intake triage assessment specialist resume example with 15+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
The University of Tennessee Knoxville, TN Expected in Summer 2009 Bachelor of Arts : Psychology - GPA :
Work History
Geo Group Inc. - Intake Triage Assessment Specialist
, , 07/2009 - Current
  • First line of response for all intake calls from potential consumers Utilizes questioning skills and knowledge of mental illness symptoms to determine if a potential consumer is eligible for services Makes use of experience and professional opinion to provide referrals to the appropriate agency Completes face to face and over the phone triages and schedules intake appointments Performs Crisis Assessments, SN Assessments and CSU hospital discharges Acts as community liaison for referring children's hospitals as well as DCS.
  • Connected clients with community service and resource agencies.
Lonza Group Ag - Program Counselor
, , 09/2007 - 06/2009
  • Responsible for patient care and safety by educating & facilitating daily therapeutic activities.
  • Participated in the development of an aftercare plan for patient discharge.
  • Obtained CPR, First Aid & TCI training.
Emplicity - Shift Leader
Irvine, CA, 06/2006 - 08/2007
  • Responsible for all operations of opening and closing store; managed 15 employees, ensured cleanliness of store and made deposits.
  • Raised sales by 15% and was awarded top sales person.
University Of Tennessee Telemarketing - Telemarketer
, , 01/2006 - 05/2006
  • Telemarketer for fundraising.
  • Solicited Alumni for donations to UT Knoxville, Chattanooga, Memphis, and Martin to raise money for scholarship and school funding.
Greenleaf Nursery - Plant Merchandiser
, , 01/2005 - 11/2005
  • Stocked nursery inventory for 7 Home Depot Stores across Middle and East TN.
  • Increased sales by designing nursery layout specific to each store to gain consumer awareness.
  • Awarded "Top Team in the Nation" for sales increase in 2005.

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Resume Overview

School Attended

  • The University of Tennessee

Job Titles Held:

  • Intake Triage Assessment Specialist
  • Program Counselor
  • Shift Leader
  • Telemarketer
  • Plant Merchandiser


  • Bachelor of Arts

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