Medical Billing Assistant Manager resume example with 10+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Patient-focused administrative assistant
knowledgeable of all office functions, with a solid background in the
health care field. Reliable multi-tasker with diverse background in management and
customer service. Dedicated
to providing excellent customer service and making
operational and procedural improvements.
Skill Highlights
Scanning, copying, faxing, filing and organizing patient charts
Patient-focused care
Payment Processing
Data Entry (54WPM)
Professionally administer all incoming calls and logging all messages
Meticulous attention to detaill
Medical Terminology Knowledge
Insurance eligibility verification
Strong work ethic
Education and Training
Capistrano Valley High SchoolMission Viejo, CAExpected in 2011 ā ā:General Education - GPA:
Regional Occupation Program San Juan Capistrano, CAExpected in 2011 ā āCertificate:Medical Terminology - GPA:
Regional Occupation ProgramSan Juan Capistrano, CAExpected in 2012 ā ā:Medical Assistant Front and Back Office - GPA:
American Career CollegeAnaheim, CAExpected in 2013 ā āCertificate:Medical Billing and Coding - GPA:
Experience
Cvr Energy Inc. - Medical Billing/ Assistant Manager Kansas City, KS, 01/2014 - 07/2017
Made copies, sent faxes and handled all
incoming and outgoing correspondence. Received and screened
a high volume of internal and external
communications, including email and mail. Cooperated with Medicare,
Medicaid and
private insurance providers to resolve billing issues. Created and maintained spreadsheets using
Excel functions and calculations to develop reports. Addressed customer service inquiries in a
timely and
accurate
fashion. Worked with upper management to ensure appropriate changes were made to
improve
customer
satisfaction. Provided detailed monthly departmental reports and updates to senior
management.
Addressed negative customer feedback immediately. Resolved customer questions, issues and
complaints. Thoroughly investigated past
due invoices and minimized number of unpaid accounts. Strictly
followed all federal and state guidelines for release of
information. Process prior authorizations and work hand
and hand with doctor's office's.
scanning prescriptions, shredding, answer calls, sell creams not covered by
insurance, call patients for insurance information, verify insurance online, call
insurance companies for processing information, call doctor's offices for any missing
demographics.
Hyatt Hotels Corp. - Cashier Richmond, VA, 08/2012 - 11/2012
Operate cash registers at the front of the stores, greeting customers as they
make purchases, scan all items, Process cash, check and credit card transactions,
Deactivate security devices on bags and items purchased, Maintain work area clean,
Returning merchandise to shelves, Bag items purchased and put them in customer's carts.
Delray Beach, Florida - Endocrinology Intern Delray Beach, FL, 01/2012 - 02/2012
160 Hours
-Renew medications for patients via NexGen.
Record patients' medical history, vital statistics, and information such as test results
in medical records.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Interview patients to obtain medical information and measure their vital signs, weight,
and height.
Clean and sterilize instruments and dispose of contaminated supplies.
Prepare and administer medications as directed by a physician.
Ross Medical Family Practice And Urgent Care - Front Office Medical Assistant City, STATE, 06/2011 - Current
Include but not limited to filing, verifying insurance BC, BS, HMO, preparing
charts, answering phones and taking messages, admitting patients in and out, scheduling
appointments, copy and scan charts, collecting co-pays, and financial book keeping.
Ross Medical Family Practice And Urgent Care - Medical Assistant Front Office Intern City, STATE, 03/2011 - 05/2011
Prepare charts for the week, answer phones, make appointments, and admit
patients in and out.
Mission Hospital - Volunteer City, STATE, 10/2010 - Current
Include but not limited to admitting the family to see patient, make beds,
deliver flowers, remove empty plates, patient customer service, and answering calls.
Languages
Bilingual: English / Spanish
Qualifications
Proficient in
verifying and updating necessary information in the medical database, Able to
schedule tests and
procedures and enter referrals into the system, Working
knowledge of computers and Microsoft Windows, Word
and Excel.
Process Report's and Spreadsheets. Account for and balanced daily monetary
transactions.Answering multiple phone lines and directing calls to appropriate personnel.Ā
Certifications
Medical Billing
and Coding -CertificateĀ
Floristry I
Sales and Design- Certificate of Completion
ĀHealth
Careers- Certificate of Completion
ĀMedical
Terminology- Certificate of Completion
ĀMedical
Assistant Administrative- Certificate of Completion
ĀMedical
Assistant Clinical- Certificate of Completion
Ā
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.