Medical Office Assistant Resume Example Company Name

MEDICAL OFFICE ASSISTANT

Summary

Skilled Medical Office assistant and CNA, offering six years of experience cultivating seamless office and on the floor operations. Personable and detail-oriented with proven track record of warmly welcoming patients and supporting needs, including prescription refill requests and appointment scheduling. I feel that I am dedicated to my work and am always striving to be as knowledgeable as possible so that I am able to out forth my best effort.

Skills

Medical software applications
Patient relations
Customer service
Medical records management
Knowledge of HIPAA regulations
Understanding of medical laws
Bookkeeping
Healthcare coding competency
Knowledge of medical terminology
Patient scheduling
Patient skin and nail care
Patient toileting

Understands medical procedures
Stocking supplies
Specimens collection and processing
Charting expertise
Wound care and irrigation
Professional bedside manner
Documentation procedures expert
Medical billing
Patient feeding
Advanced anatomy knowledge
Proper sterilization techniques
Data entry

Experience

Company NameCity, StateMedical Office Assistant01/2020 to Current

Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Used software to process patient payments and update accounts.
Assisted with referrals and prepared medical records for patients.
Collected forms, copied insurance cards and coordinate patient information for billing and insurance processing.
Registered patients and scheduled appointments.
Collected information, verified insurance and collected co-payments for average of 15 patients each day.
Recorded vital signs and medical history from patients.
Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
Cleaned, restocked and prepared exam rooms and medical equipment.
Consistently informed patients of financial responsibilities prior to services being rendered.
Scheduled appointments for patients via phone and in person.
Submitted diagnosis and procedure codes for insurance companies.
Ensured patient confidentiality in alignment with HIPAA protocols.
Maintained confidentiality of records relating to clients' treatment
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.

Company NameCity, StateCertified Nursing Assistant08/2015 to 01/2020

Documented activities and recorded information.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Documented patient intake and dietary requirements and assisted with feeding.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Provided personalnursing assistance in pre- and post-operative situations.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Used mobility devices and lift equipment to carefully and transport patients.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Consulted with nurses to develop patient care plans and evaluate treatment options.

Company NameCity, StateCashier01/2011 to 08/2015

Provided assistance with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answering questions and offering advice.
Processed returned items in accordance with store policy.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Properly verified customer identification for alcohol or tobacco purchases.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Trained new team members in cash register operation, stock procedures and customer service.
Processed customer payments quickly and returned exact change and receipts.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Welcomed customers, offering assistance to help find necessary store items.
Worked closely with front-end staff to assist customers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.

Education and Training

High School Diploma06/2013Robert L. Patton High School, City, State

Expected in 05/2022Cumbie & Trull Real Estate School, City

Resume Overview

School Attended

Robert L. Patton High School
Cumbie & Trull Real Estate School

Job Titles Held:

Medical Office Assistant
Certified Nursing Assistant
Cashier

Degrees

High School Diploma 06/2013
Expected in 05/2022

Medical Office Assistant Resume Example

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