LiveCareer-Resume

intake coordinator resume example with 7 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) XXX-1000
  • Cell:
  • resumesample@example.com
Summary

Open to new career opportunities to broaden my life and to bring my valuable experience to a company that has strong business ideas. Additionally, I wish to utilize my current skills to obtain a higher level of advancement. SUMMARY OF QUALIFICATIONS Receptionist- Answer Phones, Collect Payments, Schedule Appointments, Call and verify insurance, call and get pre-certifications, File and fax, Call patients for results. Medical Assistant- Administer immunizations, draw blood, perform vision and hearing tests, suture removal, vital signs, autoclave and sterilization, receptionist skills, scheduling, charting, computer skills in MedWare, EMR, her, Microsoft word, EKG’s. Calling in and refilling prescriptions, making patient referrals, RQIs and pre-certification. Venipuncture, hct, occult blood, glucometer, specimen collection. I also know how to perform rapid strep, Flu A and B, mono tests. Pharmacology, dosage calculations, administration of medication: Oral and parental Hotel clerk: Job Description: o 1)Greets, registers, and assigns rooms to guests. To Whom it might concern I wish my resume could be concered for the postion of administrative assistant. I am a fast learner and in which I have great communicaton skills. I have also been in great postions in which my communication, and phone skills have been in use in a fast pace doctors office. In which multitasking and picking up as you go was one of my strongest assests.I have also learned to apply my skills of collecting and entering charges or payments. Each job in my past has taught me new skills to grow and move forward. Open to new career opportunities to broaden my life and to bring my valuable experience to a company that has strong business ideas. Additionally, I wish to utilize my current skills to obtain a higher level of advancement. Receptionist- Answer Phones, Collect Payments, Schedule Appointments, Call and verify insurance, call and get pre-certifications, File and fax, Call patients for results. Medical Assistant- Administer immunizations, draw blood, perform vision and hearing tests, suture removal, vital signs, autoclave and sterilization, receptionist skills, scheduling, charting, computer skills in MedWare, EMR, her, Microsoft word, EKG’s. Calling in and refilling prescriptions, making patient referrals, RQIs and pre-certification. Venipuncture, hct, occult blood, glucometer, specimen collection. I also know how to perform rapid strep, Flu A and B, mono tests. Pharmacology, dosage calculations, administration of medication: Oral and parental Skilled [Job Title] knowledgeable about monitoring metrics and maximizing team success in fast-paced [Type] settings. Performance- and quality-driven with [Number] years of experience. Natural leadership talent with motivational approach. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Caring Intake Specialist with proven skills in case management, client registration and document processing. Highly organized and with an empathic communication style. Ready to bring [Number] years' experience to a rewarding to new position. Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills
  • Multi-Line Phone Operations
  • Charting and Clinical Documentation
  • Multitasking and Organization
  • Microsoft Office
  • Report Preparation and Analysis
  • Workflow Optimization
  • Decision Making
  • Handling Complaints
  • Customer Service
  • Patient Scheduling
  • Administration and Operations
  • Research and Analysis
  • Phone and Email Etiquette
  • Friendly and Relatable
  • Remote Work Coordination
  • Maintenance Coordination
  • Verbal and Written Communication
  • Multitasking and Prioritization
  • Attention to Detail
Experience
Intake Coordinator, 08/2019 to Current
FraserSaint Paul, MN,
  • Maintained positive attitude and effectively de-escalated clients during crisis situations.
  • Scheduled appointments for patient consultations, tests and procedures.
  • Answered and logged incoming inquiries via phone, fax and email.
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Collected revenue by reminding delinquent accounts, notifying customers of insufficient payments.
  • Received inbound calls to obtain clinical information from providers to create authorizations and referrals.
  • Updated patient information on computer system to maintain billing accuracy.
  • Issued, gathered and inspected intake forms to confirm correct signatures and information.
  • Coordinated schedules and appointments, sending out reminders regarding appointment dates.
  • Maintained clinical records and required paperwork in compliance with agency standards.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Established and maintained correspondence systems to manage information requests and distribution.
  • Compiled physical and digital documents, charts and reports.
  • Supervised order fulfillment and inventory management services to ease operations and support administrative and healthcare staff.
  • Corresponded with hospitals and medical offices regarding incoming home health referrals.
receptionist, 03/2011 to 04/2012
Gilbane Building Company, ,
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Used company badging system to create badges for new employees and visitors.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Supervised setup of conference rooms for meetings and office events in common areas.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Sorted invoices for accounting department by date stamping and filing by vendor code.
  • Served as company concierge to employees requiring assistance help with travel arrangements.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Scheduled space or equipment for special programs, meetings and conferences.
  • Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
  • Coordinated pick-up and delivery of express mail services.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Transcribed tapes and notes from meetings into prescribed formats.
  • Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Processed payments and updated accounts to reflect balance changes.
  • Reported suspicious individuals to supervisor.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Answered and directed incoming calls using multi-line telephone system.
  • Composed and prepared routine correspondence, letters and reports with job-related software.
  • Scheduled and confirmed appointments and meetings for management team.
  • Updated and recorded customer or client information to maintain accounts.
  • Sorted incoming mail and directed to correct personnel each day.
  • Collated, bound and stored computer-generated reports.
  • Scheduled and confirmed appointments.
Bilingual Receptionist, 06/2010 to 12/2011
Behavior Health NetworkNorthampton, MA,
  • Greeting patients professionally both in person and on the phone
  • Quickly answering or properly referring questions and issues
  • Optimizing provider schedules and patient satisfaction with efficient scheduling
  • Notifying providers of patient arrivals
  • Comforting patients by anticipating anxieties and effectively answering questions
  • Ensuring availability of treatment information by retrieving and updating patient records
  • Verifying financial records and collecting patient charges while filing and expediting third-party claims
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Transcribed tapes and notes from meetings into prescribed formats.
  • Sorted invoices for accounting department by date stamping and filing by vendor code.
  • Composed and prepared routine correspondence, letters and reports with job-related software.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Helped visitors feel welcome with positive communication style and advanced [Language] abilities.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
Hotel clerk, 07/2008 to 05/2010
Dr. Kim And Dr, RhimCity, STATE,
  • O 2) Issues room key o 3) Date stamps, sorts, and racks incoming mail and messages
  • O 4) Transmits and receives messages, using telephone or telephone switchboard
  • O 5) Answer inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions
  • O 6) Keeps records of room availability and guests' accounts, manually or using computer
  • O 7) Computes bill, collects payment, and makes change for guests., 1)Greets, registers, and assigns rooms to guests
  • 2) Issues room key 3) Date stamps, sorts, and racks incoming mail and messages
  • 4) Transmits and receives messages, using telephone or telephone switchboard
  • 5) Answer inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions
  • 6) Keeps records of room availability and guests' accounts, manually or using computer
  • 7) Computes bill, collects payment, and makes change for guests.
Education and Training
Assistant Diploma: , Expected in 05/2008 to Southeastern Career Institute - Midland, TX
GPA:
Assistant: , Expected in 05/2008 to Southeastern Career Institute - Midland,
GPA:
Languages
Spanish:
Full Professional
Negotiated:
English:
Full Professional
Negotiated:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Southeastern Career Institute
  • Southeastern Career Institute

Job Titles Held:

  • Intake Coordinator
  • receptionist
  • Bilingual Receptionist
  • Hotel clerk

Degrees

  • Assistant Diploma
  • Assistant

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: