Library Assistant Resume Example

Public & Research Services

(979)845-3731

http://library.tamu.edu/ 

Supervisor: Rameka Barnes, Manager of Public & Research Processing Services

rbarnes@library.tamu.edu

(979) 862-2479

• Oversaw support library desk operations which included circulating library materials, answering patron questions, processing recall requests, helping to develop staff and student employee training, processing items for patron pickup, working with our other libraries for troubleshooting and consistency, staff and student scheduling, coordinating off site book-drop collection and management, searching for missing library materials, and providing a positive exchange with patrons to insure excellent service
• Oversaw the staffing three service points as the Circulation Supervisor (Reserves & Periodicals desk, Evans Library Annex desk, and the main Evans Circulation Desk.) Everything I did as a Library Specialist, I came to oversee, supervise, and develop
• Directly supervised two Library Specialists, one Library Associate and eleven Student Employees in supporting desk services, which included hiring, scheduling, training, development and evaluations
• Supervised three departmental email accounts, which included the main circulation accounts
• Performed operations relating to quality control of Voyager circulation records, transactions, help test and manage Voyager system upgrades, and address patron record problems
• Provided complex customer service interactions, which included the negotiation of fines, interacting constantly with a diverse population of students, faculty, and other users
• Served on several unit and library work groups: our departmental Management Team, Workflow Operations, LibCat Re-design Group, our area IT and Web Development
• Continually developed many new work-flow procedures for maximizing effectiveness, including training materials, workshops, and one-on-one training sessions for staff
• Worked to keep procedural manuals updated and consistent throughout the department
• Assisted with patron billing
• Assisted patrons by looking up materials in Libcat or Voyager, showed patrons how to access and fill out our forms online, and trained patrons in using and digitizing microform items

• Trained, supervised and assisted student employees and other evening and weekend supervisors in the Access Services service point areas
• Opened and closed these service areas on evenings and weekends
• As a regular daytime student and desk supervisor, my duties included monitoring the work-flow in our library Annex service point, helping process materials available for patron usage, and assisting patrons at the check-out desk
• For two years I scheduled 55 student workers for three service points and various activities with each student's schedule changing by the semester

• Simplified client's lives by helping them to sort, reduce, organize and manage the clutter and paperwork they had accumulated in their homes
• Ran errands and did some light cleaning for my clients
• Managed my business with advertising, professional organization membership (National Organization of Professional Organizers,) bookkeeping and tax preparation, and creating my own forms for business as well as occasionally hiring additional people for short-term projects
• Developed and taught a 5-week (once a week) workshop on personal organizing practices

(979) 764-8955

http://www.barnesandnoble.com/ 

Supervisor: Donna Clup-Hixon, Store Manager

Bookseller Duties

• Worked the cash register, shelved and maintained book selections, and help customers find or order books

Store Receiving Manager Duties

• Supervised several employees to assist my daily operations
• Created weekly statistical and inventory reports
• Helped resolve customer complaints
• Created an innovative new system in processing books returns
• Had charge of the yearly inventory that involved coordinating a team of “lead” (section supervisors) and an inventory management business in an overnight venture to physically count and mark every item in the store

http://cushing.tamu.edu/ 

(979)845-1951

Supervisor: Melissa Zajieck, Library Associate II

m-zajicek@library.tamu.edu

(979) 845-1951

• Organized all aspects of Cushing's book and collection stacks
• Created and maintained an accurate database of locations of all collections
• Directly supervised student worker employees in various projects that include collection preservation, maintenance, room arrangements, and moving large collections
• Was responsible for materials in fourteen different rooms in three different buildings, including two off-site locations
• Regularly trained additional employees in areas of my expertise upon the supervisor's request
• Created different forms for keeping track of Cushing's inventory and statistics as needed
• Arranged a system for accession of collections to keep track of inventory coming into Cushing's possession
• Supervised the university's movers in moving many boxes of materials between Cushing's off-site storage locations
• Coordinated and created exhibits in three exhibit areas - most notably I curated an exhibit of Thomas Nast prints from Harper's Weekly magazine, and was interviewed concerning this exhibit on KBTX TV, our local news channel
• Was a reference assistant in the Kelsey Reading Room research area of Cushing library
• Arranged and created container lists for numerous collections in Cushing's possession, enabling research opportunities for patrons
• Opened and closed Cushing's physical building, including being the supervisor of the building on occasional Saturdays, and during the majority of Cushing's evening hours
• Charge of Cushing's entire art inventory, including creating finding aids, housing and moving materials, and ensuring all documentation was in order when lending to other museum and library facilities
• Served on work-related committees including the Classified Staff Advisory Council and the Work Environment Committee
• Was a member of the Library Staff Association, Society of American Archivists, and volunteered on the Story-time Outreach Committee (reading to international student children through the libraries.)