medical office assistant resume example with 19+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Friendly Medical Office Assistant with the ability to build long-lasting relationships with patients. Highly skilled in performing both clerical and medical support tasks. Able to work independently and maintains superb interpersonal skills.
Skills
Patient relations
Medical software applications
Knowledge of HIPAA regulations
Understanding of medical laws
Knowledge of medical terminology
Healthcare coding competency
Specimens collection and processing
Venipuncture and phlebotomy
Patient scheduling
Proper sterilization techniques
Understands medical procedures
Stocking supplies
Data entry
Experience
08/2010 to CurrentMedical Office AssistantMclaren Health Care | Macomb, MI,
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Recorded vital signs and medical history for [Number] patients each [Timeframe].
Educated patients about medications, procedures and physician's instructions.
Contacted pharmacies to submit and refill patients' prescriptions.
Scheduled appointments for patients via phone and in person.
Used [Type] software to process patient payments and update accounts.
Maintained consistent patient confidentiality in alignment with HIPAA protocols by using encryption software.
Submitted diagnosis and procedure codes for insurance companies.
Maintained confidentiality of records relating to clients' treatment
Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials.
Organized and managed medical supply inventory to foster continuous availability of required items.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Assisted with referrals and prepared medical records for patients.
Called in prescription refills for patients.
07/2004 to 08/2010Medical Office AssistantMclaren Health Care | Alger, MI,
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Recorded vital signs and medical history for [Number] patients each [Timeframe].
Educated patients about medications, procedures and physician's instructions.
Contacted pharmacies to submit and refill patients' prescriptions.
Scheduled patient appointments and cultivated partnerships with managed care organizations, hospitals and insurance carriers to promote swift payment and issue resolution.
Scheduled appointments for patients via phone and in person.
Maintained consistent patient confidentiality in alignment with HIPAA protocols by using encryption software.
Maintained confidentiality of records relating to clients' treatment
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Assisted with referrals and prepared medical records for patients.
Called in prescription refills for patients.
07/2001 to 08/2004Medical AssistantPremise Health | Princeton, IN,
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Assisted patients in preparation for examinations, assessing and recording vital signs.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Administered rapid tests such as [Type] and [Type] to help clinical staff assess conditions.
Troubleshot malfunctioning equipment and test systems to maintain testing accuracy.
Improved patient care and daily task efficiency resulting in smoother operations.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Completed clinical procedures and gathered patient data for interpretation by physician.
Prepared, stained, cover slipped and catalogued cytology specimens.
Contributed to efficient office operations by triaging patients by severity of medical complaint.
Sterilized medical equipment after each procedure.
Recorded patient histories and filed supporting clinical data and diagnosis.
Educated patients about medications, procedures and physician's instructions.
Maintained and calibrated lab instruments and equipment to streamline use.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Positioned patients for optimal comfort prior to procedures.
Scheduled appointments for patients via phone and in person.
Maintained clean and organized work area with adequate supplies and reagents.
Assisted with technical treatments and entered information within patient records and charts.
Communicated with patients by phone and via written correspondence.
Performed routine tests such as urine dip stick, vision and hearing tests.
Acted as liaison between physician and patient, answering questions and delivering test results.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Monitored patient stability by checking vital signs and weight.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Prepared patients for examinations, taking vital signs and updating medical histories.
Education and Training
Expected in 10/2000 to to Medical Office Assistant | Medical Office AssistanceWest TN Business College, Jackson, TNGPA:
Expected in to to | NursingJackson State Community College, Jackson, TNGPA:
Expected in 05/1993 to to High School Diploma | Bolivar Central High School , Bolivar, TNGPA:
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