Medical Front Office Receptionist resume example

Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions. Enthusiastically greeted customers and offered dedicated service during entire transaction, improving bank satisfaction. Promoted products or services to each customer to consistently achieve sales targets. Managed check cashing, deposits, withdrawls, money transfers, money orders and pay outs. Also, performed general duties of answering questions in person or on telephone ,photocopying, faxing, mail distribution and filing. Processed exchange and foreign currency. Checked account details and fraud activity for every transaction. Bolstered understanding of banking products and services by enrolling in available training classes and seminars offered to teller. Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills. Provided support to all customer queries in two languages; English and Spanish.

Managed customer needs with courtesy and respect, training customers on their options. Expedited collection of overdue accounts in a measured and fast paced environment. Consistently improved costumer satisfaction through expert resolution of conflicts, issues, and concerns. Made customers aware of overdue accounts and ensured their information was accurate. Administered all collections and billing functions according to required policies and procedures. Consult with costumers to evaluate needs and determine best options.

Handled financial transactions. Managed check cashing, deposits, withdrawals, money transfers and pay outs (international and national). Executed wire transfers, stop payments and account transfers. Verified customer identification, signature and balance information; open/close accounts. Maintained friendly and professional customer interactions. Provided support to all customer queries in two languages. Helped to translate letters as well as the company materials into Spanish. Handled customer transactions, including money orders and checks. Performed general clerical duties to include but not limited to: answering questions in person or on telephone ,photocopying, faxing, mail
distribution and filing.