Medical Office Assistant Resume Example Erickson Living

MEDICAL OFFICE ASSISTANT

Summary

High-performing Multi-tasked-oriented committed dependable organized

Administrative with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. Motivated to bring strong administrative skills to a growing company in need of top-level support.

Highlights

Highly motivated results oriented professional with accomplishments in banking, administrative responsibilities, and customer relations.
Major strengths include problem solving, tactical decision making, data analysis, account reconciliation, auditing, AP, AR, GL, billing, purchasing, and project management. Computer Skills: MS Office Professional,

Dedicated team player
Professional and mature
Strong problem solver
Patient charting
Schedule management
Insurance eligibility verification
Self-directed
Multi-Tasking
Polite and respectful phone etiquette
Allscripts PM, Allscripts EHR, Scan, Passport

Experience

Medical Office AssistantMay 2013 to Current
Erickson Living － Palm Beach Gardens , FL

Greeted patients, took detailed notes about patient's complaint
Registered patients, check-in procedure, confirmed current patient information
Contacted different insurance providers and scheduled patients in keeping with established guidelines,
Verifying patient insurance coverage for required procedures and assisted patients with alternative options to deal with lack of coverage.
Kept front staff updated with different insurance policies NGPG is in Network and Out of Network. Explained to patients the in and out of network policies.
Patients' appointments, cancellations and enrollment administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, billing and distributing mail) that allowed doctors and nursing staff to focus on the health concerns of their patients.
Medical terminology.
Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, scanned documents
Answered busy phone lines with courtesy and sought to answer patient's questions. When necessary. left detailed message for physicians and followed-up to insure patient's concerns were addressed.
Verified Annual consent of Patient before releasing information to any other than the patient or prescription pick-up
Trained new Medical Office Assistances and Practice Administrators for Registration, Check-In Process
Allscripts PM & Passport

Collision Center EstimatorJun 2004 to Jan 2013
Don Chalmers Ford － Chandler , AZ

Forecasts repair costs by compiling estimates for labor and materials according to repair needs.
Coordinates scheduling, and tracking of repairs from initial estimates, to insurance payments, rental vehicle requests, and final presentation of completed repairs.
Other duties include assistance with payroll, monitoring and summarizing progress of projects, purchasing, accounts payable, accounts receivable, general ledger entries, account reconciliation, dispute resolution, billing, collections, and month/year end closing. Other Positions Held at Akins: Administrative Assistant to the Service Manager
Scheduled appointments, answered phones, returned messages, drafted correspondence, generated reports for review, assisted with processing warranty claims and good will claims, assisted with the technician training programs, Manufacturer marketing programs, and various other projects as requested.
Position required knowledge of service department regulations including training certification requirements for technicians, environmental compliance, and safety standards.
Other duties include assistance with payroll, monitoring and summarizing progress of projects, purchasing, accounts payable, accounts receivable, general ledger entries, account reconciliation, dispute resolution, billing, collections, and month/year end closing. Head Cashier
Handled invoicing for vehicles being repaired in service department, accepted various forms of payment, answered phones, scheduled appointments, allocated rental vehicles, and other daily activities.
Responsible for daily balancing of all cash drawers, balancing of credit card receipts, preparation and delivery of bank deposits, cross checking amount received to daily billing for accurate bookkeeping, and final general ledger entries into correct accounts.
Other duties include assistance with payroll, monitoring and summarizing progress of projects, purchasing, accounts payable, accounts receivable, general ledger entries, account reconciliation, dispute resolution, billing, collections, and month/year end closing.

Senior TellerJan 2000 to Feb 2004
Old Second Bancorp, Inc. － Joliet , IL

Responsible for day to day operations of the teller line, processed a variety of financial transactions including check cashing, withdrawals, deposits, and loan payments.
Accountable for vault (shipping, receiving, and balancing) as well as the custodian for the safety deposit boxes.
Other duties included customer dispute resolution, answering phones, generating reports, and project management assistance as requested.

Education

DiplomaJackson County Comp High School － City, State, USJackson County Comp High School Jefferson, GA College Prep Diploma

Skills

Payments,Account Reconciliation,Accounts Payable,Accounts Receivable,Administrative Assistant,Billing,Bookkeeping, Buying/procurement,Cashier,Claims, Closing&Collections, Correspondence, Credit&Credit Card, Environmental Compliance, Estimator, Forecasts, General Ledger,Invoicing,Marketing, Payroll, Progress, Purchasing, Reconciliation,Safety Standards,Scheduling, Service Department, Site Assessments, Training&Training Programs, Warranty, Warranty Claims, Accountable For,Answering Phones, Operations,Project Management, Auditing, Customer Relations,Data Analysis, Ms Office,Problem Solving

Resume Overview

School Attended

Jackson County Comp High School

Job Titles Held:

Medical Office Assistant
Collision Center Estimator
Senior Teller

Degrees

Diploma

Medical Office Assistant Resume Example

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