Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Literary Knowledge
  • Skilled Researcher
  • Cleaning Tasks
  • Telephone Etiquette
  • Sorting and Processing Donations
  • Processes and Procedures
  • Cataloging of Materials
  • Microsoft Office
  • Data Entry
  • Word Processing
10/2020 to Current Library Assistant City Of Las Cruces | Las Cruces, NM,
  • Returned books to circulation by placing on proper shelves.
  • Answered patrons' questions and assisted in finding materials requested.
  • Greeted patrons upon entrance to library and offered assistance with needs or issues.
  • Developed strong understanding of cataloging books and other materials through various methods.
  • Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
  • Operated networked and standalone PCs, photocopier, fax machine and scanner.
  • Maintained accurate library records for inventory of periodicals and books.
  • Handled daily tasks, facility maintenance and security to support staff members.
  • Designed fliers and posted throughout library to inform visitors and patrons of upcoming events, meetings and special programs.
  • Verified titles requested from other libraries in bibliographic database.
  • Verified and documented inter-library loans in computer system.
  • Facilitated payment of invoices for interlibrary loan charges and fees.
  • Checked circulation desk regularly to keep appropriate numbers of books and periodicals available to patrons.
  • Enforced current library policies fairly with patrons.
  • Organized circulation of library materials.
  • Assisted with regular and special events such as book groups, coffee clubs and storytime for children.
  • Evaluated returned items for damage, noted problems and collected for repairs.
  • Utilized software program to scan books in and out and run overdue reports.
  • Managed lost and found, assisting patrons in finding misplaced items.
  • Scanned outgoing materials, informed customers about special restrictions and bagged items.
  • Delivered materials to patrons unable to come to library.
  • Collected and recorded fees for library services and fines.
07/2014 to 04/2019 Dental Assistant Rochester General Health System | Geneseo, NY,
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Laid out dental instruments and equipment before procedures.
  • Educated patients on treatment procedures and post-procedure home care.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
  • Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
  • Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
  • Managed use, cleaning, sterilization and storage of instruments according to American Dental Association standards.
  • Gathered medical information, dental health history and vitals from patients.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Created bitewing, panoramic and periapical X-ray images for dentist to review.
  • Protected patients by sterilizing instruments and equipment between every consultation.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Supported dentist chairside with root canal and extraction procedures.
  • Instructed patients on postoperative care to protect dental work and promote healing.
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
  • Assisted dentist with completing procedures.
  • Supported dentist with completing minimally invasive and advanced surgical procedures.
03/2013 to 11/2013 Loan Officer Assistant Np Inc | FL, State,
  • Analyzed loan files and reviewed client income, assets and credit to verify compliance to specific underwriting criteria and input new loans into designated software.
  • Performed administrative tasks such as creating status reports on loans in progress, photocopying loan documents, printing daily mortgage rate sheets and answering phones.
  • Maintained up-to-date knowledge and compliance with internal policies and procedures and verified adherence to state and federal laws, rules and regulations affecting loan institutions.
  • Set and confirmed appointments with clients, realtors and business partners and initiated marketing contact with new leads and realtors.
  • Generated estimates clients requested, sent pre-approval letters to agents and confirmed receipt of verification of employment documentation.
  • Examined and verified information in loan application and closing documents.
  • Organized, filed and maintained customer, department and regulatory loan records.
  • Scanned and uploaded loan and related documents into system.
01/2012 to 01/2013 Front Desk Clerk Pch Hotels And Resorts | Point Clear, AL,
  • Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
  • Maintained clean and presentable reception area to maintain professional business reputation.
  • Processed payments, issued bills and kept drawers accurate to meet financial targets.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
  • Investigated and independently resolved customer complaints to boost satisfaction.
  • Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
Education and Training
Expected in 12/2014 Dental Assistant Certification | Dental Assisting Kaplan College - Lubbock, Lubbock, TX, GPA:
Expected in 05/2012 High School Diploma | Lamesa High School, Lamesa, TX GPA:
Expected in | Howard College, Big Spring, TX GPA:

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Resume Overview

School Attended

  • Kaplan College - Lubbock
  • Lamesa High School
  • Howard College

Job Titles Held:

  • Library Assistant
  • Dental Assistant
  • Loan Officer Assistant
  • Front Desk Clerk


  • Dental Assistant Certification
  • High School Diploma
  • Some College (No Degree)

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