Medical Billing Assistant Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Patient-focused administrative assistant knowledgeable of all office functions, with a solid background in the health care field. Reliable multi-tasker with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.
Skill Highlights
  • Scanning, copying, faxing, filing and organizing patient charts
  • Patient-focused care
  • Payment Processing
  • Data Entry (54WPM)
  • Professionally administer all incoming calls and logging all messages
  • Meticulous attention to detaill
  • Medical Terminology Knowledge
  • Insurance eligibility verification
  • Strong work ethic
Medical Billing/ Assistant Manager, 01/2014 to 07/2017
Cvr Energy Inc.Kansas City, KS,
  • Made copies, sent faxes and handled all incoming and outgoing correspondence. Received and screened a high volume of internal and external communications, including email and mail. Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues. Created and maintained spreadsheets using Excel functions and calculations to develop reports. Addressed customer service inquiries in a timely and accurate fashion. Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. Provided detailed monthly departmental reports and updates to senior management. Addressed negative customer feedback immediately. Resolved customer questions, issues and complaints. Thoroughly investigated past due invoices and minimized number of unpaid accounts. Strictly followed all federal and state guidelines for release of information. Process prior authorizations and work hand and hand with doctor's office's.
Intern, 11/2013 to 02/2014
Marriott Vacations WorldwideBranson, MO,
  • scanning prescriptions, shredding, answer calls, sell creams not covered by insurance, call patients for insurance information, verify insurance online, call insurance companies for processing information, call doctor's offices for any missing demographics.
Cashier, 08/2012 to 11/2012
Hyatt Hotels Corp.Richmond, VA,
  • Operate cash registers at the front of the stores, greeting customers as they make purchases, scan all items, Process cash, check and credit card transactions, Deactivate security devices on bags and items purchased, Maintain work area clean, Returning merchandise to shelves, Bag items purchased and put them in customer's carts.
Endocrinology Intern, 01/2012 to 02/2012
Delray Beach, FloridaDelray Beach, FL,
  • 160 Hours -Renew medications for patients via NexGen.
  • Record patients' medical history, vital statistics, and information such as test results in medical records.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Prepare and administer medications as directed by a physician.
Front Office Medical Assistant, 06/2011 to Current
Ross Medical Family Practice And Urgent CareCity, STATE,
  • Include but not limited to filing, verifying insurance BC, BS, HMO, preparing charts, answering phones and taking messages, admitting patients in and out, scheduling appointments, copy and scan charts, collecting co-pays, and financial book keeping.
Medical Assistant Front Office Intern, 03/2011 to 05/2011
Ross Medical Family Practice And Urgent CareCity, STATE,
  • Prepare charts for the week, answer phones, make appointments, and admit patients in and out.
Volunteer, 10/2010 to Current
Mission HospitalCity, STATE,
  • Include but not limited to admitting the family to see patient, make beds, deliver flowers, remove empty plates, patient customer service, and answering calls.
Bilingual: English / Spanish
Education and Training
: General Education, Expected in 2011
Capistrano Valley High School - Mission Viejo, CA
Certificate: Medical Terminology, Expected in 2011
Regional Occupation Program - San Juan Capistrano, CA
: Medical Assistant Front and Back Office, Expected in 2012
Regional Occupation Program - San Juan Capistrano, CA
Certificate: Medical Billing and Coding, Expected in 2013
American Career College - Anaheim, CA
Proficient in verifying and updating necessary information in the medical database, Able to schedule tests and procedures and enter referrals into the system, Working knowledge of computers and Microsoft Windows, Word and Excel. Process Report's and Spreadsheets. Account for and balanced daily monetary transactions.Answering multiple phone lines and directing calls to appropriate personnel. 
  • Medical Billing and Coding -Certificate 
  • Floristry I Sales and Design- Certificate of Completion
  • ­Health Careers- Certificate of Completion
  • ­Medical Terminology- Certificate of Completion
  • ­Medical Assistant Administrative- Certificate of Completion
  • ­Medical Assistant Clinical- Certificate of Completion ­
  • BLS for Health Care Providers (CPR and AED)  

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Resume Strength

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Resume Overview

School Attended
  • Capistrano Valley High School
  • Regional Occupation Program
  • Regional Occupation Program
  • American Career College
Job Titles Held:
  • Medical Billing/ Assistant Manager
  • Intern
  • Cashier
  • Endocrinology Intern
  • Front Office Medical Assistant
  • Medical Assistant Front Office Intern
  • Volunteer
  • Certificate
  • Certificate