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Medical Office Assistant resume example with 17+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Competent Medical Office Assistant with basic healthcare and clerical skills. Goal-orientated, patient and caring. Proficient in Microsoft Office and medical software applications.

Skills
  • Patient relations
  • Knowledge of medical terminology
  • Understands medical procedures
  • Patient scheduling
  • Telephone Skills
  • Organizational Skills
  • Customer service
  • Knowledge of HIPAA regulations
  • Professional bedside manner
  • Specimens collection and processing
  • Building Effective Relationships
  • Experience
    02/2019 to Current
    Medical Office Assistant Hca Fort Myers, FL,
    • Registered patients and scheduled appointments.
    • Submitted diagnosis and procedure codes for insurance companies.
    • Maintained confidentiality of records relating to clients' treatment
    • Consistently informed patients of financial responsibilities prior to services being rendered.
    • Ensured patient confidentiality in alignment with HIPAA protocols.
    03/2012 to 10/2019
    Medical Office Assistant Hca Golden, CO,
    • Used Privia Medical Group and Athena software to process patient payments and update accounts.
    • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
    • Collected information, verified insurance and collected co-payments for average of 70 patients each day.
    • Registered patients and scheduled appointments.
    • Contacted pharmacies to submit and refill patients' prescriptions.
    • Performed medical transcription duties.
    • Recorded vital signs and medical history for 35-40 patients each day.
    • Scheduled appointments for patients via phone and in person.
    • Collected forms, copied insurance cards and photo ID to coordinate patient information for billing and insurance processing.
    • Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials.
    • Educated patients about medications, procedures and physician's instructions.
    • Submitted diagnosis and procedure codes for insurance companies.
    • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
    • Organized and managed medical supply inventory to foster continuous availability of required items.
    • Cleaned, restocked and prepared exam rooms and medical equipment.
    • Scheduled patient appointments and cultivated partnerships with managed care organizations, hospitals and insurance carriers to ensure swift payment and issue resolution.
    • Maintained confidentiality of records relating to clients' treatment
    • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
    • Consistently informed patients of financial responsibilities prior to services being rendered.
    • Ensured patient confidentiality in alignment with HIPAA protocols.
    06/2002 to 09/2010
    Medical Assistant Promises Addiction Treatment Center Nashville, TN,
    • Recorded vital signs and medical history for 30 patients each day.
    • Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
    • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
    • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
    • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
    • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
    • Performed routine tests such as urine dip stick, vision and hearing tests.
    • Assessed, documented and monitored vital signs for more than 30 patients per day.
    • Administered rapid tests such as strep and flu to help clinical staff assess conditions.
    • Organized charts, documents and supplies to maintain team efficiency.
    • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
    • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
    • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
    • Cleaned, restocked and prepared exam rooms and medical equipment.
    • Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
    Education and Training
    Expected in
    : Nursing Assistant
    Frederick County Votech - Frederick, MD,
    GPA:

    The Nursing Assistant Course was offered my Junior Year of High School. It was a 1 year class to prepare for Nursing Assisting in the Nursing Home and Hospital Setting. Graduation was May 1978 and we received a Certificate of Completion and a Check list of skills accomplished and ones we needed to work on.

    I was voted "Best Bed Side Nursing Award" by my class mates and instructors.

    Expected in 06/1979
    High School Diploma:
    Walkersville High School - Walkersville, MD
    GPA:

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    Resume Overview

    School Attended

    • Frederick County Votech
    • Walkersville High School

    Job Titles Held:

    • Medical Office Assistant
    • Medical Office Assistant
    • Medical Assistant

    Degrees

    • Some College (No Degree)
    • High School Diploma

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