Responsible and energetic Medical Office Assistant offering over 9 years of experience in medical office environments. Proficient multi-tasker with ability to manage 5 line phone system, records maintenance and high-volume business inquiries.
Strong background in bookkeeping and schedule management. Enhanced company atmosphere by addressing all employees and visitors courteously.
Skills
Medical billing
Patient scheduling
ICD-10 Coding
Stocking supplies
Data entry
Understands medical procedures
Charting expertise
ID verification
Schedule and calendar management
Bookkeeping
Patient education and advocacy
Team management
Practice management
Accounts reconciliation
Experience
Medical Office Assistant, 02/2012 - Current Umass Memorial Health Care – Worcestrer, MA,
Use Prime Suite software to process patient payments and update accounts
Work with Veterans Administration to ensure our veterans were taken care of in a timely manor
Assist in training new hires
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Recorded vital signs and medical history for 2-8 patients each day.
Assisted with referrals and prepared medical records for patients.
Collected forms, copied insurance cards and communicated with billing department to coordinate patient information for billing and insurance processing.
Ensured patient confidentiality by making sure health information was secured.
Scheduled appointments for patients via phone and in person.
Cleaned, restocked and prepared exam rooms and medical equipment.
Educated patients about medications, procedures and physician's instructions.
Prepared patients' medical charts and ensured patient filled out paperwork accurately and in full.
Submitted diagnosis and procedure codes for insurance companies.
Maintained confidentiality of records relating to clients' treatment
Consistently informed patients of financial responsibilities prior to services being rendered.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials.
Collected deductibles, balances and copay from patients.
Collected information, verified insurance and collected co-payments for 20 to 100 patients each day.
Scheduled patient appointments and cultivated partnerships with managed care organizations, hospitals and insurance carriers to ensure swift payment and issue resolution.
Registered patients and scheduled appointments.
Bookkeeper, 08/2008 - 04/2017 Weaver Consultants Group – Collinsville, IL,
Diminished financial discrepancies by accurately recording and tracking expenses and income while organizing bank deposits and statements.
Issued multiple paychecks to vendors and suppliers on bi-weekly basis.
Streamlined financial efficiencies by accurately processing bank reconciliations and delivering financial reporting.
Calculated and verified all figures, caluclulations and documents.
Compiled financial data including compliant ledger and journal records.
Supervised payroll, electronic deposits, and employee pay adjustments.
Mitigated annual audit risks, audited financial information utilizing QuickBooks to implement corrective action.
Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Reconciled monthly checks for accurate bank statement distribution.
Used Quick Books to track all income and expenses for printing business.
Followed detailed end of month accounting procedures to verify proper balancing of all accounts and readiness for new month.
Prepared weekly payroll for more 5 salaried and hourly employees.
Reviewed and calculated payroll to ensure timely disbursement of paychecks.
Maintained current understanding of state and federal accounting procedures to prevent any legal or compliance issues.
Researched and resolved collections and billing disputes with tact and efficiency.
Processed payroll, electronic deposits and employee pay adjustments.
Organized and filed federal and state tax returns, paying close attention to deadline dates.
Entered weekly sales and customer count sheets for review by management.
Accurately tracked, verified and approved accounts payable and accounts receivable invoices and total balances into financial software, conducting monthly balance sheet reviews to reconcile variances.
Prepare end of year reports and submit to the Accountant
Optometric Technician, 01/2006 - 07/2008 National Vision – Spring Valley, NY,
Completed and submitted clinical documentation in accordance with agency guidelines.
Triaged patients with pretesting for doctor
Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Assisted with technical treatments and entered information in patient records and charts.
Education and Training
High School Diploma: , Expected in 05/1992 - Piketon High School - Piketon, OH GPA:
Certificate of Completion : Computer Secretarial Science, Expected in 05/1992 - Pike County Career Technology Center - Piketon, OH GPA:
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