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markdown associate cashier floor associate resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Skills
  • Credit and cash transactions
  • POS systems
  • Cash register operation
  • Issue resolution
  • Product Knowledge
  • Customer assistance
  • Sales Techniques
  • ID verification
  • Payment processing
  • Cash handling
  • Scanner operations
  • Liquor regulations and compliance
  • Cash drawer balancing
  • Credit card payment processing
  • Customer relations
Experience
07/2021 to 11/2022
Markdown Associate/Cashier/Floor Associate TJ Maxx City, STATE,
  • I work mainly as a markdown associate marking all the merchandise on the corresponding cycles as well as moving clearance items to their designated areas
  • I also worked on the cash registers ringing up orders, processing returns and exchanges
  • I've also worked on the sales floor stocking and processing merchandise.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases and worked to streamline transactions.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed sales transactions to prevent long customer wait times.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed refunds for worn, damaged and broken merchandise.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
07/2018 to 02/2020
Cashier/Customer Service Desk, Checkout Host Walmart City, STATE,
  • My main role was being a cashier, I rang up orders as well as process returns, refunds and exchanges at the customer service desk
  • I also worked at the money center processing money orders and cashing and sending checks
  • I also answered phone calls, transferred calls and worked on the sales floor stocking and organizing merchandise.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and responded to informational requests.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Recommended, selected, located and obtained products to meet customer needs.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Delivered tactful discussions and diplomacy when responding to escalating situations.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Counted and balanced cashier drawers.
  • Maintained work area and kept cash drawer organized.
  • Scanned items and checked pricing on cash register for accuracy.
  • Offered customers carry-out service at completion of transaction.
  • Answered customers' questions and provided information on store procedures or policies.
  • Checked personal identifications during alcohol and tobacco sales.
07/2014 to 08/2018
Cashier/Customer Service/Sales Associate The Salvation Army City, STATE,
  • I was in charge of working the cash register as well as answering phone calls
  • I also helped customers find any merchandise they were looking for
  • Also i worked on the sales floor stocking merchandise as well as set up displays for the store.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Answered customer questions and provided store information.
  • Processed refunds for worn, damaged and broken merchandise.
Education and Training
Expected in 12/2025 to to
Bachelor's degree: Psychology
Wayne State University - Detroit, MI
GPA:
Expected in 12/2021 to to
Associate's degree: General Studies
Henry Ford College (HFC) - Dearborn,
GPA:
Expected in 04/2014 to to
GED:
United Driving School - Dearborn, MI,
GPA:
Willing to relocate to: Dearborn Heights, MI
Additional Information
  • Willing to relocate to: Dearborn Heights, MI, Authorized to work in the US for any employer
Languages
Arabic:
Native/ Bilingual
Negotiated:

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Resume Overview

School Attended

  • Wayne State University
  • Henry Ford College (HFC)
  • United Driving School

Job Titles Held:

  • Markdown Associate/Cashier/Floor Associate
  • Cashier/Customer Service Desk, Checkout Host
  • Cashier/Customer Service/Sales Associate

Degrees

  • Bachelor's degree
  • Associate's degree
  • GED

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