Medical Office Assistant Resume Example Institute For Family Health

MEDICAL OFFICE ASSISTANT

Summary

Dedicated and empathetic medical assistant offering 14 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Skills

HIPAA compliance
Charting expertise
Venipuncture and phlebotomy
Proper sterilization techniques
Understands medical procedures
Stocking supplies
Pipetting
Medical terminology

STD counseling
Bilingual in English/Spanish
Specimens collection and processing
Preparing specimens and samples
EKG set up and monitoring
Phlebotomy
Knowledge with EPIC, RHIO and Epiccare

Experience

Medical Office AssistantInstitute For Family Health | Bronx, NY | April 2012 - Current

Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Recorded vital signs and medical history for 25 patients each 15mins.
Registered patients and scheduled appointments.
Educated patients about medications, procedures and physician's instructions.
Collected forms, copied insurance cards and scan to coordinate patient information for billing and insurance processing.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Collected deductibles, balances and copay from patients.
Cleaned, restocked and prepared exam rooms and medical equipment.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Cleaned and disinfected chairs and equipment according to facility policy.
Sterilized medical equipment after each procedure.
Followed all principles of asepsis and infection control.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Prepared patients for examinations, taking vital signs and updating medical histories.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Recorded patient histories and filed supporting clinical data and diagnosis.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.

Front Desk ReceptionistAllMed Medical Center | The Bronx, NY | January 2010 - April 2012

Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
Initiated cleaning and upkeep of rooms, informing housekeeping when rooms had been vacated.
Transmitted information or documents to customers, using computer, mail or facsimile machine.
Arranged special accommodations for guests to maintain optimal satisfaction
Verified worker's comp, no fault and Lein cases
Interviewed patients to collect medical information and insurance details.
Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
Ensured that the phone was answered by the second ring and enthusiastically greeted all callers.
Observed strict HIPAA guidelines at all times according to company policy.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Answered multi-line phone system and directed callers to requested personnel and departments.

Medical AssistantMedalliance Medical Center | The Bronx, NY | May 2006 - March 2008

Scheduled appointments for patients via phone and in person.
Prepared patients for examinations, taking vital signs and updating medical histories.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Recorded patient histories and filed supporting clinical data and diagnosis.
Sterilized medical equipment after each procedure.
Organized charts, documents and supplies to maintain team efficiency.

Education and Training

Certificate: Diagnostic Medical SonographyInstitute For Allied Medical Professionals | | New York, NY | 2009

Certificate: Medical AssistingSanford Brown | | New York, NY | 2004

Associate of Applied Science: AccountingWood Tobe-Coburn School | | New York, NY | 2002

Certifications

CPR certification
NHA Certified

Resume Overview

Companies Worked For:

Institute For Family Health
AllMed Medical Center
Medalliance Medical Center

School Attended

Institute For Allied Medical Professionals
Sanford Brown
Wood Tobe-Coburn School

Job Titles Held:

Medical Office Assistant
Front Desk Receptionist
Medical Assistant

Degrees

Certificate : Diagnostic Medical Sonography
Certificate : Medical Assisting
Associate of Applied Science : Accounting

Medical Office Assistant Resume Example

Resume Score: 80%

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