Entrepreneurial library manager who emphasizes innovation and creativity. Mentor who is a able to transform high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to building a twenty-first century public library. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results.
Project planning and development
Volunteer recruitment and retention
Human resources management
Work flow planning
Collection analysis and development
Staff training and development
to Current Forsyth County Public Library – Kernersville Branch Library
Created the concept of "Point of Need Digital Reference," adopting the iPad as a tool to train patrons to use the library's databases. Kernersville Library's success led to an $11,000 LSTA grant that placed iPads at all FCPL public service desks. I presented the idea at NCLA's Biennial Conference in 2013, in order to encourage other North Carolina libraries to adopt the concept.
Streamlined collections to better market the library's materials and to simplify and improve our patrons' library experience. This involved weeding more than 35,000 volumes during my first year at Kernersville Library.
Built a volunteer team of 30+ individuals who have discrete job assignments and regularly scheduled hours of work.
Improved morale while increasing productivity. This is reflected in the tremendous increase in positive patron comment cards, circulation statistics and website hits.
Advised the Kernersville Friends of the Library.
Wrote and administered three grants totaling $3,500 from the Kernersville Foundation for Kernersville Friends of the Library special projects.
to 02/2011 Forsyth County Public Library – Walkertown Branch Library
Introduced the concept of using PowerPoint on a flat-screen monitor to promote library programs. The idea was eventually adopted by the Central library as well as other library branches.
Effectively gained control of the 60-100 children who stayed at the library after school each week day. The task was accomplished by developing a finely tuned system of "consequences for actions," meted out with love and respect for the children.
Worked to build community through speaking engagements and programming.
Wrote and administered a $500 grant from WXII for a "garden laboratory," which was used for two years as a teaching tool for Walkertown Elementary School students. Also received a $200 grant for a special collection for the homeschool community.
Advised the Walkertown Friends of the Library.
to 09/1998 Forsyth County Public Library – Business and Science Department,
Provided a high level of public service using early (pre-Internet) databases, such as Dialog and BRS, to provide in-depth answers to challenging reference questions.
Chaired the SWAT Collection Development Committee from SWAT's inception to its implementation.
Served on the Winston-Salem Chamber of Commerce's Education Committee, speaking to various groups and agencies about programs and services provided by FCPL.
Continued to develop and maintain the Nonprofit Resource Center.
Attended yearly workshops in nonprofit resource management at the Foundation Center in New York.
Librarian I and II09/1992
to 10/1994 Forsyth County Public Library – Adult Continuing Education,
Wrote and administered a $15,000 LSTA grant to create and develop the Nonprofit Resource Center, a new concept for public libraries in the early 1990s. The project was the direct outcome of my master's thesis entitled, "The Potential Role of Public Libraries in Providing Nonprofit Resource Materials to Local Communities." The NRC continues to thrive, and it is a line-item in FCPL's budget.
Served as the literacy coordinator for Forsyth County, recruiting, training and supervising 30-40 volunteers and their adult students. In addition, I maintained the literacy training collection that was housed in the ACE Department.
Negotiated with the United Way, the YMCA and the Pilot Mountain Baptist Association to create the Forsyth County Literacy Initiative (now the Literacy Initiative of the YMCA), with the idea that Forsyth County deserved an agency dedicated to adult literacy.
Library Clerk II07/1988
to 09/1992 Forsyth County Public Library – Thruway and Southside Library Branches
Provided excellent customer service.
Typed and mailed overdue notices.
Processed new and donated materials.
Library Clerk I10/1987
to 07/1988 Forsyth County Public Library – Film and Video Department,
Circulated and maintained reel-to-reel films, projectors, and VHS tapes.
to 10/1987 Forsyth County Public Library – Art and Music Department,
Typed catalog cards.
Master of Arts: Library and Information Studies1994University of North Carolina, Greensboro-
Bachelor of Arts: Psychology1986Wake Forest University-
Student government representative
Minor in French
North Carolina Public Librarian Certification #10342
Member of the North Carolina Library Association
Member of the American Library Association
Member of the Walkertown Garden Club
Career Development Milestones
Presented "Point of Need Digital Reference" at NCLA's Biennial Conference, 2013
Attended a one-week, intensive grant-writing course taught by David G. Bauer, author of The How-To Grants Manual, and sponsored by the Grantsmanship Center, Washington, DC, 1997
Attended Foundation Center annual workshops for nonprofit resource center managers in New York, 1994-1998
Attended the Snowbird Leadership Institute, sponsored by ALA and NCLA, 1996
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Companies Worked For:
Forsyth County Public Library
University of North Carolina, Greensboro
Wake Forest University
Job Titles Held:
Librarian I and II
Library Clerk II
Library Clerk I
Master of Arts : Library and Information Studies 1994 Bachelor of Arts : Psychology 1986
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