customer Relations regarding product dissatisfaction.
  • Processed product returns according to policy.
Benefits, Counseling, Customer Relations, Excellent Customer Service, Financial, Insurance, Mac, Maximizer, Microsoft software, Personnel, Scheduling

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Resume Overview

School Attended

  • University of South Alabama

Job Titles Held:

  • Mortgage Loan Processor
  • Referral Specialist
  • Financial Counselor
  • Chargeback and Receiving Coordinator


  • Bachelor of Science

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