intake coordinator resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Experienced Certified Medical Assistant with an BA and over 20 years of experience in the medical field seeking to use my extensive clinical experience and education to be beneficial to your company.
  • Accomplished leader
  • Management information systems
  • Strategic planning and development
  • Human resource management
  • CMS billing training
  • HIPPA compliance and regulations
  • Healthcare finance
  • First-Aid and CPR/AED/FBAO certifications

Professional Experience
Intake Coordinator, 09/2016 - Current
Amerihealth Caritas Health Plan Salisbury, NC,
  • Acts as a liaison between private, HMO and federally funded insurance companies.
  • Initiate referral process as outlined in department specific procedures.
  • Collect data from clinical records and field staff for treatment plans and services.
  • Coordinate home hospice services providing resource information and options.
  • Triage incoming calls related to patients, families, physicians and staff.
  • Accept information for patient referrals for agency services from medical office staff, physicians, hospital discharge planners and private individuals.
  • Work with corporate office to keep agency in compliance with all regulatory, licensing and accreditation requirements.
  • Monitor census and tracking of admissions, discharges and certifications for all patients, including providing information for treatment plans to staff providing services.

Certified Medical Assistant/Team Lead, 02/2005 - 06/2016
OrthoWilmington City, STATE,
  • Lead a team of medical professionals in day to day operations of a busy multi-physician practice.
  • Preceptor to new employees on company policies and federal guidelines.
  • Established and maintained systems that safely met practice needs.
  • Designed, evaluated and implemented new policies and programs that improved function and efficiency of the practice.
  • Obtained insurance verification for testing and certification for surgical patients.
  • Reported deficiencies and defects in medical equipment and procedures ensuring safe operation of equipment.
  • Accountable for ordering and management of medical supplies for efficient daily operation.
  • Triage patients and calls for over 15 providers to ensure timely and accurate treatment.

Bachelor of Science: Allied Health Management, Expected in 2015
Miller-Motte College - Wilmington, NC
Status - Healthcare Organization and Administration, Planning and Evaluation, Healthcare Finance, Human Resources Management, Healthcare Law and Legislation, Managed Care and Insurance, Health Education, Management Information Systems, Principles of Public Policy and Administration, Accounting Principles
Associate of Applied Science: Medical Assisting, Expected in 1998
Miller-Motte College - Wilmington, NC
Status -

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Resume Overview

School Attended

  • Miller-Motte College
  • Miller-Motte College

Job Titles Held:

  • Intake Coordinator
  • Certified Medical Assistant/Team Lead


  • Bachelor of Science
  • Associate of Applied Science

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