LiveCareer-Resume

library assistant resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Organized team member with administrative, customer service. Supports smooth department operations by accurately managing records and physical resources. Advanced user of database, software and digital catalog software.

Skills
  • Staff training, development and supervision
  • Proficient in Microsoft Office
  • Proficient in Microsoft Teams and OneDrive
  • Data management
  • Planning & organizing
  • Reliable & trustworthy
  • Friendly, positive attitude
  • Problem resolution
  • Processes and procedures
  • Effective project completion
  • Literary knowledge
Education and Training
Westminster Choir College, Rider University Princeton, New Jersey Expected in 06/2019 Master of Music : Vocal Pedagogy and Performance - GPA :
Piedmont College Demorest, GA Expected in 07/2015 Bachelor of Art : Music and English - GPA :
Related Experience
Falcon School District 49 - Library Assistant
Peyton, CO, 01/2020 - Current
  • Provides complex support to the day-to-day operations of library services to provide guidance in the use of library information resources, operations, and policies; acquires, prepares, and preserves library information resources for use.
  • Works independently and is responsible for specialized service areas and operations. Independently troubleshoots and resolves complex problems for various resources and services. Provides complex library services support in absence of a supervisory authority.
  • Interprets policies and procedures to answer non-routine questions and resolve issues.
  • Assists and educates both face-to-face and remote patrons in the use of technologies and tools to create, seek, use, and manage information.
  • Conducts searches to locate relevant materials and answer questions as needed.
  • Utilizes designated library systems, tools, standards, and practices to locate, retrieve, and organize; describes, edits, preserves, and reformats a variety of library information resources. Utilizes library software and systems to retrieve, enter, and report on data using a wide variety of applications.
  • Performs basic copy cataloging functions as needed.
  • Creates invoices and resolves any purchasing discrepancies.
  • Trains and guides student employees. Manages student employees (team of 9-14).
  • Contributes to the development of policies and procedures. Participates in committee work within the library and the university.
  • Generates and analyzes reports of library programs, operations, and service outcomes.
  • Recommends, communicates, and oversees operating policies and procedures relevant to assigned area(s).
Urbanleaf - Customer Service Associate
Seaside, CA, 09/2019 - 12/2019
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Educated customers on special pricing opportunities and company offerings.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
Arlington County, Va - Library Associate
Arlington, VA, 07/2017 - 06/2019
  • Located desired materials in local, regional and other accessible collections.
  • Instructed patrons on how to use reference sources, library catalogs, and digital resources.
  • Established and maintains a high customer service performance standard.
  • Managed the library collection by keeping the collection inventory properly organized.
  • Performed the full range circulation desk duties including issuing library cards, checking collection materials in and out and collecting fines.
  • Prepared sheet music and media (CDs, DVDs, etc.) for public use, including processing and labeling materials correctly and changing catalogue information to reflect new media.
  • Managed, supervised and trained student workers.
Arlington County, Va - Library Associate
Arlington, VA, 10/2016 - 08/2017
  • Located desired materials in local, regional and other accessible collections.
  • Advised customers about library materials, how to effectively use the library and oversees their appropriate use of library facilities.
  • Established and maintained a high customer service performance standard.
  • Managed the library collection by cataloging books and other materials on all library systems, culling outdated, unused and damaged items from the collection, and kept the collection inventory properly organized.
  • Performed the full range circulation desk duties including issuing library cards, checking collection materials in and out and collecting fines.
  • Registered new patrons and issues borrower identification cards that permit patrons to borrow books and other materials.
  • Updated patron account information and educated patrons on new library policies.

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Resume Overview

School Attended

  • Westminster Choir College, Rider University
  • Piedmont College

Job Titles Held:

  • Library Assistant
  • Customer Service Associate
  • Library Associate
  • Library Associate

Degrees

  • Master of Music
  • Bachelor of Art

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