LiveCareer-Resume

medical office assistant resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Medical Records Maintenance
  • Computer Skills
  • Insurance Verification
  • Cleaning and Sanitizing
  • Phone and Email Etiquette
  • Task Prioritization
  • Appointment Scheduling
  • Written and Verbal Communication
  • Multitasking and Organization
  • Patient Flow
  • Problem-Solving
  • Attention to Detail
  • Patient Relations
  • Critical Thinking
  • Medical Charting
  • Preparing Treatment Rooms
  • Taking Client Histories
  • Medical Recordkeeping
  • Time Management
  • Customer Service
Education and Training
CLTCC of Oakdale Oakdale, LA, Expected in 04/2018 GED : - GPA :
Experience
Trillium Health - Kennel Assistant
Rochester, NY, 01/2023 - Current
  • Stayed on top of laundry, sweeping and disinfection protocols.
  • Administered medications to animals with meals or treats.
  • Sprayed down and applied cleaning solutions to animal cages to remove waste and dirt.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Promoted optimal animal health by feeding and watering on regular schedule.
  • Collected and documented animal weight, size, physical condition and food intake.
  • Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
  • Fed and refreshed water for animals staying in kennels on regular eating schedules.
  • Supported animal health by keeping areas clean, neat and properly sanitized.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Assisted grooming staff with nail clipping, blow-drying and combing during peak hours.
  • Documented and reported issues or incidents with animals by communicating with owners and veterinarians.
  • Restocked animal care supplies such as cotton swabs, medications and syringes.
  • Moved animals from kennel area to exam area.
  • Treated superficial wounds and called in veterinarian assistance for more complex concerns.
Trillium Health - Medical Office Assistant
Rochester, NY, 09/2022 - 01/2023
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Incorporated outside records into charts and EHR.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Submitted diagnosis and procedure codes for insurance companies.
  • Completed and safeguarded medical records, securing patient information to maintain confidentiality.
Andretti Indoor Karting & Games - Medical Office Assistant
Katy, TX, 09/2020 - 08/2022
  • Registered patients and scheduled appointments.
  • Assisted with referrals and prepared medical records for patients.
  • Scheduled appointments for patients via phone and in person.
  • Maintained confidentiality of records relating to clients' treatment
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Received and screened telephone calls and visitors by determining or addressing needs.
  • Completed and safeguarded medical records, securing patient information to maintain confidentiality.
  • Collaborated with members of health care team to coordinate and implement plans for patient care.
Andretti Indoor Karting & Games - Cashier
Cutler Bay, FL, 11/2019 - 09/2020
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Processed refunds for worn, damaged and broken merchandise.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
Company Name - Cashier
City, State, 02/2017 - 05/2017
  • Collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Processed sales transactions to prevent long customer wait times.
  • Operated cash register or POS system to receive payment by cash and credit card.

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Resume Overview

School Attended

  • CLTCC of Oakdale

Job Titles Held:

  • Kennel Assistant
  • Medical Office Assistant
  • Medical Office Assistant
  • Cashier
  • Cashier

Degrees

  • GED

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