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Membership Desk Associate Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Career Overview

Career 0vervlew

Highly enthusiastic customer service representative with 8+ years client interface experience.

Core Strengths
  • Sharp problem solver
  • Courteous demeanor
  • Strong organizational skills
  • Active listening skills
  • Positive and cheerful
  • Basic clerical knowledge
  • Calm and patient
  • Calm and patient

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  • Energetic work attitude
  • Telephone inquiries specialist
  • Customer service expert
  • Adaptive team player
  • Reliable
  • Excellent communication skills
  • Preschool educator
  • At-home daycare professional

Educational Background
East Central Tulsa, ok Expected in 2002 High School Diploma : - GPA :
Work Experience
Harcros Chemicals - membership desk associate
Chicago, IL, 05/2012 - Current
  • Membership desk June 2A12b July 2012 Greeted customers entering the store to ascertain what each customer wanted or needed.Maintained up-to date knowledge of store policies regarding payments, returns and exchanges.Excelled in exceeding daily credit card goals.Worked as a-team member performing cashier duties, product assistance and cleaning while providing excellent customer service. Answer phones, paper work, and filing our paperwork due to daily needs to run the desk.
  • Set up new memberships as well as upgraded other memberships.
  • helped members through phone.
  • handled a register.
  • did credit report' I did several tasks at once to maintain happy members.

Quadgraphics - Customer Service Rep
Narberth, PA, 08/2001 - 2009

I worked directly with customers. Making sure that all their needs were meet and they were satisfied. Completed all tasks that supervisor had assigned. Answer phones, did paperwork,and filing.Guaranteed positive customer experiences and resolved all customer complaints.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Developed new customer prospects or referrals.Recommended, selected and helped locate merchandise based on customer needs and desires.Regularly sought opportunities to up sell and add on additional merchandise.

Home Daycare - home daycare provider
City, STATE, 02/2009 - 03/2012

maintained a healthy and safe learning environment for children in my home. I took care of 5 children in my home. I can provide references to verify.

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Resume Strength

  • Personalization
  • Target Job

Resume Overview

School Attended
  • East Central
Job Titles Held:
  • membership desk associate
  • Customer Service Rep
  • home daycare provider
Degrees
  • High School Diploma

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