(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

I am detail-oriented and knowledgeable, skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with fastidious nature dedicated to optimal patient care. Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Conversational Polish abilities.

  • Proactive, positive attitude that meshes well in both leadership and team roles.
  • Ability to independently organize, prioritize, and execute multiple projects.
  • Self-motivated, enthusiastic and ability to motivate.
  • Computer knowledge like Microsoft word, spreadsheets, Microsoft excel, internet navigation, and data entry.
  • Knowledge of Nextech, Med2000, Epic softwares.
  • Detail-oriented with excellent problem-solving skills.
University of Economics Poznan, Poland, Expected in 05/2014 Bachelor of Science : International Business - GPA :
University of Connecticut Stamford, CT, Expected in 05/2011 : TOEFL Preparation - GPA :
Work History
Independent Living Services - Medical Billing Assistant
Morrilton, AR, 08/2019 - Current
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Submitting electronic and paper insurance claims within 24 hours of patient appointment, following-up on claims on a timely basis, handling denials, writing appeals.
  • Documenting account activity on all patient accounts and medical billings, handling payments.
    Interacting with patients, medical staff and insurance companies.
  • Solely responsible for managing billing and claims department at private medical practices.
  • Identifying medical coding procedure or fee errors and omissions, making necessary adjustments to patient accounts dependent on negotiated rates.
  • Providing insurance companies with additional documentation or records (if requested) to expedite payments and resolve denials.
  • Accurately interpreting EOBs and post $50K+ daily to patient ledgers.
  • Serving as initial point of contact for patients with account inquiries regarding insurance claims and account statements.
  • Reviewing CPT and ICD-9 codes for accuracy on patient ledgers.
Grimaldi's - General Manager
Corpus Christi, TX, 07/2018 - 07/2019
  • Managed budget implementations, employee reviews, training and schedules.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Maintained organized, safe and clean facility to keep productivity high and maximize customer satisfaction.
Planet Pharma - Clinical Trial Assistant
Pleasanton, CA, 09/2016 - 06/2018
  • Screened patient records, databases and physician referrals to identify prospective candidates for research studies.
  • Collected data and followed research protocols, operations manuals and case report form requirements.
  • Collected, evaluated and modeled collected data.
  • Followed informed consent processes and maintained records.
  • Received incoming calls and messages and addressed or triaged phone requests.
  • Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data.
  • Investigated and resolved customer complaints to foster satisfaction.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention.
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys.
  • Welcomed visitors to office, communicated arrival to team and managed visit expectations.
Cultural Care - Au Pair
City, STATE, 08/2014 - 08/2016
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Created and implemented diverse educational strategies to boost development.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Helped children develop motor skills in preparation for preschool and kindergarten.

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School Attended

  • University of Economics
  • University of Connecticut

Job Titles Held:

  • Medical Billing Assistant
  • General Manager
  • Clinical Trial Assistant
  • Au Pair


  • Bachelor of Science

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