Mail Handler Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Knowledgeable Patient Care Associate highly effective at satisfying patient care needs while eliminating unnecessary hospital burdens. Broad knowledge of healthcare services and levels of care, financial options and insurance coverage scope. Known for working positively with care team members to reach creative solutions.

  • Verbal and written communication
  • Interdepartmental collaboration
  • Medical Records Management
  • Patient education
  • Insurance coverage verification
  • Patient information verification
  • Pre-surgical preparation
  • Patient transportation
  • Patient confidentiality
  • Infection control protocols
  • Electronic Charting
  • Community integration
  • Progress documentation
  • Care plan assessment
  • First Aid and Safety
  • Clinical Quality Program Standards
  • Patient Care
  • State Regulations Knowledge
  • Home Health Care
  • HIPAA Guidelines
  • Medical Billing and Coding
  • Insurance claims
  • Team Oversight
  • Appointment Scheduling
  • Electronic Medical Records
  • Payment collection
  • Pre-hospital Care
  • Medical transcription
Work History
05/2020 to Current Mail Handler Signature Aviation | Raleigh, NC,
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.
  • Distributed mail on foot to residences and businesses, delivering to approximately 40+ customers per shift.
  • Helped customers by carrying oversized parcels inside residences.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
01/2013 to 05/2020 Home Health Aide Comfort Keepers | Celina, TX,
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Administered medication as directed by physician.
  • Assisted disabled clients to support independence and well-being.
  • Supervised daily activities and provided assistance to staff.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Documented vital statistics and coordinated with health care providers.
  • Provided mobility assistance such as walking and regular exercising.
01/2016 to 12/2018 Patient Service Representative Beth Israel Deaconess Medical Center | Auburndale, MA,
  • Greet patients and obtain verify updates and complies all registration.
  • Took copayments and compiled daily financial records.
  • Assisted patients in filling out check-in and payment paperwork.
  • Reviewed and corrected claim errors to facilitate smooth processing.
  • Generated monthly statements to check outstanding balances.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
  • Facilitated communication between patients and various departments and staff.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Resolved patient financial problems with guidance from documented guidelines and procedures.
  • Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
  • Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
01/2013 to 01/2016 Medical Receptionist Beth Israel Lahey Health | Lexington, MA,
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic and health history to keep information current.
  • Completed and filed financial documentation for accounting purposes.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Coordinated patient scheduling, check-in, check-out and payments for billing
  • Checked patient insurance, demographic and health history to keep information current
  • Transcribed phone messages and relayed to appropriate personnel.
Expected in 01/2021 Associate of Arts | Medical Administrative Assistant Administrative Ultimate Medical Academy - Clearwater, Clearwater, FL GPA:
Expected in 02/2018 Associate of Science | Dental Assistant Bright Wood Academy , Philadelphia, PA, GPA:
Additional Information
  • CNA License Home Health Aide
  • CHHA - Certified Home Health Aide
  • First Aide/Safety,CPR
  • CCMA - Certified Clinical Medical Assistant

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Resume Overview

School Attended
  • Ultimate Medical Academy - Clearwater
  • Bright Wood Academy
Job Titles Held:
  • Mail Handler
  • Home Health Aide
  • Patient Service Representative
  • Medical Receptionist
  • Associate of Arts
  • Associate of Science

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