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Mental Health Clerk Medical Billing Specialist Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Caring Social and Human Service Assistant with proven ability to support clinical teams in implementing care plans. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • OSHA Certified
  • Ethical Judgment
  • Advocacy and Case Management
  • Recordkeeping and data input
  • Insurance billing
  • MS Office
  • First Aid/CPR
  • Patient advising
  • Cross-functional collaboration
  • Care planning
  • Intake and discharge
  • Schedule and calendar management
  • Billing and invoicing
  • Team collaboration
  • Patient-centered care
  • Strategic planner
  • Client-focused service
  • Healthcare management
Education
University of Texas Rio Grande Valley Edinburg, TX Expected in 2019 Bachelor's : Rehabilitation Services - GPA :
Certifications
  • Yoga Certified since May 2017 to Present
  • Forklift Driver Certified since December 2018 to December 2021
  • TWIC Card
  • OSHA 30 OSHA General Industry Safety and Health
  • 40-hour EM 385-1-1 Construction Safety Hazard Awareness for Contractors
  • First Aid/CPR
  • Drivers License
Work History
Paycom Software, Inc. - Mental Health Clerk/Medical Billing Specialist
Milwaukee, WI, 08/2015 - 04/2020
  • Addressed and responded to staff and client inquiries regarding CPT and diagnosis codes.
  • Entered procedure codes, diagnosis codes and patient information into numerous billing software to facilitate invoicing and account management.
  • Filed and submitted over 200 insurance claims within a firm time frame.
  • Evaluated accuracy of provider charges, including dates of service, procedures, level of care and diagnoses, identifying over 20 errors within 1-3 days.
  • Introduced new document management system which improved document searchability and saved admin staff an average of 1 hour per day
  • Aided in assisting with case management alongside clinicians.
  • Aided in providing substance use and parenting group sessions to groups of 4+ clients for a 3 hour period weekly.
  • Recommended improved life choices to enhance client outcomes.
  • Evaluated patient behavior and reported changes to clinical team.
  • Educated patients on various resources, services and programs to maximize care.
  • Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
  • Greeted people as they walk in the front door and help with intake.
  • Employed by this place of business through the past nearly 5 years when available and when in McAllen, TX.
Lkq - Safety Attendant
Colchester, VT, 02/2020 - 03/2020
  • Emphasized that the crew of workers were being safe 100% of the job being performed.
  • Studied permits and ensured worker compliance and environmental safety in accordance to permits.
  • Worked effectively with multiple contractors at various sites providing safety training for employees.
  • Collaborated with others to discuss new safety opportunities.
  • Thrived at this job until the work was completed and the workers were no longer needed (sub-contractor).
Paycom Software, Inc. - Administrative Clerk/Insulator Helper
Minneapolis, MN, 10/2019 - 12/2019
  • Performed roles of a clerk, getting sign in sheets ready, keeping count of material and maintaining communication with the superintendent.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
  • Liaised between internal and external stakeholders, providing updated project status and performance reports.
  • Transferred to working with insulation after the clerk position ended. In insulation, I would measure pipes and cut specific pieces of metals to fit the pipe.
  • Communicated with other workers to see what was needed in the field for work.
  • Aspired at this job until the work was completed and the workers were no longer needed (sub-contractor).
Lkq - Internship Student
Corpus Christi, TX, 04/2019 - 08/2019
  • Completed 320 student internship hours at this counseling facility.
  • Shadowed licensed professional counselors, filed client's paperwork, answered phone calls, and aided in filing out client related paperwork.
  • Assisted in providing 3 hour group parenting sessions and 3 hour group substance use sessions weekly.
  • Created progress notes for each client in group sessions after each session.
  • Assisted in creating 2+ goals and plans for each individual client.
City Of Plymouth, Mn - Administrative Clerk
Plymouth, MN, 10/2018 - 12/2018
  • Exercised roles of a clerk, distributing radios and chemical monitors.
  • Handled the renting and returning of these devices.
  • Charted and submitted reports to supervisor.
  • Signed for delivered items, unpacked boxes, posted received products into inventory and restocked items properly.
  • Sustained safety protocols by observing proper and safe usage of equipment and materials.
  • Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
  • Signaled equipment operators to facilitate alignment, movement, and adjustment of machinery, equipment, and materials.
  • Prospered at this job until the work was completed and the workers were no longer needed (sub-contractor).
Post Ranch Inn - Safety Attendant
Big Sur, CA, 04/2018 - 10/2018
  • Maintained responsibility over workers lives as I made sure the environment was ideal for them to work.
  • Ascertained that the crew of workers were being safe throughout the job.
  • Aided to make sure everyone was following the correct safety measures.
  • Studied permits and ensured worker compliance and environmental safety in accordance to permits.
  • Ensured authorization of attendants and checked conditions of equipment.
  • Assisted companies with rectifying safety and hazard issues.
  • Succeeded at this job until the work was completed and the workers were no longer needed (sub-contractor).
Department Of Homeland Security - Administrative Clerk
Wichita, KS, 02/2018 - 04/2018
  • Exerted job tasks in a chemical plant as the superintendent's helper.
  • Devised packages that included the job description and would then deliver these packages to the correct division.
  • Compiled and kept tract of all of the employees timesheets and keep tract of there working hours.
  • Filed paperwork as well as aided in filling paperwork out.
  • Transfer information from paper to computer as well.
  • Reviewed and edited correspondence prior to release and submission for signature.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Prospered at this job until the work was completed and the workers were no longer needed (sub-contractor).
The Little Gym - Gymnastics Instructor
City, STATE, 02/2013 - 12/2017
  • Educated children (with and without disabilities) aged 4 months-12 years basic gymnastics and age appropriate curriculum.
  • Taught 1-7 students gymnastics moves on spring floor, tumbling mat, uneven bars, beams and vault while using proper spotting techniques within every 1 hour period.
  • Interacted with parents by greeting cheerfully, answering questions and updating on student's progress.
  • Supervised other team staff, including gymnastics assistants and instructors.
Private Payer - Yoga Instructor
City, STATE, 03/2016 - 04/2016
  • Instructed yoga to 10-14 women at a specific location whenever they were available.
  • Guided clients in safe exercise, taking into account individualized physical limitations.
  • Cultivated and maintained strong member relationships by providing individualized service.
  • Prepared teaching area for each class and returned all equipment to storage after classes.
  • Watched clients during exercises and assisted with exercises.
Aqua-Tots Swim Schools - Clerk
City, STATE, 10/2012 - 11/2014
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Trained 4 office professionals on administrative procedures to keep file handling consistent and accurate.
  • Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
  • Improved group and individual behavior with positive management strategies.
  • Monitored children's safety and well-being to prevent accidents and falls.
Chuck E. Cheese - Birthday Party Host
City, STATE, 01/2011 - 10/2012
  • Accommodated and interacted with guests with special needs, including accommodations for child seats and wheelchairs.
  • Helped to plan and execute parties for more than 20 guests, including coordinating activities and preparing tables.
  • Cleaned seating area and checked restrooms every 30 minutes.
  • Engaged with children to maintain safety and interest in activities during parties.
  • Responded to questions, complaints and conflicts quickly and thoroughly.
Accomplishments
  • Golden Key Honor Society 2015-2019
  • National Honor Society of Leadership and Success 2015-2018
  • President's List 2015-2019
  • Dean's List 2015-2019
  • GPA 3.7 out of 4.0
Skills
  • OSHA Certified
  • Ethical Judgment
  • Advocacy and Case Management
  • Recordkeeping and data input
  • Insurance billing
  • MS Office
  • First Aid/CPR
  • Patient advising
  • Cross-functional collaboration
  • Care planning
  • Intake and discharge
  • Schedule and calendar management
  • Billing and invoicing
  • Team collaboration
  • Patient-centered care
  • Strategic planner
  • Client-focused service
  • Healthcare management
Work History
Challenges and Change, PLLC - Mental Health Clerk/Medical Billing Specialist
McAllen, TX 08/2015 - 04/2020
  • Addressed and responded to staff and client inquiries regarding CPT and diagnosis codes.
  • Entered procedure codes, diagnosis codes and patient information into numerous billing software to facilitate invoicing and account management.
  • Filed and submitted over 200 insurance claims within a firm time frame.
  • Evaluated accuracy of provider charges, including dates of service, procedures, level of care and diagnoses, identifying over 20 errors within 1-3 days.
  • Introduced new document management system which improved document searchability and saved admin staff an average of 1 hour per day
  • Aided in assisting with case management alongside clinicians.
  • Aided in providing substance use and parenting group sessions to groups of 4+ clients for a 3 hour period weekly.
  • Recommended improved life choices to enhance client outcomes.
  • Evaluated patient behavior and reported changes to clinical team.
  • Educated patients on various resources, services and programs to maximize care.
  • Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
  • Greeted people as they walk in the front door and help with intake.
  • Employed by this place of business through the past nearly 5 years when available and when in McAllen, TX.
Turner Industries - Safety Attendant
Plaquemine, LA 02/2020 - 03/2020
  • Emphasized that the crew of workers were being safe 100% of the job being performed.
  • Studied permits and ensured worker compliance and environmental safety in accordance to permits.
  • Worked effectively with multiple contractors at various sites providing safety training for employees.
  • Collaborated with others to discuss new safety opportunities.
  • Thrived at this job until the work was completed and the workers were no longer needed (sub-contractor).
Turner Industries - Administrative Clerk/Insulator Helper
Plaquemine, LA 10/2019 - 12/2019
  • Performed roles of a clerk, getting sign in sheets ready, keeping count of material and maintaining communication with the superintendent.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
  • Liaised between internal and external stakeholders, providing updated project status and performance reports.
  • Transferred to working with insulation after the clerk position ended. In insulation, I would measure pipes and cut specific pieces of metals to fit the pipe.
  • Communicated with other workers to see what was needed in the field for work.
  • Aspired at this job until the work was completed and the workers were no longer needed (sub-contractor).
Challenges and Change, PLLC - Internship Student
McAllen, TX 04/2019 - 08/2019
  • Completed 320 student internship hours at this counseling facility.
  • Shadowed licensed professional counselors, filed client's paperwork, answered phone calls, and aided in filing out client related paperwork.
  • Assisted in providing 3 hour group parenting sessions and 3 hour group substance use sessions weekly.
  • Created progress notes for each client in group sessions after each session.
  • Assisted in creating 2+ goals and plans for each individual client.
Turner Industries - Administrative Clerk
Plaquemine, LA 10/2018 - 12/2018
  • Exercised roles of a clerk, distributing radios and chemical monitors.
  • Handled the renting and returning of these devices.
  • Charted and submitted reports to supervisor.
  • Signed for delivered items, unpacked boxes, posted received products into inventory and restocked items properly.
  • Sustained safety protocols by observing proper and safe usage of equipment and materials.
  • Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
  • Signaled equipment operators to facilitate alignment, movement, and adjustment of machinery, equipment, and materials.
  • Prospered at this job until the work was completed and the workers were no longer needed (sub-contractor).
Turner Industries - Safety Attendant
Rock Springs, WY 04/2018 - 10/2018
  • Maintained responsibility over workers lives as I made sure the environment was ideal for them to work.
  • Ascertained that the crew of workers were being safe throughout the job.
  • Aided to make sure everyone was following the correct safety measures.
  • Studied permits and ensured worker compliance and environmental safety in accordance to permits.
  • Ensured authorization of attendants and checked conditions of equipment.
  • Assisted companies with rectifying safety and hazard issues.
  • Succeeded at this job until the work was completed and the workers were no longer needed (sub-contractor).
Turner Industries - Administrative Clerk
Plaquemine, LA 02/2018 - 04/2018
  • Exerted job tasks in a chemical plant as the superintendent's helper.
  • Devised packages that included the job description and would then deliver these packages to the correct division.
  • Compiled and kept tract of all of the employees timesheets and keep tract of there working hours.
  • Filed paperwork as well as aided in filling paperwork out.
  • Transfer information from paper to computer as well.
  • Reviewed and edited correspondence prior to release and submission for signature.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Prospered at this job until the work was completed and the workers were no longer needed (sub-contractor).
The Little Gym - Gymnastics Instructor
McAllen, TX 02/2013 - 12/2017
  • Educated children (with and without disabilities) aged 4 months-12 years basic gymnastics and age appropriate curriculum.
  • Taught 1-7 students gymnastics moves on spring floor, tumbling mat, uneven bars, beams and vault while using proper spotting techniques within every 1 hour period.
  • Interacted with parents by greeting cheerfully, answering questions and updating on student's progress.
  • Supervised other team staff, including gymnastics assistants and instructors.
Private Payer - Yoga Instructor
McAllen, TX 03/2016 - 04/2016
  • Instructed yoga to 10-14 women at a specific location whenever they were available.
  • Guided clients in safe exercise, taking into account individualized physical limitations.
  • Cultivated and maintained strong member relationships by providing individualized service.
  • Prepared teaching area for each class and returned all equipment to storage after classes.
  • Watched clients during exercises and assisted with exercises.
Aqua-Tots Swim Schools - Clerk
McAllen, TX 10/2012 - 11/2014
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Trained 4 office professionals on administrative procedures to keep file handling consistent and accurate.
  • Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
  • Improved group and individual behavior with positive management strategies.
  • Monitored children's safety and well-being to prevent accidents and falls.
Chuck E. Cheese - Birthday Party Host
McAllen, TX 01/2011 - 10/2012
  • Accommodated and interacted with guests with special needs, including accommodations for child seats and wheelchairs.
  • Helped to plan and execute parties for more than 20 guests, including coordinating activities and preparing tables.
  • Cleaned seating area and checked restrooms every 30 minutes.
  • Engaged with children to maintain safety and interest in activities during parties.
  • Responded to questions, complaints and conflicts quickly and thoroughly.

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Resume Overview

School Attended
  • University of Texas Rio Grande Valley
Job Titles Held:
  • Mental Health Clerk/Medical Billing Specialist
  • Safety Attendant
  • Administrative Clerk/Insulator Helper
  • Internship Student
  • Administrative Clerk
  • Safety Attendant
  • Administrative Clerk
  • Gymnastics Instructor
  • Yoga Instructor
  • Clerk
  • Birthday Party Host
Degrees
  • Bachelor's

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