Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Looking for a long-term position in the field of Medical Billing/Collection Specialist where I can utilize my past work experience and use my skills. Very highly motivated and hardworking individual who is always ready for challenges. Great problem solver. Strong multitasking, communication and interpersonal skills.

  • Health insurance industry knowledge
  • ICD-10 & CPT-10 & medical terminology
  • Insurance coverage verification
  • Excellent interpersonal skills
  • Excellent phone skills
  • Documentation abilities
  • Financial report creation
  • Sheet balancing
  • Cash flow analysis
  • Knowledgeable in Quickbooks
  • General accounting
  • Knowledgeable in NaviNet, Availity and Link
Work Experience
Medical Billing and Collections Specialist, 03/2020 - 09/2021
Air Methods Honolulu, HI,
  • Submitted electronic/paper claims documentation for timely filing.
  • Managed large volume of medical claims on daily basis.
  • Strong knowledge of basic medical terminology to better understand service codes, procedure codes and diagnosis codes.
  • Generated accounts payable reports for management review to aid in financial and business decision making.
  • Monitored outstanding invoices and performed collections duties.
  • Medicaid insurance denial claims Follow-up.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Processed online and paper appeal submissions and refund requests.
  • Responded to correspondence from insurance companies.
  • Reviewed 1057 patient cases per week and verified insurance coverage information.
  • Performed collections that resulted in financial profit for healthcare company.
  • Verified vendor accounts by reconciling monthly statements and related transactions.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Performed bookkeeping work, including posting data and keeping other records of expenses.
  • Updated employee files with new details such as changes in address or hourly wages.
  • Updated employee banking records when it was necessary.
  • Administered bi-weekly staff payroll and performed special calculations such as mileage reimbursement and benefit deductions.
  • Helped Manager in initiate direct deposits and prepare manual checks for 580 employees.
  • Issued tax forms on annual basis.
Office Administrative Assistant, 02/2017 - 05/2019
The Shopping Center Group Birmingham, AL,
  • Responded to inquiries from callers seeking information.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Managed accounts payable and receivable.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Recorded expenses and maintained accounting records.
  • Updated employee files with new details such as changes in address or salary levels or change in bank details.
  • Processed new hire paperwork and documents.
  • Checked accrued hours against listed hours for leave time.
  • Initiated direct deposits and prepared manual checks for 237 employees.

Academic Assistant, 01/2015 - 11/2016
Albany Charter School Network Saint Louis, MO,
  • Answered student inquiries and resolved problems related to curriculum and course prerequisites.
  • Handled 40 to 50 calls per day to address students inquiries and concerns.
  • Educated students on course selection to align with career goals.
  • Advised students individually and in groups on academic programs for individual interests.
  • Coordinated follow up and student outreach to monitor academic progress for at-risk students.
  • Maintained student database and electronic records for each student contact.
  • Increased academy registrations over 20% with improved promotional approaches, outreach strategies and parent engagement plans.
  • Managed financial documentations such as expense reports and invoices.
  • Monitored academy inventory to keep stock levels and databases updated.

Associate of Arts: Fashion And Fabric Consultation, Expected in 11/2014
Amor Design Institute - Vastrapur Lake, Ahmedabad, Gujarat, India 380053,
BBA: Accounting And Finance, Expected in 11/2011
Swami Sahajanand College of Commerce & Management - Iscon Mega City Bhavnagar Gujarat India 364001,

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School Attended

  • Amor Design Institute
  • Swami Sahajanand College of Commerce & Management

Job Titles Held:

  • Medical Billing and Collections Specialist
  • Office Administrative Assistant
  • Academic Assistant


  • Associate of Arts
  • BBA

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