merchandise operations supervisor resume example with 19+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Dedicated Operations Manager and effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline operations and increase productivity. Offers thoughtful, comprehensive and constructive feedback to staff members to promote productivity, inspire moral and company loyalty.
Education
Carthage Senior High Carthage MOCarthage , MOExpected in 05/1995 ā āHigh School Diploma:General Studies - GPA:
Member of Future Business Leaders Of America
Accomplishments
Achieved 4 district "best presentation" awards for JcPenney.
Launched new RFID technology in Joplin, MO JcPenney to help keep better track of inventory.
Opened 4 new stores in the district for JcPenney and trained staff
Completed 6 visual workshops and helped train district partners on best practices and presentation.
Increased Joplin, MO Jcpenney productivity from the goal of 130 units per hour to 180 units per hour by streamlining productivity.
Overseen new shop construction for the last 4 years at Jcpenney
Completed 6 month trainee program for Walmart in just over 3 months.
Helped store achieved top quartile in district for sales, customer service, store enviroment, and credit for 9 years.
Oversee the daily operations of 20-30 support team members to execute the visual, truck, marketing and pricing activities.
Lead daily and weekly morning meetings to boost team moral, share previous days metrics and cover best practices.
Overseen shipping and receiving process to ensure all receipts were logged in, UPS and FedEx was processed and hazardous waste was handled by company direction.
Partner with divisional leaders to look at profit and loss area's within there department and visual opportunities and develop a plan of action.
Opening and closing of the building and responding to alarm calls.
Directed all contractor, techs and vendors to there scope of work and signed off on all paperwork.
View service, environment, merchandising and credit scores for trends and develop plan of action for opportunities.
Help customers by delivering great service and resolve any issues.
Filled and maintained all operational records.
Cedar Fair Entertainment Company - Landscaper Sandusky, OH, 02/2004 - 2005
Installed retaining walls, fences and planters.
Continually cleaned work areas and equipment.
Installed rock gardens, ponds and irrigation systems in accordance with client specifications.
Planted seeds, bulbs, ground covers and trees.
Mixed and sprayed fertilizers, herbicides and insecticides onto grass, shrubs and trees.
Arranged shrubs, trees and flowers to create particular landscape effects.
Operated motorized vehicles and equipment such as Bobcats, backhoes, augers, jackhammer, etc.
Rural King - Assistant Manager Trainee Charleston, IL, 02/2002 - 2004
Reorganized and stocked sales floor to meet company demand.
Assisted in recruiting and training new staff as well as growing existing staff to deliver outstanding customer service.
Help lead morning meeting to boost team moral, performance and store revenue.
Addressed customer issues and resolved any complaints.
Ordered merchandise to stay in stock at all times.
Help lead monthly inventory and complete all paperwork.
Poet - Shift Leader Caro, MI, 02/1995 - 10/2001
Opening and closing procedures.
Daily cash pickups and drops.
Training of new and existing team members.
Weekly staffing and planning.
Count inventory and order supplies and product as needed.
Assist with cooking, serving and delivery driving functions.
Bobs IGA - Stocking, carryout City, STATE, 09/1994 - 01/1995
Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.
Checked out customers and bagged items quickly.
Suggested additional items and offered samples of weekly promotional items to increase store sales.
Organized and positioned product cases in produce warehouse and walk-in cooler.
Served shoppers in a prompt, courteous and friendly manner.
Interests
I enjoy a wide varitiy of different interests from
Skills
Cash Handling, Cashier, closing, cooking, credit, Customer Service, delivery, direction, driving, inventory, marketing, meetings, merchandising, Microsoft EXCEL, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, pricing, profit and loss, receiving, recruiting, Retail Sales, Sales, shipping, staffing, Supervision, View
Additional Information
Additional Accomplishments Achieved several "best presentation" awards for JcPenney Completed Missouri Food Saftey Class for Walmart Overseen new shop construction for Joplin, MO Jcpenney Opened 4 stores and helped trained staff for JcPenney Rolled out new RFID technology in JcPenney to control invent 2
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