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Medical Office Assistant Resume Example

Resume Score: 80%

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A
MEDICAL OFFICE ASSISTANT
Summary

Dedicated and empathetic Medical Assistant offering years in direct patient care and medical office experience. Providing high quality care to patients. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Skills
  • Understands medical procedures
  • Proper sterilization techniques
  • CPT and ICD-10 coding
  • Inventory and supply management
  • HIPAA compliance
  • Stocking supplies
  • Vital sign monitors
  • Medical terminology knowledge
  • Lab equipment calibration
  • Pulmonary function tests (PFTs)
  • EKG set up and monitoring
  • Patient scheduling
  • Communicating with patient families
  • Administered medications
  • Customer service
Experience
Medical Office Assistant
Laredo, TX
Gateway Community Health Center Inc./Mar 2015 to Current
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Coordinated and executed proper medical waste disposal.
  • Maintained and calibrated lab instruments and equipment.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Monitored patient stability by checking vital signs and weight.
  • Educated patients about medications, procedures and physician's instructions.
  • Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Positioned patients for optimal comfort before procedures.
  • Scheduled appointments for patients via phone and in person.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Requested scripts from doctors and verified insurance and coding.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Observed and documented patient status and reported patient complaints to case manager for resolution.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Sterilized medical equipment after each procedure.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Answered appointment calls.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Maintained consistent patient confidentiality in alignment with HIPAA protocols by using encryption software.
Color Guard Assistant Coach
Laredo, TX
Lyndon B. Johnson High School/Jul 2011 to Dec 2011
  • Built positive relationships with students, parents, colleagues and administrators.
  • Educated students hands-on curriculum.
  • Evaluated student progress and adjusted learning plans to foster progress.
  • Provided Assistance for district color guard events
  • Enforce school regulations; assure proper behaviors and safety regulations
  • Encourage students to strive for excellence
  • Assisted Color Guard Instructor and Band Directors
Federal Work Study Student
Laredo, TX
Laredo College/Jun 2011 to Dec 2011
  • Proofed documents to keep all correspondence free of grammar errors.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Facilitated communication through effective management of incoming correspondences, including phone calls, emails and letters.
  • Archived and Organized students files
  • Assisted students to complete financial aid forms
Education and Training
Medical AssistantKaplan College2015Laredo, TX

Courses taken

  • Allied Health- Careers and Communications
  • Allied Health- Health Industry and Fundamentals
  • Medical Assistant- Circulatory, Lymphatic and Immune
  • Medical Assistant- Integumentary, Urinary and Reproductive
  • Medical Assistant- Medical Front Office
  • Medical Assistant- Nervous, Sensory and Endocrine
High School DiplomaLyndon B Johnson2011Laredo, TX
Certifications
  • First Aid/CPR
  • HIPAA Certified
  • Hearing and Vision testing Certified
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Gateway Community Health Center Inc.
  • Lyndon B. Johnson High School
  • Laredo College

School Attended

  • Kaplan College
  • Lyndon B Johnson

Job Titles Held:

  • Medical Office Assistant
  • Color Guard Assistant Coach
  • Federal Work Study Student

Degrees

  • Medical Assistant
    High School Diploma

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