Medical Office Assistant Resume Example Gateway Community Health Center Inc.

MEDICAL OFFICE ASSISTANT

Summary

Dedicated and empathetic Medical Assistant offering years in direct patient care and medical office experience. Providing high quality care to patients. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Skills

Understands medical procedures
Proper sterilization techniques
CPT and ICD-10 coding
Inventory and supply management
HIPAA compliance
Stocking supplies
Vital sign monitors
Medical terminology knowledge

Lab equipment calibration
Pulmonary function tests (PFTs)
EKG set up and monitoring
Patient scheduling
Communicating with patient families
Administered medications
Customer service

Experience

Medical Office Assistant
Laredo, TXGateway Community Health Center Inc./Mar 2015 to Current

Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Coordinated and executed proper medical waste disposal.
Maintained and calibrated lab instruments and equipment.
Cleaned, restocked and prepared exam rooms and medical equipment.
Performed routine tests such as urine dip stick, vision and hearing tests.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
Improved patient care and daily task efficiency resulting in smoother operations.
Monitored patient stability by checking vital signs and weight.
Educated patients about medications, procedures and physician's instructions.
Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Resolved and clarified issues with patient medications and collaborated with local pharmacies.
Organized charts, documents and supplies to maintain team efficiency.
Positioned patients for optimal comfort before procedures.
Scheduled appointments for patients via phone and in person.
Cleaned and disinfected chairs and equipment according to facility policy.
Requested scripts from doctors and verified insurance and coding.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Observed and documented patient status and reported patient complaints to case manager for resolution.
Completed clinical procedures and gathered patient data for interpretation by physician.
Sterilized medical equipment after each procedure.
Kept facility stocked with necessary supplies, equipment and instruments.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
Answered appointment calls.
Contacted pharmacies to submit and refill patients' prescriptions.
Maintained consistent patient confidentiality in alignment with HIPAA protocols by using encryption software.

Color Guard Assistant Coach
Laredo, TXLyndon B. Johnson High School/Jul 2011 to Dec 2011

Built positive relationships with students, parents, colleagues and administrators.
Educated students hands-on curriculum.
Evaluated student progress and adjusted learning plans to foster progress.
Provided Assistance for district color guard events
Enforce school regulations; assure proper behaviors and safety regulations
Encourage students to strive for excellence
Assisted Color Guard Instructor and Band Directors

Federal Work Study Student
Laredo, TXLaredo College/Jun 2011 to Dec 2011

Proofed documents to keep all correspondence free of grammar errors.
Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Facilitated communication through effective management of incoming correspondences, including phone calls, emails and letters.
Archived and Organized students files
Assisted students to complete financial aid forms

Education and Training

Medical AssistantKaplan College2015Laredo, TX

Courses taken

Allied Health- Careers and Communications
Allied Health- Health Industry and Fundamentals
Medical Assistant- Circulatory, Lymphatic and Immune
Medical Assistant- Integumentary, Urinary and Reproductive
Medical Assistant- Medical Front Office
Medical Assistant- Nervous, Sensory and Endocrine

High School DiplomaLyndon B Johnson2011Laredo, TX

Certifications

First Aid/CPR
HIPAA Certified
Hearing and Vision testing Certified

Resume Overview

Companies Worked For:

Gateway Community Health Center Inc.
Lyndon B. Johnson High School
Laredo College

School Attended

Kaplan College
Lyndon B Johnson

Job Titles Held:

Medical Office Assistant
Color Guard Assistant Coach
Federal Work Study Student

Degrees

Medical Assistant
High School Diploma

Medical Office Assistant Resume Example

Resume Score: 80%

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