Medical Office Operations Manager resume example

Director of Gadsden Office - Serving Etowah, Blount, Marshall, and North Jefferson Counties
• Manage all Service Inquiries
• Manage all staff members
• Internal Business Operations
• Point of Contact for Clients
• Sales & Marketing
• Perform Client Functional Assessments
• Perform Client Admissions
• Perform Supervisory Visits
• Issue Resolution
• Invoicing/Billing
• Human Resources
• Caregiver Recruitment
• Payroll Processing
• Scheduling
• On Call
• Unemployment/Worker's Comp Claims
• Private Pay, Long Term Care Insurance, VA Benefits Management
• Database: Generations

• Internal business operations
• Insurance Verification and Authorization - Litigation, Medicare, Medicaid, Workers Comp, and All Major Insurance companies
• Collect copays, coinsurance, etc. and payment posting
• Petty Cash/Money Orders
• End of Day Reconciliation
• Chart Audits
• ICD 10 codes
• CPT Coding
• Creating/Updating Center Handbook, Policy and Procedures Manual, and MSDS Manual
• Check in/Schedule patients (Eval, Subsequent, Re-Eval, FCE, Impairment Rating, Work Conditioning/Hardening, POET)
• Billing/Claims
• Weekly Reports: Medicare Therapy Cap, Plan of Care Tracking, Active Patient Tracking, Patient Appointment Tracking, and Billing Missing Information.
• Registration and Processing of referrals/new patients
• Scanning of all documents
• Faxing MD orders, POC’s, Insurance Pre-Certs, etc.
• Electronic and Paper Medical Records
• Ordering medical and office supplies
• Marketing
• Database: Therapy Source & Rehab Tool Kit

• Internal business operations
• Payroll
• Scheduling of Patient Visits
• Petty Cash
• Billing/Claims
• Chart Audits
• ICD 10 codes
• Personnel Files
• New Hire Orientation (Background checks/DMV record, all new hire paperwork,etc.)
• Scanning of all documents
• Processing and Entering new referrals and patient medical records into database
• Fleet Management
• IDT Meeting Management
• Record minutes for all meetings
• Faxing MD orders
• Ordering of medical supplies
• Insurance Verification and Authorization (Medicare, Medicaid, BCBS, etc.)
• Maintaining Record of Deaths with the state of AL
• Filing Death Certificate
• Communicate information to employees
• On Call Schedule
• Marketing
• Maintained a clean and orderly office
• Microsoft Office experience
• Electronic Charting (Tablet)

• Handled faxing, copying, filing and scanning

• Managed office supplies
• Database: Home Care Home Base
• Covered Cullman, Marshall, Madison, Limestone, Morgan, Winston Counties