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Lead back office medical assistant Resume Example

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LEAD BACK OFFICE MEDICAL ASSISTANT
Professional Summary

Conscientious healthcare professional offering over 30 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Empathic, effective and motivated medical assistant able to combine clinical experience with compassion to meet challenges facing today's healthcare organizations. Looking to join medical team dedicated upholding highest standards of patient care.

Skills
  • EMR / EHR
  • Simple dressings
  • CPR/First Aid Certified
  • Patient scheduling
  • Infection control and aseptic procedures
  • EMR charting
  • Closing techniques
  • Organized
  • Patient evaluation
  • Team management
  • Diagnostic testing
  • Proecdures implementation
  • Disease prevention
  • Patient Education
  • Medication dispensing and immunizations
  • Vital signs monitoring
  • Staff leadership and direction
  • Treatment room setup
Work History
Lead back office medical assistant, 01/2012 to Current
Tri-City Medical Center – Oceanside , CA
  • Kept facility stocked with necessary supplies, equipment and instruments
  • Performed routine tests such as urine dip stick, vision and hearing tests
  • Completed and submitted clinical documentation in accordance with agency guidelines
  • Educated patients about medications, procedures and physician's instructions
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families
  • Assisted with technical treatments and entered information in patient records and charts
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests
  • Assisted patients in preparation for examinations, assessing and recording vital signs
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
Back Office Medical Assistant, 04/2008 to 12/2011
Tri-City Medical Center – Oceanside , CA
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations
  • Assisted with technical treatments and entered information in patient records and charts
  • Recorded vital signs and medical history for every patients each 10minutes
  • Completed and submitted clinical documentation in accordance with agency guidelines
  • Educated patients about medications, procedures and physician's instructions
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses
  • Kept facility stocked with necessary supplies, equipment and instruments
  • Contacted pharmacies to submit and refill patients' prescriptions
  • Assisted patients in preparation for examinations, assessing and recording vital signs
  • Scheduled appointments for patients via phone and in person
  • Performed routine tests such as urine dip stick, vision and hearing tests
  • Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures
  • Positioned patients for optimal comfort before procedures
  • Cleaned, restocked and prepared exam rooms and medical equipment
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families
Back Office Medical Assistant, 08/1998 to 09/2007
Mesa Pediatrics Professional Association – City , STATE
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
  • Prepared and administered medications to alleviate patient symptoms
  • Obtained client medical history, including medication information, symptoms and allergies
  • Oriented and trained new staff on proper procedures and policies
  • Maintained detailed records of test results by entering data and patient information into computer
  • Collected and documented patient medical information such as blood pressure and weight
  • Collected all pertinent data and calculations to aid physician in interpreting results
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation
  • Sanitized, restocked and organized exam rooms and medical equipment
  • Monitored CLIA waived test accuracy using quality controls
Education
High School Diploma: 05/1976
Mesa High School - City, State
Certificate of completion: Medical Assistant, 08/1980
Apollo College - City
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Resume Overview

School Attended

  • Mesa High School
  • Apollo College

Job Titles Held:

  • Lead back office medical assistant
  • Back Office Medical Assistant

Degrees

  • High School Diploma : 05/1976
    Certificate of completion : Medical Assistant , 08/1980

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