Lead Back Office Medical Assistant Resume Example Mesa Pediatrics Professional Association

LEAD BACK OFFICE MEDICAL ASSISTANT

Professional Summary

Conscientious healthcare professional offering over 30 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Empathic, effective and motivated medical assistant able to combine clinical experience with compassion to meet challenges facing today's healthcare organizations. Looking to join medical team dedicated upholding highest standards of patient care.

Skills

EMR / EHR
Simple dressings
CPR/First Aid Certified
Patient scheduling
Infection control and aseptic procedures
EMR charting
Closing techniques
Organized
Patient evaluation

Team management
Diagnostic testing
Proecdures implementation
Disease prevention
Patient Education
Medication dispensing and immunizations
Vital signs monitoring
Staff leadership and direction
Treatment room setup

Work History

Lead back office medical assistant, 01/2012 to Current
Mesa Pediatrics Professional Association – Gilbert, AZ

Kept facility stocked with necessary supplies, equipment and instruments
Performed routine tests such as urine dip stick, vision and hearing tests
Completed and submitted clinical documentation in accordance with agency guidelines
Educated patients about medications, procedures and physician's instructions
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families
Assisted with technical treatments and entered information in patient records and charts
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests
Assisted patients in preparation for examinations, assessing and recording vital signs
Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations
Conducted patient interviews to gather health history, vital signs and information about current medical issues
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process

Back Office Medical Assistant, 04/2008 to 12/2011
North Country HealthCare – Flagstaff, AZ

Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations
Assisted with technical treatments and entered information in patient records and charts
Recorded vital signs and medical history for every patients each 10minutes
Completed and submitted clinical documentation in accordance with agency guidelines
Educated patients about medications, procedures and physician's instructions
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies
Conducted patient interviews to gather health history, vital signs and information about current medical issues
Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses
Kept facility stocked with necessary supplies, equipment and instruments
Contacted pharmacies to submit and refill patients' prescriptions
Assisted patients in preparation for examinations, assessing and recording vital signs
Scheduled appointments for patients via phone and in person
Performed routine tests such as urine dip stick, vision and hearing tests
Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures
Positioned patients for optimal comfort before procedures
Cleaned, restocked and prepared exam rooms and medical equipment
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families

Back Office Medical Assistant, 08/1998 to 09/2007
Mesa Pediatrics Professional Association – Gilbert, AZ

Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
Prepared and administered medications to alleviate patient symptoms
Obtained client medical history, including medication information, symptoms and allergies
Oriented and trained new staff on proper procedures and policies
Maintained detailed records of test results by entering data and patient information into computer
Collected and documented patient medical information such as blood pressure and weight
Collected all pertinent data and calculations to aid physician in interpreting results
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
Assisted with routine checks and diagnostic testing by collecting and processing specimens
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
Directed patients to exam rooms, fielded questions and prepared for physician examinations
Updated inventory, expiration and vaccine logs to maintain current tracking documentation
Sanitized, restocked and organized exam rooms and medical equipment
Monitored CLIA waived test accuracy using quality controls

Education

High School Diploma: 05/1976
Mesa High School - Mesa, AZ

Certificate of completion: Medical Assistant, 08/1980
Apollo College - Mesa, Az

Resume Overview

Companies Worked For:

Mesa Pediatrics Professional Association
North Country HealthCare

School Attended

Mesa High School
Apollo College

Job Titles Held:

Lead back office medical assistant
Back Office Medical Assistant

Degrees

High School Diploma : 05/1976
Certificate of completion : Medical Assistant , 08/1980

Lead back office medical assistant Resume Example

Resume Score: 80%

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