, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Literary Knowledge
Skilled Researcher
Cleaning Tasks
Telephone Etiquette
Sorting and Processing Donations
Processes and Procedures
Cataloging of Materials
Microsoft Office
Data Entry
Word Processing
Experience
10/2020 to CurrentLibrary AssistantCity Of Las Cruces | Las Cruces, NM,
Returned books to circulation by placing on proper shelves.
Answered patrons' questions and assisted in finding materials requested.
Greeted patrons upon entrance to library and offered assistance with needs or issues.
Developed strong understanding of cataloging books and other materials through various methods.
Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
Operated networked and standalone PCs, photocopier, fax machine and scanner.
Maintained accurate library records for inventory of periodicals and books.
Handled daily tasks, facility maintenance and security to support staff members.
Designed fliers and posted throughout library to inform visitors and patrons of upcoming events, meetings and special programs.
Verified titles requested from other libraries in bibliographic database.
Verified and documented inter-library loans in computer system.
Facilitated payment of invoices for interlibrary loan charges and fees.
Checked circulation desk regularly to keep appropriate numbers of books and periodicals available to patrons.
Enforced current library policies fairly with patrons.
Organized circulation of library materials.
Assisted with regular and special events such as book groups, coffee clubs and storytime for children.
Evaluated returned items for damage, noted problems and collected for repairs.
Utilized software program to scan books in and out and run overdue reports.
Managed lost and found, assisting patrons in finding misplaced items.
Scanned outgoing materials, informed customers about special restrictions and bagged items.
Delivered materials to patrons unable to come to library.
Collected and recorded fees for library services and fines.
07/2014 to 04/2019Dental AssistantRochester General Health System | Geneseo, NY,
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Laid out dental instruments and equipment before procedures.
Educated patients on treatment procedures and post-procedure home care.
Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
Built loyal patient following and retained return patients by providing empathetic and caring service.
Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
Managed use, cleaning, sterilization and storage of instruments according to American Dental Association standards.
Gathered medical information, dental health history and vitals from patients.
Scheduled cleanings and dental appointments for patients using appointment software.
Created bitewing, panoramic and periapical X-ray images for dentist to review.
Protected patients by sterilizing instruments and equipment between every consultation.
Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
Maintained master calendar and scheduled new appointments based on provider availability.
Supported dentist chairside with root canal and extraction procedures.
Instructed patients on postoperative care to protect dental work and promote healing.
Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
Assisted dentist with completing procedures.
Supported dentist with completing minimally invasive and advanced surgical procedures.
03/2013 to 11/2013Loan Officer AssistantNp Inc | FL, State,
Analyzed loan files and reviewed client income, assets and credit to verify compliance to specific underwriting criteria and input new loans into designated software.
Performed administrative tasks such as creating status reports on loans in progress, photocopying loan documents, printing daily mortgage rate sheets and answering phones.
Maintained up-to-date knowledge and compliance with internal policies and procedures and verified adherence to state and federal laws, rules and regulations affecting loan institutions.
Set and confirmed appointments with clients, realtors and business partners and initiated marketing contact with new leads and realtors.
Generated estimates clients requested, sent pre-approval letters to agents and confirmed receipt of verification of employment documentation.
Examined and verified information in loan application and closing documents.
Organized, filed and maintained customer, department and regulatory loan records.
Scanned and uploaded loan and related documents into system.
01/2012 to 01/2013Front Desk ClerkPch Hotels And Resorts | Point Clear, AL,
Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
Maintained clean and presentable reception area to maintain professional business reputation.
Processed payments, issued bills and kept drawers accurate to meet financial targets.
Handled payment processing and provided customers with receipts and proper bills and change.
Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Managed customer complaints and rectified issues to complete satisfaction.
Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
Investigated and independently resolved customer complaints to boost satisfaction.
Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
Education and Training
Expected in 12/2014Dental Assistant Certification | Dental AssistingKaplan College - Lubbock, Lubbock, TX, GPA:
Expected in 05/2012High School Diploma | Lamesa High School, Lamesa, TXGPA:
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