Intake Coordinator Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
To obtain a permanent position that will enable me to use my education, professional experience and abilities that would be beneficial to the growth of the company and myself. Skilled in all the aspects of preparation of medication. Experience in all phases of pharmacy operations. Board understanding of medications. Reliable, punctual, and able to work well with others. Strong communication skills. SKILLS 6 years of experience customer support in a busy Retail pharmacy procedure knowledge call center environments Accurate pharmaceutical calculations An unwavering commitment to patients Prescription filling training Ability to handle stress Motivated self-starter Computer literate
  • High customer service standards
  • Strong problem solving ability
  • Troubleshooting skills
  • Telecommunications knowledge
  • Accurate pharmaceutical calculations
  • Motivated self-starter
  • Technician Certification Training
  • Data entry specialist
High School Rialto High School , Expected in 2003 High School Diploma : - GPA :
Chaffey College Ontario, CA Expected in 2003 California Board of Pharmacy : Pharmacy Technician - GPA :
  • Exceeded corporate target for customer satisfaction for 24 months in a row.
Work History
Avalon Healthcare Solutions - Intake coordinator
Tampa, FL, 2013 - 2015
  • Intake coordinator - I'm responsible for all documentation and initial processing of a telephonic medication authorization request.
  • For medication safety, I calculates and documents minimum and maximum allowable drug dosing for all chemotherapies ordered.
  • Based on client contractual agreements, I'm responsible for the coordination of medication delivery to providers.
American Dental Partners, Inc. - PSR
Milwaukee, WI, 11/2011 - 07/2012
  • CVS Caremark/Aerotek Employment agency Redlands - CA I was responsible for taking inbound calls from patients, physicians, and insurance companies, to set up any orders, refills or to make any necessary changes to prescriptions.
  • Effectively resolved insurance rejections and other billing issues.
  • Managed drug and supply inventories.
Intermountain Healthcare - Prior Authorization Rep
Kemmerer, WY, 10/2009 - 05/2011
  • Answered over 100 calls per day.
  • Entered Prior Authorization for members and providers, also verified appropriate information.
  • Resolved customers issues; I ensured accurate information was provided.
  • Constantly met established productivity, schedule adherence, and quality standards while maintaining a good attendance recorded.
Addiction Recovery Services - Pharmacy Technician
Kennett Square, PA, 2003 - 2009
  • Properly filled and dispensed an average of 150 prescriptions per day.
  • Managed drug and supply inventories.

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Resume Strength

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Resume Overview

School Attended
  • High School Rialto High School
  • Chaffey College
Job Titles Held:
  • Intake coordinator
  • PSR
  • Prior Authorization Rep
  • Pharmacy Technician
  • High School Diploma
  • California Board of Pharmacy

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