I have a gift and talent of service to other. I enjoy working and meeting new people. I’m a person who loves all people and always give them the best of Jessica.
Friendly Medical Office Assistant builds long-lasting relationships with patients. Highly skilled in performing both clerical and medical support tasks. Works independently and maintains superb interpersonal skills.
Skills
Multitasking and Organization
EMR Software
Patient Flow
HIPAA Compliance
Attention to Detail
Appointment Scheduling
Computer Skills
Insurance Verification
Phone and Email Etiquette
Medical Records Maintenance
Patient Relation
Customer Service
Time Management
Experience
08/2003 to Current
Medical Office AssistantExamworks – Greenville, SC,
Registered patients and scheduled appointments.
Collected information, verified insurance and collected co-payments for patients as part of check-in process.
Scheduled appointments for patients via phone and in person
Helped patients complete paperwork and explained processes and procedures.
Managed incoming telephone calls, took messages and directed callers to personnel.
Handled office inventory for 20 person medical facility, placing orders worth up to $500.00.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Answered 50 average daily phone calls to schedule appointments and address patient inquiries.
Prepared new charts, updated existing charts and managed records transfers between offices.
Digitized over 1000 medical records and organized files in Modern Medicine System. EMA is the short version of the name
04/2000 to 07/2003
Medical Records SpecialistConcentra – Augusta, ME,
Maintained electronic medical records for all client
Entered patient insurance, demographic and health information into computer
Maintained complete confidentiality in accordance with organization and legal requirements
Kept department clean, organized and professional.
Purged outdated files.
Pulled patient charts for upcoming appointments.
Observed confidentiality and safeguarded all patient-related information.
Education and Training
Expected in 06/1984 to to
High School Diploma: Parker High School - Greenville , SC GPA:
Honor Roll 1982-1986
3.5 GPA
Completed coursework in English Math Science Social studies Home Economics
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