Results driven leader and great communicator, who constantly seeks self-improvement; always willing to grow, learn, and improve. Takes pride in finding the right solution for difficult problems. Initiative-taking and currently seeking a challenge in today’s workplace environment. Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics.
Software Installation Windows and macOS Support Microsoft Office 365 Customer Satisfaction | Help Desk Support Troubleshooting Technical Support |
CompTIA A+
Information Technology Infrastructure Library (ITILv4)
C-Tech Certified
Google Technical Support Fundamentals
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