Intake Coordinator Resume Example The Salvation Army

INTAKE COORDINATOR

Summary

To obtain an entry level position in the Criminal Justice Field, where my education in Criminal Justice will provide an opportunity for growth and development by utilizing my skills and education.

Highlights

Pre-Placement Interviews for Housing Software programs-Nemis, Darac, and Fratz, Windows 95, Windows 7,Powerpoint, Excel, Spreadsheet, Microsoft Word, Teaching Experience Leadership Experience Customer Service Experience Strong Communication Skills Handling of lease agreements and Handling of Call center tickets from call center in Jackson MS Verify trailers Barcode and Vehicle identification numbers Document control Dispatch Experience

Experience

The Salvation ArmyMobile, MSIntake Coordinator10/2014 to Current

Take incoming phone calls and messages. Schedule assessment appointment's for client's seeking treatment for drug or alcohol addiction. After the assessment process,schedule client's to complete the intake process. Create new folders for client's entering treatment for all of our substance abuse programs. Create letters for client's who have completed their assessment with our assessment specialist if needed. Communicate with probation officers, lawyers and sometimes Judges.

Salvation ArmyMobile, ALSecretary08/2013 to 10/2014

Take incoming phone calls and messages Enter new client's into database Create folders for new clients Create labels for new files Track hours for client's that are currently in treatment Accounts receivable Close out clients in the database that finish treatment Create intake letters for client's and referral resources Create Discharge letters for client's and their referral resources.

Dearman Law FirmMobile, ALLegal Secretary02/2013 to 04/2013

Took incoming phone calls and messages Did some accounts receivable and accounts payable, while working out of Quick books Made collection calls Worked with Alacourt and Alafile Filed notice of appearances and waiver of arraignments Kept up with incoming court dates on a Mac computer Filed court documents at Strickland and at the courthouse in Mobile.

YMCASaraland, AlabamaZumba Instructor08/2011 to 01/2013

To teach fitness and exercise moves to students in a class room setting To help my students achieve their goals in weight loss and muscle tone To teach them the proper way to move and not to injure themselves To explain any moves that might be confusing and show them the proper technique FEMA-Biloxi, Ocean Springs, and Gulfport Mississippi.

FEMABiloxi, MSHousing Advisor Specialist03/2006 to 10/2009

Physically checked on the trailers, investigated applicants future housing situations, if homeowners needed help with repairs, and what length of time will they need the trailer.
Verify barcodes and Vehicle Identification Number's for each Fema Trailer unit, and to see if that unit matched up with what was assigned.
If they are renters, assisted them in finding affordable rental properties.
Pre-Placement Interviews, This position allowed me to phone current applicants, to check their status on where they are living in regards to housing.
If a trailer was needed, then the applicant would be placed for a request for temporary housing.
Handling of lease agreements for the many applicants was one of my duties.
During employment a special Project had been assigned.
During this time it was to help Disaster victims get Rental Assistance, so they could move out from the FEMA Trailers.
Call center tickets that come down from the call center out of Jackson Mississippi.
Call tickets, were the applicants who wanted rental assistance.
My responsibility had to do with checking to see if the applicant were eligible for this type of rental assistance.

Johnson GroupMobile, MSOffice Assistance10/2005 to 02/2006

Under minimal supervision performed a variety of document control, administrative, and clerical functions.
On the FEMA technical assistances contract, provided travel trailers/mobile homes to people displaced by Hurricane Katrina.
Performed document checking/quality control using Microsoft Access, to provide FEMA with the complete records for people occupying trailers/mobile homes in Jackson County Mississippi.
Made recommendations for work process improvement, procedures and practices.

Accomplishments

Currently working with our youth on Wednesday nights at my church. Currently teaching a Zumba Fitness class on Monday's and Thursday night at Chickasaw Civic center. Take occasional kick boxing classes when time is allowed.

Education

Associate of Applied Science Degree:Criminal JusticeSeptember 13, 2012ITT Technical institute Mobile Alabama, Mobile, ALGPA: Honors Student, Deans List

Criminal Justice Honors Student, Deans List

Associate of Science Degree:Criminal Justice2012ITT Technical Institute, Biloxi, MS

Criminal Justice

FEMA Courses 04/2006 Microsoft Word Microsoft Excel Safety Course:Fema FEMA, Biloxi, MS

Travel Rules and Regulations IS100 Introduction to Incident Command System IS200 ICS Single Resource IS546 Continuing Operations (Coop) IS 547 Introduction Continuing Operations (Coop) IS 700 National Incident Management System IS 800 National Response Team

Certificate, Quality Sanitation Management Certificate, Hospitality Certificate, Food Production Principles Wharton County Junior College in Stafford Texas 08/1999-05/2000 Graduated Basic Peace Officer, Police AcademyMississippi Gulf Coast Community College, Biloxi, MS

Skills

accounts payable, Accounts receivable, administrative, Basic, Call center, clerical, Strong Communication Skills, client, clients, Customer Service Experience, database, Leadership, letters, Mac computer, Microsoft Access, Microsoft Excel, Excel, Microsoft Office, Powerpoint, Windows 7, 2000, Windows 95,, Windows 95, Microsoft Word, Works, Police, process improvement, Quality, quality control, Quick books, repairs, Safety, scheduling, Spreadsheet, supervision, tables, Teaching, phone, type

Resume Overview

Companies Worked For:

The Salvation Army
Salvation Army
Dearman Law Firm
YMCA
FEMA
Johnson Group

School Attended

ITT Technical institute Mobile Alabama
ITT Technical Institute
FEMA
Mississippi Gulf Coast Community College

Job Titles Held:

Intake Coordinator
Secretary
Legal Secretary
Zumba Instructor
Housing Advisor Specialist
Office Assistance

Degrees

Associate of Applied Science Degree : Criminal Justice September 13, 2012
Associate of Science Degree : Criminal Justice 2012
FEMA Courses 04/2006 Microsoft Word Microsoft Excel Safety Course : Fema
Certificate, Quality Sanitation Management Certificate, Hospitality Certificate, Food Production Principles Wharton County Junior College in Stafford Texas 08/1999-05/2000 Graduated Basic Peace Officer, Police Academy

Intake Coordinator Resume Example

Resume Score: 90%

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