Motivated professional offering consistency in improving and learning. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Skills
Friendly, Positive Attitude
Training & Development
Critical Thinking
Fluent in Spanish
Problem Resolution
People Skills
Organizational Skills
Customer Service
Relationship Building
Basic Math
Reliable & Trustworthy
Planning & Organizing
Team Building
aware of surroundings
Coachable
Attention to detail
Attentive
Outgoing
Great communication skills
Experience
03/2022 to Current
Mail CarrierPrinceton University Staff – Boston, MA,
Delivered mail along prescribed route and retrieved additional mail from relay boxes.
Routed all classes of mail in sequence of delivery along established route.
Observed road rules, weather and road conditions and other factors to maintain safe driving record.
Furnished customers with postal information and provided change of address information and other related postal forms.
Delivered mail to residences and business establishments determined by specific route with on-time delivery of mail.
Delivered various types of mail on routes according to strict timelines.
Cleaned and checked over vehicle after completion of daily deliveries.
Bundled mail in preparation for delivery or transportation to relay boxes.
Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
Collected outgoing mail from homes and businesses to deliver to post office for processing.
Used road maps or GPS to verify routes and designated addresses.
Sorted mail for delivery, arranging mail in delivery sequence.
Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Evaluated and authenticated returns, exchanges and voids.
10/2021 to 05/2022
Assistant Warehouse ManagerFedex – Bloomington, CA,
Increased productivity through cross-training and thorough training of both current employees and new hires.
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Trained staff on material handling processes to reduce shipping times.
Generated warehouse shipping documents, packing lists and invoices.
Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
Maintained records pertaining to inventory, personnel, orders, supplies or machine maintenance.
Completed inventory audits to identify losses and project demand.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Worked closely with customers to understand needs and resolve diverse issues.
Monitored inventories on computer to generate accurate reports.
Conducted monthly, quarterly and yearly inventories of warehouse stock.
03/2017 to 10/2021
Assistant Ericsson – Reston, VA,
Gathered and sorted data for inclusion in reports and files.
Served as contact person and source of information to maintain good communication with clients.
Answered incoming calls and recorded accurate messages.
Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
Executed record filing systems to improve document management and organization.
08/2017 to 02/2018
Games AttendantSix Flags, Inc. – Valencia, CA,
Distributed prizes to customers and encouraged repeat playing to increase game sales.
Handled customer requests and complaints quickly to improve overall service.
Delivered exceptional customer service to guests by explaining game rules and promptly answering questions.
Restocked prizes and updated supply quantities in system, reporting to management on changes.
Maintained assigned area, performing minor equipment repairs and keeping aisles clear for easy access.
Completed training on policies and procedures, health and safety and environmental responsibilities.
Reported equipment failures and games no longer in service to technician.
Performed daily upkeep and cleaning of game room components.
Managed game room floor operations, assisting guests with arcade equipment.
Delivered instructional guidance to guests on game room equipment.
Education and Training
Expected in 05/2018 to to
High School Diploma: Elgin High School - Elgin, IL, GPA:
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