Well-organized Administrative professional bringing excellent multitasking abilities developed over [Number] years of [Industry] experience. Commended for consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training. Proficient in [Software] with expertise in database management.
Maintained accurate records and confidentiality of library book and periodical inventory.
Assisted patrons with library's computers and provided information on logging onto Internet.
Educated patrons on use of reference sources, card catalogs and automated information systems.
Maintained secure environment by monitoring visitors at front desk.
Collected and processed fines on overdue library materials.
Marketed library's many services to visitors and patrons through active communication.
Gained strong understanding of various methods for cataloging books and other materials.
Answered questions from patrons and helped to find desired materials.
Handled check-in and check-out process of library books and materials at circulation desk.
Supported staff with facility maintenance, security, services and daily staff tasks.
Organized circulation desk with over [Number] books and periodicals to be checked out.
Handled receipt processing for book, audio-visual and computer software inventories.
Processed receipt of new book, audio visual and computer software inventory.
Maintained circulation desk for lending of periodicals and books.
Safeguarded library book and periodical inventory.
Organized summer reading program for children between ages of [Number] and [Number].
Office Manager, 06/2019 - Current Resort Lifestyle Communities – South Portland, ME,
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Developed standard operating procedures for all administrative employees.
Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Sourced vendors for special project needs and negotiated contracts.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Compared vendor prices and negotiated for optimal savings.
Maintained computer and physical filing systems.
Designed comprehensive $[Amount] office budget to handle supply, labor and maintenance requirements.
Department Supervisor, 05/2011 - 06/2019 The Tjx Companies, Inc. – Dallas, TX,
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Handled cash register, returns and refunds.
Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Maintained stock of items, cleanliness, organization and provided excellent customer service.
Trained [Number] new employees on overall company and department specific policies and procedures.
Designed and built over [Number] displays per [Timeframe] to generate customer interest in store merchandise.
Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Mentored and supervised [Number]-member city department for population of [Number].
Built and designed large displays weekly to promote specific products.
Submitted reports to senior management to aid in business decision-making and planning.
Managed team of [Number] employees, delegated tasks and held each employee accountable for completing assignments.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Mentored [Number]-member sales team in applying effective sales techniques and delivering top-notch customer service.
Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
Minimized loss [Number]% and increased sales [Number]% in [Year] through [Action] and [Action].
Trained team members in successful strategies to meet operational and sales targets.
Provided sales feedback to management to address concerns in sales reports.
Used weekly financial data to analyze company growth and optimize operational strategies.
Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Education
Bachelor of Arts: Police Science, Expected in 06/2010 - Rowan University - Glassboro, NJ GPA:
Associate of Arts: History, Expected in 12/2007 - Gloucester County College - Deptford NJ, GPA:
High School Diploma: , Expected in 06/1996 - Deptford Township High School - Deptford, NJ GPA:
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