Medical Office Assistant resume example with 17+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Competent Medical Office Assistant with basic healthcare and clerical skills. Goal-orientated, patient and caring. Proficient in Microsoft Office and medical software applications.
Skills
Patient relations
Knowledge of medical terminology
Understands medical procedures
Patient scheduling
Telephone Skills
Organizational Skills
Customer service
Knowledge of HIPAA regulations
Professional bedside manner
Specimens collection and processing
Building Effective Relationships
Experience
02/2019 to Current
Medical Office AssistantHca – Fort Myers, FL,
Registered patients and scheduled appointments.
Submitted diagnosis and procedure codes for insurance companies.
Maintained confidentiality of records relating to clients' treatment
Consistently informed patients of financial responsibilities prior to services being rendered.
Ensured patient confidentiality in alignment with HIPAA protocols.
03/2012 to 10/2019
Medical Office AssistantHca – Golden, CO,
Used Privia Medical Group and Athena software to process patient payments and update accounts.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Collected information, verified insurance and collected co-payments for average of 70 patients each day.
Registered patients and scheduled appointments.
Contacted pharmacies to submit and refill patients' prescriptions.
Performed medical transcription duties.
Recorded vital signs and medical history for 35-40 patients each day.
Scheduled appointments for patients via phone and in person.
Collected forms, copied insurance cards and photo ID to coordinate patient information for billing and insurance processing.
Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials.
Educated patients about medications, procedures and physician's instructions.
Submitted diagnosis and procedure codes for insurance companies.
Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
Organized and managed medical supply inventory to foster continuous availability of required items.
Cleaned, restocked and prepared exam rooms and medical equipment.
Scheduled patient appointments and cultivated partnerships with managed care organizations, hospitals and insurance carriers to ensure swift payment and issue resolution.
Maintained confidentiality of records relating to clients' treatment
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Consistently informed patients of financial responsibilities prior to services being rendered.
Ensured patient confidentiality in alignment with HIPAA protocols.
06/2002 to 09/2010
Medical AssistantPromises Addiction Treatment Center – Nashville, TN,
Recorded vital signs and medical history for 30 patients each day.
Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
Performed routine tests such as urine dip stick, vision and hearing tests.
Assessed, documented and monitored vital signs for more than 30 patients per day.
Administered rapid tests such as strep and flu to help clinical staff assess conditions.
Organized charts, documents and supplies to maintain team efficiency.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
Cleaned, restocked and prepared exam rooms and medical equipment.
Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
Education and Training
Expected in
: Nursing Assistant Frederick County Votech - Frederick, MD, GPA:
The Nursing Assistant Course was offered my Junior Year of High School. It was a 1 year class to prepare for Nursing Assisting in the Nursing Home and Hospital Setting. Graduation was May 1978 and we received a Certificate of Completion and a Check list of skills accomplished and ones we needed to work on.
I was voted "Best Bed Side Nursing Award" by my class mates and instructors.
Expected in 06/1979
High School Diploma: Walkersville High School - Walkersville, MD GPA:
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