Medical Office Assistant Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • Conflict and Crisis Management
  • Public Speaking/Presentation Skills
  • Teamwork Orientation
  • Communication (Oral and Written)
  • Customer/Patient Focused Service
  • Front & Back Office Skills
  • EMR & Microsoft Office Programs
  • Responsible
  • Teachable
  • Inclusive
  • Empathetic
  • Flexible/Adaptable
Medical Office Assistant, 06/2016 to Current
Breg, Inc.Phoenix, AZ,
  • Took vitals - blood pressure, weight, temperature.
  • Administer EKG.
  • Prepared patients for testing, treatment and procedures that the doctor may perform.
  • Greeted and checked-in patients.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Maintained consistent patient confidentiality in alignment with HIPAA protocols by using encryption software.
  • Educated patients about medications, procedures and physician's instructions.
  • Submitted diagnosis and procedure codes for insurance companies.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
Resident Advisor, 01/2016 to 05/2019
Education FirstPhoenix, AZ,
  • Design and implement experiences for floor members that enhance the social, educational, community, and personal development of residents and connects them to the floor, living-learning community (if applicable), building, and university community.
  • Conduct periodic floor meetings for the purpose of planning experiences, disseminating information, and explaining residence hall policies and procedures.
  • Relate well to individuals of all ethnic, racial, cultural, and religious backgrounds, encouraging better understanding of cultural diversity and individual differences on the floor and in the residence hall.
  • Respond to violations of Residence Life and University policies occurring within the residence hall.
  • Counsel residents regarding personal and academic concerns.
  • Assist residents in their adjustment to roommate and community living.
  • Actively inform residents of pertinent academic and University information.
  • Prepare and submit reports to the Hall Director and/or Assistant Hall Director, as appropriate.
  • Actively encourage and promote involvement in hall council and Residence Hall Association programs and activities.
  • Assist in the opening and closing of the residence halls, requiring time prior to the beginning of semester courses and after the semester ends.
  • Assess the physical condition of rooms before and after occupancy, preparing and filing the appropriate form with the immediate supervisor in a timely fashion.
  • Attend and participate in weekly staff meetings.
  • Attend and participate in staff training sessions held prior to the beginning of each semester and throughout the year.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Education and Training
Bachelor of Arts: African and African American Studies, Expected in 05/2019
University Of Oklahoma - Norman, OK,
  • Basic Life Support Training - 2016-Present
  • Certified Phlebotomist - 2019
Volunteer/Community Service
  • We RISE Mentorship Retreat, Oklahoma City OK, 2016-2018, Educated high school aged girls on women's health and wellness
  • Adopting Edwards Tutor, Oklahoma City, OK, 2015-2016, Tutored third grade students in reading, math, and science

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Resume Overview

School Attended
  • University Of Oklahoma
Job Titles Held:
  • Medical Office Assistant
  • Resident Advisor
  • Bachelor of Arts