library assistant resume example with 7+ years of experience
Jessica Claire
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- :
Summary
Flexible hard worker ready to learn and contribute to team success.
Skills
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Experience
Library Assistant, 05/2019 to 12/2021
Buncombe County – Woodfin, NC,
Buncombe County – Woodfin, NC,
- Operated networked and standalone PCs, photocopier, fax machine and scanner.
- Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
- Developed strong understanding of cataloging books and other materials through various methods.
- Greeted patrons upon entrance to library and offered assistance with needs or issues.
- Answered patrons' questions and assisted in finding materials requested.
- Facilitated payment of invoices for interlibrary loan charges and fees.
- Enforced current library policies fairly with patrons.
- Worked alongside library staff to shelve books and organize collections.
- Organized circulation of library materials.
- Evaluated returned items for damage, noted problems and collected for repairs.
- Managed lost and found, assisting patrons in finding misplaced items.
- Instructed patrons on how to access library's electronic catalog and internet site.
- Answered questions from patrons in person and via telephone regarding library policies, practices and procedures.
- Collected and recorded fees for library services and fines.
- Returned books to circulation by placing on proper shelves.
Library Assistant II, 10/2018 to 04/2019
City Of Norfolk, Va – Norfolk, VA,
City Of Norfolk, Va – Norfolk, VA,
- Returned books to circulation by placing on proper shelves.
- Answered patrons' questions and assisted in finding materials requested.
- Greeted patrons upon entrance to library and offered assistance with needs or issues.
- Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
- Operated networked and standalone PCs, photocopier, fax machine and scanner.
- Handled daily tasks, facility maintenance and security to support staff members.
- Enforced current library policies fairly with patrons.
- Sorted books, publications and other items according to established procedures.
- Oversaw check-in and check-out process of library books and materials at circulation desk.
- Managed reserve materials by placing items on reserve for library patrons, checking items in and out of library and removing out-of-date items.
- Assisted patrons in regards to library's computer system and gave instructions for logging onto Internet.
- Opened and closed library during specified hours and secured library equipment.
- Promoted library's vast services to visitors through active communication.
- Educated patrons in use of reference sources, card catalogs and automated information systems.
- Processed payments for overdue library materials.
Library Aide, 07/2017 to 04/2018
City Of Peoria – Peoria, AZ,
City Of Peoria – Peoria, AZ,
- Returned books to circulation by placing on proper shelves.
- Answered patrons' questions and assisted in finding materials requested.
- Greeted patrons upon entrance to library and offered assistance with needs or issues.
- Developed strong understanding of cataloging books and other materials through various methods.
- Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
- Operated networked and standalone PCs, photocopier, fax machine and scanner.
- Maintained accurate library records for inventory of periodicals and books.
- Handled daily tasks, facility maintenance and security to support staff members.
- Enforced current library policies fairly with patrons.
- Worked alongside library staff to shelve books and organize collections.
- Assisted with regular and special events such as book groups, coffee clubs and storytime for children.
- Evaluated returned items for damage, noted problems and collected for repairs.
- Fulfilled requests by collecting and organizing internal and loaned materials.
- Developed skills in Microsoft Office and other current computer technologies.
- Managed lost and found, assisting patrons in finding misplaced items.
- Answered questions from patrons in person and via telephone regarding library policies, practices and procedures.
- Scanned outgoing materials, informed customers about special restrictions and bagged items.
- Fielded questions about details such as operations hours, special gatherings and late fees.
- Located and pulled materials for forwarding to other branches and inter-library loans.
- Collected and recorded fees for library services and fines.
Business Co-Owner, 01/2014 to 06/2017
ASI Rockwell - Tutoring Club – City, STATE,
ASI Rockwell - Tutoring Club – City, STATE,
- Kept records for production, inventory, income and expenses.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Developed business and marketing plans and prepared monthly financial reports.
- Mentored newly hired employees to take on responsibilities and tasks with understanding.
- Trained teams on specific operations, applicable procedures and techniques for each job site.
- Recruited and trained staff members to perform daily business functions.
- Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
- Trained, managed and motivated employees to promote professional skill development.
- Motivated employees to share ideas and feedback.
- Recruited and hired individuals demonstrating passion, dedication and added value to team.
- Represented integrity and professionalism in business, serving as mentor and role model to staff.
- Directed all day-to-day operations of facility to provide safe and enjoyable guest experience.
- Identified client business and operational needs and introduced services to provide solutions.
- Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
- Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
- Implemented effective customer service surveys to encourage feedback.
- Managed scheduling for employees to optimize productivity.
- Managed daily operations, client relations and IT.
- Generated daily operational and sales reports for corrective action or continuous improvement.
- Engaged professionally with customers to build rapport and nurture relationships.
- Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
- Supported community outreach initiatives by partnering with local organizations.
- Empowered staff members to contribute to continuous improvement, quality and growth of company.
Education and Training
MBA: Business Administration, Expected in 04/2008 University of Phoenix - Tempe, AZ
Certifications
- Certified Passport Agent, Flagler County - 2021
- Administrative Assistant Fundamentals, Daytona State College - 2021
- Accounting Fundamentals, Daytona State College, 2021
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Resume Overview
School Attended
- University of Phoenix
Job Titles Held:
- Library Assistant
- Library Assistant II
- Library Aide
- Business Co-Owner
Degrees
- MBA
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