Medical Billing Specialist resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

I have been working in the healthcare industry for a year and half. The majority of the time was Workers' Compensation focused. I was unaware and unsuspecting that I would find so much enjoyment in Workers' Compensation. I began my career as a Registration clerk who checked patients in and verified insurance at check-in. From there, I progressed to Workers' Compensation where I was assisting with delivery of records to employers, insurance companies, and attorneys. After gaining faith and trust from the Coordinator, I began maintaining FCE and PPD appointments, records, and results. After displaying my abilities to do these tasks and check patients in at the same time, I was pulled to train in Workers' Compensation to handle all patients' care from start to finish, including creation, appointments, requesting approvals, IMEs, and PPDs. Within 3 months of working at Georgia Bone and Joint I would fill in for the Coordinator when she was absent and during WC Conferences. I was very comfortable completing these tasks and enjoyed the many aspects of Workers' Compensation.

After leaving Georgia Bone and Joint, I sought other positions in the Healthcare industry, such as pharmacy technician positions and other clerical duties. I landed a job with Greenway Health doing Medical Billing for on-site health clinics, and have been patiently waiting for something to open in the Workers' Compensation field. I truly feel, this is my calling. I love the work, the legality, the help patients require when they find themselves in the doctors' offices, and the ability to problem solve and mitigate between insurance companies and patients' needs. I desperately hope to find a company who can offer longevity and stability in a great environment where I can, hopefully, call it my workplace.

Education and Training
Certificate: Legal Secretary, Expected in 2014
University of Georgia - Athens, GA
Bachelor of Science: Biology, Expected in 2008
University of West Georgia - Carrollton, Georgia
College Prepratory Diploma: , Expected in 2003
Villa Rica High School - Villa Rica, GA

Plaza Pharmacy Scholarship Recipient, CATS Scholarship Recipient, BETA Club, Varsity Basketball, Varsity Volleyball, Football Mascot-1, Miss Wildcat 2002

Skill Highlights

Hghly motivated independent worker, as well as team collaborator who is goal-driven and goal-oriented. I am a person who encourages others to set personal and professional goals to reach success, and consider myself a productive performer who welcomes change, challenges, and multi-tasking. I am an innovative, positive, critical thinker and problem solver who is also dependable, diligent and highly adaptable. Professionalism is a priority while exerting optimal effort to meet expected deadlines. Most of all, I am a career student who understands the importance of continuing education to enrich our knowledge and the profession.

  • Computer literate, productive worker who types up to 90 words per minute, has experience with Microsoft Office, extensive Customer Service Training, and On the job training experience from start to finish with Worker's Compensation patients, insurance adjusters, and employers.
Professional Experience
Medical Billing Specialist, 09/2015 - Current
Shopko, Inc. Layton, UT,

At Greenway Health I am responsible for six accounts requiring medical claims scrubbing, submission, remittance, and identification of rejections and corrections.

Customer Service, 05/2015 - 09/2015
Rr Donnelley & Sons Macedonia, OH,

My employment with U Dirty Dog was brief and entailed creation and maintenance of shop inventory, scheduling pets for grooming and boarding, caring for pets during their stays, responding to customer inquiries via telephone and social media, along with janitorial duties.

Referral Coordinator and Workers' Compensation Assistant, 05/2014 - 03/2015
Georgia Bone And Joint City, STATE,

Working at Georgia Bone and Joint provided lots of opportunity to understand office work flow from multiple vantage points. I began as a Registration Clerk and immediately began assisting with Workers' Compensation Records dispersal. I also completed surgery pre-certifications, Referrals, and eventually aided our Workers' Compensation Coordinator daily with the full job responsibilities of that department.

Customer Service and Support, 02/2005 - 04/2014
Southwest Airlines City, STATE,

At AirTran Airways and Southwest Airlines, my job duties included answering the phones, responding to customer inquiries about all aspects of domestic and international air travel, creating, changing, and canceling reservations as requested. For 3 years I was a member of Customer Relations which was a department specifically for escalated complaints requiring analytical problem solving. I was also Vice President of Agent Council and lead many special projects while employed with AirTran Airways and Southwest Airlines.


I have the ability to build rapport with a diverse workforce. I am an honest, dependable and hard worker, and I am a resourceful employee who excels at computer related tasks and strives for excellence daily.

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Resume Overview

School Attended

  • University of Georgia
  • University of West Georgia
  • Villa Rica High School

Job Titles Held:

  • Medical Billing Specialist
  • Customer Service
  • Referral Coordinator and Workers' Compensation Assistant
  • Customer Service and Support


  • Certificate
  • Bachelor of Science
  • College Prepratory Diploma

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