Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Full-Time, Shift Work
Core Qualifications
Experienced with Microsoft Word: creating documents Excel: creating spreadsheets, rosters, graphs, and charts
Professional Experience
Library Technical 1, 07/2013 - 08/2014
Georgia State University Dunwoody, GA, United States
  • Susan Hughes(*) Florida Department of Corrections Library Services, Research and Training Specialist (850) 717-3159
  • Gwen Brock(*) Florida Department of Corrections Regional Training Manager, Region I.
Library Technical Assistant, 10/2008 - Current
Gpm Investments Fort Gibson, OK,
  • Hours per week: 40 As a library technical assistant, I supervise general and law libraries in Northwest Florida Reception Center, a male correctional institution.
  • I interact with customers, co-workers, vendors and the public.
  • I communicate effectively through email, in person, and on the telephone.
  • I maintain knowledge of administrative concepts and practices including time and attendance, and maintaining schedules.
  • I use Microsoft Office Suite to research and create correspondence, documents, and reports.
  • I organize travel to the libraries of other institutions.
  • I assist inmates in obtaining information on court situations, domestic issues and educational resources.
  • To obtain information, I use a variety of methods, including Internet research and corresponding and networking with other reliable information sources.
  • I contacted other institutions to locate transferred inmates to forward them their legal documents in a timely manner.
  • As a librarian, I am familiar with state and federal rules, regulations, policies and procedures.
  • I am also responsible for notifying staff and inmates of changes with rules, regulations and procedures.
  • I acquire information resources for agency staff.
  • I order supplies and keep inventory current for Northwest Florida Reception Center Main Unit and annex libraries.
  • I process materials into collections and assist in circulation, information and reference activities.
  • I respond to a wide range of customer requests for information.
  • I maintain a general knowledge of the subject areas of the library's collection.
  • I search and locate information from a variety of sources and electronic databases.
  • I organize and prioritize work.
  • I process interlibrary loan transactions.
  • I receive and process serials, periodicals and journals on current subscriptions.
  • I teach patrons how to find and use library resources.
  • I use computer skills to help library users research topics.
  • I obtain feedback from patrons to assist the library in improving its services and products.
  • I oversee training of law clerk trainees.
  • I proctor exams for the law clerk trainee program.
  • I assist patrons with disabilities with library materials dealing with Braille and the Talking Books Library.
  • I maintain knowledge of current library issues, trends, technology and practices.
  • I work with senior staff to identify the need for changes in policies and procedures.
  • I train new library technician assistants at libraries at different institutions.
  • I create and update portions of written library procedures.
  • I organize and coordinate work assignments for ten inmate workers.
  • I formulated a Communications class to assist individuals in becoming more effective at speaking and occasionally held poetry and essay writing contests to help individuals learn to express themselves.
  • Supervisor: Norma Kelly ((850) 773-6100).
  • Okay to contact this Supervisor: Yes.
Assistant Manager, 06/2006 - 11/2008
P & C Groceries City, STATE, United States
  • Hours per week: 40 As an assistant manager, supervised and directed the activities of employees.
  • I managed schedules and prepared timesheets for employees.
  • I monitored compliance with company policies and procedures.
  • I maximized sales and profitability by controlling expenses and maintaining stock levels.
  • I suggested new systems, procedures, and organizational changes.
  • I made recommendations to management through presentations and written reports.
  • I used Microsoft Office Suite to research and create correspondence reports, documents and presentations.
  • I conferred with managers to ensure that the changes were working.
  • I communicated effectively with customers, staff, and co-workers, treating everyone with respect.
  • I followed personal common courtesies when dealing with customers and co-workers and ensured excellent customer service.
Education and Training
High School: , Expected in
Cottondale High School - Cottondale, FL
Community Involvement
administrative, Adobe, agency, assistant manager, book, brochures, charts, clerical, Strong communication skills, draw, client, Excellent customer service, data entry, databases, database, dc, designing, e-mail, email, Fast, graphics, graphs, inventory, law, legal, librarian, materials, math, access, Excel, mail, Microsoft Office Suite, Outlook, PowerPoint, Publisher, Microsoft Word, networking, newsletters, Internet research, organizational, PDF, poetry, policies, presentations, speaking, express, Reception, Research, sales, scanning, spreadsheets, Supervisor, team player, technician, telephone, phones, phone, Type, typist, written

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Resume Overview

School Attended

  • Cottondale High School

Job Titles Held:

  • Library Technical 1
  • Library Technical Assistant
  • Assistant Manager


  • High School

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