Enthusiastic, friendly, and eager to contribute team success through hard work, attention to detail and excellent organizational skills. Clear understanding of client care and person-centered care. Motivated to learn, grow and excel in a company.
Skills
HIPAA Compliance
Critical thinking skills
Compassionate communication
Crisis Intervention
Leadership
Attention to Detail
Multitasking Abilities
Problem-Solving
Organization and Time Management
Education
Lake Forest High SchoolLake Forest, IL, Expected in 06/2013 – –High School Diploma: - GPA:
Certifications
First Aid/CPR Certified
Work History
Amerihealth Caritas Health Plan - Intake Coordinator Toledo, OH, 04/2021 - Current
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Collected, verified, recorded and processed client demographics, insurance payments and referral information.
Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
Documented patient medical information, case histories and insurance details to facilitate smooth intake processing.
Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
Completed intake assessment forms and filed clients' charts.
Fox Corporation - Technician Milwaukee, WI, 11/2020 - Current
Determined specific needs and provided most appropriate level of services for patient well-being.
Ran errands for patients, did shopping, and picked up other necessities.
Facilitated group therapy in a residential treatment setting.
Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
Coordinated referrals for addiction services based on individual client needs and preferences.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Worked flexible hours; night, weekend, and holiday shifts.
Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
Demonstrated respect, friendliness and willingness to help wherever needed.
Proved successful working within tight deadlines and fast-paced atmosphere.
Nuvance Health - Home Health Aide Newtown, CT, 03/2020 - 04/2020
Provided mobility assistance such as walking and regular exercising.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Administered prescribed medications under direction of physician.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Provided transportation and appointments management.
Supervised daily activities and provided assistance to staff.
Developed rapport to create safe and trusting environment for care.
Constructed cognitively stimulating activities.
Bj's Wholesale Club, Inc. - Club Coordinator R4 Perishable Dc Independence, KY, 03/2018 - 03/2019
Increased resident socialization through implementation of wide range of fun, educational and family-oriented activities.
Coordinated holiday decorating of facility, garnering help of residents and volunteer staff.
Established vendor relationships to access timely services in support of events.
Developed and maintained courteous and effective working relationships.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
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