(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Well-organized Intake Coordinator/ Medical Assistant with demonstrated knowledge of healthcare procedures and administrative operations in environments. Experienced with insurance forms, charts and other business correspondence. Keep medical office operations smooth and efficient by organizing files, scheduling appointments and assisting patients. Background includes working in settings to handle all provider and patient needs. Good interpersonal and communication skills.

  • Inventory Management
  • Charting and clinical documentation
  • Patient scheduling
  • First Aid/CPR
  • Communications
  • Insurance Billing
  • Eligibility Verification
  • Administrative support
  • Organization
  • Customer Service
Education and Training
Kaplan College El Paso, TX, Expected in 12/2005 Medical Assistant : - GPA :
Elite Choice Phlebotomy Training Center El Paso, TX, Expected in 01/2014 Phlebotomy : - GPA :
Socorro High School El Paso, TX Expected in 05/2004 : - GPA :
Amerihealth Caritas Health Plan - Intake Coordinator
Scranton, PA, 02/2019 - Current
  • Prepared and sent financial statements to support bookkeeping functions.
  • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
  • Maximized office efficiency by answering more than [Number] incoming calls per day to provide office information and transfer calls to desired personal.
  • Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
  • Interviewed patients to collect medical information and insurance details.
  • Addressed, documented, and responded to incoming and outgoing calls and correspondence.
  • Updated patient financial information to ensure accuracy.
  • Managed front office activities, including customer service, patient appointment management, billing and collections, and office administration.
  • Created and maintained accurate and confidential patient files.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Organized and positioned product cases in produce warehouse and walk-in cooler.
  • Cleaned and maintained warehouse to comply with Occupational Safety and Health Administration (OSHA) and state safety and health standards.
  • Recorded accurate unit quantities and entered data into inventory database to facilitate records maintenance.
  • Inspected and moved products to designated areas in warehouse.
  • Unloaded freight using pallet jacks to transport heavy items to locations in warehouse.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Contributed ideas on ways to improve or optimize warehousing procedures.
  • Positioned products between receiving, storage and shipping areas to efficiently transfer items with minimum wasted effort.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
Millennium Physician Group - Medical Assistant
Tampa, FL, 01/2014 - 11/2018
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Used NextGen and Athena software to process patient payments and update accounts.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Assessed, documented and monitored vital signs for more than 40 patients per day.
  • Handled surgical table equipment, positioned patients and applied plaster casts and dressings.
  • Used hand tools and other equipment with extreme precision and efficiency while maintaining safety standards to create exceptional prosthetic devices and artificial limbs.
  • Gathered current medical information and reviewed histories to gather details for surgeons.
  • Checked patient insurance and collected pre-authorizations from providers.
  • Managed physician calendar, including scheduling patient appointments and procedures.
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
Millennium Physician Group - Medical Assistant
Naples, FL, -
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
  • Assisted physicians by preparing patients for procedures, including pap smears, Doppler
  • Scheduled appointments for patients via phone and in person.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Sterilized medical equipment after each procedure.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.

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School Attended

  • Kaplan College
  • Elite Choice Phlebotomy Training Center
  • Socorro High School

Job Titles Held:

  • Intake Coordinator
  • Medical Assistant
  • Medical Assistant


  • Medical Assistant
  • Phlebotomy

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