MEDICAL ASSISTANT /. OFFICE MANAGER Resume Example
- Process improvement
- Organization
- Problem resolution
- Supervision
- Team building
- Customer service
- Communications
- First Aid/CPR
- Budgets
- Project organization
- Relationship development
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in [Software]. Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in [Type] and [Type] environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills. Highly organized [Job Title] knowledgeable about healthcare processes and administrative requirements. Qualified to deal with insurance documentation, update charts and manage business correspondence. Pursued opportunity to learn [Language] to enhance support of [Type] populations. Goal-oriented and welcoming with proven history of modernizing traditional offices to maximize patient satisfaction. Dedicated to organization and collaboration with over [Number] years in [Type] industry. Trained in [Software] with excellent [Area of expertise] skills. Capable [Job Title] adept at handling all medical administrative needs for busy [Type] practice. Knowledgeable about managing charts, forms and payments. Well-organized and proactive with good judgment and multitasking skills. Meticulous [Job title] with [Number] years of experience in [Type] industry. Fantastic attention to detail, collaboration skills and typing ability. Committed to streamlining organizational procedures to optimize office settings. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Senior [Job Title] and outstanding performer in [Skill] and [Skill] within [Industry]. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of [Type] business. Recognized for inspiring management team members to excel and encouraging creative work environments. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Multi-talented [Job Title] consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Pacific Dental Services - Prescott , AZ
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Located, checked in and pulled medical records for patient appointments and incomplete charts.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Supported providers in outpatient medical office through coordinating all administrative operations.
- Maintained current and accurate medical records for over [Number] patients.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed financial documentations such as expense reports and invoices.
- Collaborated with assistants and [Type] doctors to prepare and set up rooms with adequate supplies and equipment.
- Managed master calendar and scheduled appointments for [Number] providers based on optimal patient loads and clinician availability.
- Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Enhanced office efficiency by handling [Number]+ callers per day.
- Completed skilled administrative work to support all office staff and operational requirements.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Coordinated front office duties, including customer service, patient scheduling and billing.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments and handling patient inquiries.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Pacific Dental Services - Redlands , CA
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained client medical history, including medication information, symptoms and allergies.
- Oriented and trained new staff on proper procedures and policies.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Maintained detailed records of test results by entering data and patient information into computer.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained accurate medical histories from patients, highlighting critical information.
- Welcomed patients and inquired about wellbeing since last treatment.
- Attended required training, education and meetings.
- Obtained all prescribed laboratory testing.
- Conducted machine safety checks according to facility policy.
- Collected and documented patient medical information such as blood pressure and weight.
- Ambulated, turned and positioned patients.
- Completed fluoroscopy exams and other special procedures.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Obtained pre- and post-treatment vital signs and weight.
- Measured patient pulse oximetry.
- Tested and recorded blood glucose levels.
- Verified appropriate lab couriers picked up collected lab specimens by checking paperwork.
- Prepared and administered medications to alleviate patient symptoms.
- Prepared initial patient charts for admission.
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to [Job Title].
- Escorted patients to examination rooms.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected histories, vitals and current complaints via patient interviews.
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
- Measured patient spirometry.
- Assisted physicians in follow-through of care.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Taught patients about medications, procedures and care plan instructions.
- Submitted prescriptions to pharmacy via phone, fax or web.
- Called and faxed pharmacies to submit prescriptions and refills.
HAMPTON COUNTY PHYSICIASN UROGYNECOLOGY - City , STATE
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained client medical history, including medication information, symptoms and allergies.
- Implemented care and efficiency improvements to support and enhance office operations.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Maintained detailed records of test results by entering data and patient information into computer.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained accurate medical histories from patients, highlighting critical information.
- Welcomed patients and inquired about wellbeing since last treatment.
- Attended required training, education and meetings.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Conducted machine safety checks according to facility policy.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Collected and documented patient medical information such as blood pressure and weight.
- Gathered forms, copied insurance cards and [Action] to collect patient information for billing and insurance filing.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Ambulated, turned and positioned patients.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Measured patient pulse oximetry.
- Report significant information and changes in patient condition to nurse supervisor.
- Verified appropriate lab couriers picked up collected lab specimens by checking paperwork.
- Prepared and administered medications to alleviate patient symptoms.
- Prepared initial patient charts for admission.
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to [Job Title].
- Escorted patients to examination rooms.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected histories, vitals and current complaints via patient interviews.
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
- Offered age-appropriate patient care before, during and after exams.
- Measured patient spirometry.
- Assisted physicians in follow-through of care.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Submitted prescriptions to pharmacy via phone, fax or web.
- Graduated with 4.0 GPA
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Resume Overview
School Attended
- BRANDFORD CAREER INSTITUTE
- STCC
- AIC
Job Titles Held:
- MEDICAL ASSISTANT /. OFFICE MANAGER
- Medical Assistant
Degrees
- MEDCIAL ASSIAQTNT CERTIFICATION : : MEDICAL ASSISTANT , 07/2009
CERTIFICATION : : MEDICAL INTERPRETOR , 07/2017
Associate of Arts : : SOCIOLOGY , 05/2020
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