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Solutions-oriented Counselor with success in helping students achieve educational goals and personal well-being. Talented in meeting counseling program objectives by providing preventive education, advocacy, mediation and counseling to students. Sensitive to socioeconomic and cultural differences of students.
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Christiana Care Health System – Smyrna, DE,
- Supported office staff and operational requirements with administrative tasks.
- Enhanced office productivity by handling high volume of callers per day.
- Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
- Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
- Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
- Determined eligibility for counseling and referral for over 50+ clients daily.
- Entered referrals into appropriate system based on type of referral obtained.
- Completed intake assessment forms and filed clients' charts.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Organized paperwork such as charts and reports for office and patient needs.
Mckinley Children's Center – Riverside, CA,
- Supervised and implemented development of clinical documentation of client sessions.
- Researched, developed, and implemented use of therapeutic programs including the Summer Therapeutic Enrichment Program (STEP), and the intensive outpatient Adolescent Substance Abuse Program
- Lead and directed team of 25+ clinical personnel and support staff.
- Developed, implemented, revised and evaluated policies and procedure, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures,
- Documented client progress in confidential files.
- Performed client assessments and developed treatment plans.
- Devised and enhanced treatment strategies to promote continued progress.
- Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
State Of Georgia – Cleveland, GA,
- Delivered supportive and knowledgeable academic and personal counseling to a diverse population of over 30,000 students college-wide.
- Responsible for directly overseeing and coordinating counseling program services for over 5,000 students at GSU-Perimeter College, Clarkston campus.
- Collaborated with staff, faculty, and administrators to expand campus-wide awareness of counseling services and referral process.
- Conducted individual and group counseling sessions.
- Provided prevention programs to students and faculty.
- Conducted seminars, workshops, and educational presentations for personal, professional, and academic enrichment opportunities for students and staff.
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression
- Maintained accurate confidential files to meet state and federal guidelines.
SELF-EMPLOYED PRIVATE PRACTICE – City, STATE,
• Counseled diverse populations of individuals and families struggling with emotional difficulties, crisis, substance use, mental health, and other co-occurring issues.
• Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
• Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
• Provided therapeutic activities to children in in-patient hospital setting to support emotional expression and build connection.
• Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
• Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
• Managed private practice of 20+ clients per week.
• Kept abreast of new and developing information in mental health field by attending professional conferences and workshops.
University of West Georgia - Carrollton, GA
University of West Georgia - Carrollton, GA
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School Attended
- University of West Georgia
- University of West Georgia
Job Titles Held:
- Intake Coordinator
- Clinical Supervisor
- Program Counselor
- LICENSED PROFESSIONAL MENTAL HEALTH COUNSELOR
Degrees
- Bachelor of Arts
- Master of Arts
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