medical office assistant resume example with 14 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Detail-oriented and knowledgeable Medical Office Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational abilities. Reliable medical support professional with 5 years of experience in Ob GYN office environment. Expertly assist with office operations and physician support by gathering patient information, and assisting providers . Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Positive and upbeat with excellent communication skills.
Skills
Physician assistance
Transcription of medical notes
Communication skills
Patient scheduling
Monitoring patient progress
Recording vital signs
Charting and clinical documentation
Compassionate caregiver
Work History
10/2013 to Current
Medical Office AssistantCarecloud – Somerset, NJ,
Prepared and administered medications to alleviate patient symptoms
Assisted with routine checks and diagnostic testing by collecting and processing specimens
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
Collected and documented patient medical information such as blood pressure and weight
Scheduled appointments for doctor visits and procedures using desktop calendar software
Called and faxed pharmacies to submit prescriptions and refills
Taught patients about medications, procedures and care plan instructions
Entered procedure codes and diagnosis codes into medical billing software
Directed patients to exam rooms, fielded questions and prepared for physician examinations
Maintained privacy of patients’ information
Aided with prescription refill requests
Restocked each medical room with adequate supply of medications and supplies in preparation for patients
Documented vital signs and health history for patients every
Sanitized, restocked and organized exam rooms and medical equipment
Adhered to strict HIPAA guidelines at all times to protect patient privacy
Scheduled, rescheduled and handled cancelled appointments for patients
Obtained client medical history, including medication information, symptoms and allergies
Updated inventory, expiration and vaccine logs to maintain current tracking documentation
Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
Explained procedures to patients to reduce anxieties and increase patient cooperation
Oriented and trained new staff on proper procedures and policies
Escorted patients to examination rooms
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly
Submitted prescriptions to pharmacy via phone, fax or web
Assisted physicians in follow-through of care
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
Monitored fetus heartrate on Non Stress Test
Removed staples and sutures after post op procedures
12/2011 to 10/2013
Patient Care Technician IDavita – Bridgeton, NJ,
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
Supported patient admissions, discharges and transfers to promote team efficiency
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
Cared for patients by providing assistant, personal care and ambulation
Organized and maintained general supply storage areas
Organized medical charts for patients by assembling new admission pages and adding appropriate pages to charts
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance
Assisted in providing patients with nutritional needs by transporting food trays and aiding with feeding
Attended to patient and family’s immediate needs and concerns by acknowledging and providing required attention
Maintained, sanitized and cleaned equipment and instruments to meet patient needs
Answered patient assistance calls, assessed needs and offered qualified support
Responded to patient lights to handle needs and enhance overall comfort
Completed documentation of care, hospital actions and patient activities
05/2007 to 12/2011
EKG TechnicianKaiser Permanente – Bellevue, WA,
Employed specialized procedural knowledge and equipment to test and document patient cardiac activity
Documented vascular data such as , oxygen saturation and blood pressure to contribute to accurate diagnoses for nuclear stress test
Tracked findings of procedures such as EKGs using manual and automated recording devices during nuclear stress test
Directed Nuclear Stress Test electrocardiogram monitoring
Assured timely verification of insurance benefits prior to patient procedures or appointments
Precert patients insurance to discuss policies and individual patient benefits
Assisted patients on and off treadmill
06/2010 to 11/2011
CNADignity Health – Las Vegas, NV,
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
Helped patients effectively manage routine bathing, grooming and other hygiene needs
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep Nurses informed of changes
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
Supported ambulation and physical therapy needs by conducting planned exercise routines
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision
Education
Expected in 2007 to to
High School Diploma: Valdosta High School - Valdosta, GA GPA:
Expected in 2007 to to
Associate of Applied Science: Certificate Nursing Assistant / Patient Care Assistant Wiregrass Georgia Technical College - Valdosta, GA GPA:
Expected in 2019 to to
Associate of Science: Associate Degree In Pre Nursing Georgia Military College - Milledgeville - Milledgeville, GA GPA:
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