Seeking position with a company that will allow me to fully utilize my communication, organizational, and problem solving skills. A highly organized and detail-oriented Good eye for detail; well organized, skilled in setting priorities Resourceful and self-confident; can get the job done, and do it well Strong interpersonal and communication skills Effective problem solver; thorough researcher Effective working alone and as a cooperative team leader Keen perception for extracting important data Innovative in designing and carraaying out projects Highly motivated to achieve set goals Skilled and thorough in analyzing problem situations and finding creative solutions Sharp, quick learner; willing to get involved
Registered pharmacy technician; florida BOP
Certified registered technician; National
MS Word, Excel, Access, Power Point, Photoshop, Illustrator & InDesign
04/2012 to 03/2014
Medical Assisting Office ReceptionistDr. Anthony Alatriste － Orlando, FL
MD The primary responsibility of this position is to Serve patients by greeting and helping them; scheduling appointments; maintaining records and accounts.
Welcome patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
08/2014 to 09/2015
Sales associateNIKE － Orlando, FL
The primary responsibility of this position is to functions such as: Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales Build the bond between consumer and brand by providing superior service and adapting brand stories to the retail setting Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary Serve as a product knowledge resource for consumers and entry level associates.
Seek educational opportunities to develop advanced level or specialized knowledge about selling, Nike products and culture, sales and service techniques Assist Leads, Senior Associates, and Managers in training entry level associates Assist with loss prevention efforts by providing proactive customer service.
09/2015 to 05/2016
Sales AssociateMICHAEL KORS － Orlando, FL
The primary responsibility of this position is to provide the highest level of customer service and complying with all company policies, procedures and directive.
Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area Meet sales goals Utilize the elevated levels of sales and service to maximize sales performance Demonstrate an in-depth knowledge of merchandise After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction Comply with all sales related policies and procedures Maintain a keen interest in the fashion industry and market trends Build and maintain repeat clientele; Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction Keep sales floor and merchandise neat, organized and stocked Assist in the maintenance of all inventory in the stockroom and on the selling floor Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork Participate in inventories Comply with all Point-of-Sale policies and procedures Properly execute all relevant register functions Adhere to work schedule, inclusive of time and attendance Participate in all relevant training and development seminars, programs and meetings as directed by store management.
08/2013 to Current
AssociateCVS Pharmacy － Clermont, FL
The primary responsibility of this position is greet each customer in a courteous and professional manner; assist in photo department and front of store customers with their questions and concerns; ring up purchases, processing payments, handling customer issues, and answering questions about products, policies and services as well as assist sales and stock staffs in completing daily tasks.
Pharmacy technicianCvs Pharmacy － Minneola, Fl
Ensure that the customer's needs are the first priority while still displaying genuine care and empathy in all interactions.
Educate customers by directing them to the Pharmacist to answer questions patient's may have about their medication appropriately.
Keeps pharmacy in compliance with Federal and State law regulations, professional standards, and ethical principles; complies with CVS policies and keep employees in accordance with the procedures to ensure patient safety and protect patient privacy and security.
Effectively follow workflow procedures with an in-depth understanding of each workstation (i.e., Pick- Up, Drop-Off, Drive-Thru, Production) for day-to-day coordination and processing of patient medication orders; manages own responsibilities while shifting to help the team where needed all while still making it known that the customer is the top priority.
Process and complete orders in adherence to a certain demand of medication
Demonstrate compassion and care by proactively identifying and resolving potential problems to ensure customers have their medications when needed; collaborates with immediate and extended pharmacy teams, medical staff, insurance companies, and customers alike to resolve issues, ensure accuracy, and deliver timely resolution of any medication or insurance related concerns.
Actively seeks opportunities to expand clinical, technical and insurance knowledge, leveraging available tools and training resources, to develop the basic drug understanding and technical expertise needed to accurately and more effectively assist customers.
Contributes to high-performing teams by looking for opportunities to contribute to individual and broader team goals, remains flexible for both schedule and business needs while easily adapting to changes at work to enables supportive, collaborative, and challenging work environment.