intake coordinator resume example with 3+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Organized and detailed oriented worker. A team player with a bubbly personality that wins over customers and clients. Eager to work and very goal oriented! Goal-oriented and welcoming with proven history of modernizing traditional offices to maximize patient satisfaction. Dedicated to organization and collaboration with over 4 years in customer service sand relations. Trained in Microsoft with excellent communication and problem solving skills.

  • Organization and Time Management
  • Problem-Solving Techniques
  • Infant Care and Feeding
  • Taking Client Histories
  • Detail-Oriented
  • Customer Service
  • Food Preparation and Service
  • Communication and Cooperation
  • Cultural Sensitivity
  • Appointment Scheduling
  • Problem Solving
  • Patient Referral
  • Cash Handling
  • Scheduling Tests and Procedures
  • CPR Certified
  • Experience with Diverse Student Populations
  • Curriculum-Based Lessons
  • Collaborative and Team-Oriented
  • Communicating with Parents and Teachers
  • Supervising Classroom Activities
  • Coordinating with Teachers and Specialists
  • Lesson Planning and Preparation
  • Behavior Redirection
  • Infant Feeding
  • Toddler-Preschool Age-Group Experience
Work History
10/2022 to Current Teacher's Aide Anderson Health Services | , , 130 Brookley Road, Rome, NY 13441
  • Supported student learning objectives through personalized and small group assistance.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Assisted teachers with supervision and care of group of [Number] children.
  • Promoted physical, mental and social development using classroom games and activities.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Provided support to help students with special needs learn and grow.
  • Created lesson materials, visuals and digital presentations to supplement lesson plans.
  • Provided mobility and personal care support to students with physical limitations.
  • Monitored student actions and applied established interventions to redirect behavior and resolve conflicts.
04/2022 to 09/2022 Family Nanny Jo-Ann Fabrics | , , 9312 NY-26, Lee Center, NY 13363
  • Built positive and nurturing environments to support child social and emotional growth.
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Facilitated relationships with children and parents by developing caring and structured home environments.
  • Played games, worked on puzzles and read books to young children.
09/2021 to 01/2022 Intake Coordinator Hannaford | , ,
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Supported office staff and operational requirements with administrative tasks.
  • Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
  • Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Enhanced office productivity by handling high volume of callers per day.
  • Completed intake assessment forms and filed clients' charts.
  • Collected, verified, recorded and processed client demographics, insurance payments and referral information.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Communicated with referral sources, physicians and associated staff to check documentation for proper signatures.
07/2021 to 09/2021 Child Care Teacher Assistant Price Chopper Supermarkets | , ,
  • Supervising children
  • Assisting teachers with activities, lesson plans, and day to day activites.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Assessed babies and toddlers against established early childhood developmental milestones, preparing regular progress reports for each child.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Instructed children in health and personal habits, such as eating, resting and toileting.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
05/2020 to 06/2021 Front End Service Leader Company Name | , ,
  • Supervising cashiers, money handling , cashier, bagger, inputting sales, running self checkout, and assisting customers to the best of my ability
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
08/2018 to 05/2020 Cashier/Customer Service Company Name | , ,
  • Money handling, greeting customers, cashing customers out, returning products to where they belong, assisting customers with any questions they may have, and bagging.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Used POS system to enter orders, process payments and issue receipts.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record transactions accurately and efficiently.
Expected in to to | Early Childhood Education State University of New York College, Cortland, NY GPA:
  • Received C.U.R.E Scholarship
Expected in to to | Early Childhood Education Herkimer County Community College, Herkimer, NY GPA:
Expected in 06/2020 to to Regents Diploma | Rome Free Academy, Rome, NY GPA:

81st rank, GPA: 3.5. Graduated with multiple scholarships in the top 25% of my class

  • Member of National Junior Honor Society
  • Elected to President for Black History Club from my Sophomore through Senior year

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Resume Overview

School Attended

  • State University of New York College
  • Herkimer County Community College
  • Rome Free Academy

Job Titles Held:

  • Teacher's Aide
  • Family Nanny
  • Intake Coordinator
  • Child Care Teacher Assistant
  • Front End Service Leader
  • Cashier/Customer Service


  • Regents Diploma

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