intake coordinator administrative resume example with 15+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Top-performing Administrative Assistant with over 20 years experience in administrative support. Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. Energetic and reliable Office Manager skilled with working with a diverse group of people.High-performing Administrative Assistant with extensive experience working with a diverse client base and delivering results.
  • Deadline-oriented
  • Strong problem solver
  • Professional and mature
  • Microsoft Office proficiency
  • Patient care advocacy
  • Results-oriented
  • Self-directed
  • Time management
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude. Successfully planned and executed corporate meetings, lunches and special events for groups of 25+ employees. Coordinated all department functions for team of 40+ employees.
02/2010 to
Intake Coordinator/Administrative The Kemtah Group Snoqualmie, WA,
Posted charges, payments and adjustments. Built and maintained effective accounts receivable and cash flow monitoring systems. Thoroughly investigated past due invoices and minimized number of unpaid accounts. Recorded and filed patient data and medical records. Carefully reviewed medical records for accuracy and completion as required by insurance companies. Strictly followed all federal and state guidelines for release of information. Acquired insurance authorizations for procedures and tests ordered by the attending physician. Scheduled patient appointments. Provided administrative support for three physicians. Accurately entered procedure codes, diagnosis codes and patient information into billing software. Acted as a liaison between the business department, billers and third party payers in resolving billing and reimbursement accuracy. Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information. Confirmed patient information, collected copays and verified insurance. Completed appeals and filed and submitted claims. Served as intake coordinator during am hours for new patients coming into the Methadone clinic prior to seeking the physician
04/2005 to 01/2010
Assistant to VP of Research & Development Arrow Electronics Inc, Alpharetta, GA,
Planned travel arrangements for 3 executives and staff. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Planned meetings and prepared conference rooms. Dispersed incoming mail to correct recipients throughout the office. Supplied key cards and building access to employees and visitors. Made copies, sent faxes and handled all incoming and outgoing correspondence. Created weekly and monthly reports and presentations. Properly routed agreements, contracts and invoices through the signature process. Received and screened a high volume of internal and external communications, including email and mail. Maintained and reserved the executive conference room calendar. Managed daily office operations and maintenance of equipment. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
11/1997 to 02/2004
Payroll Specialist Interpay, Inc City, STATE,
Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports. Monitored vacation accrual. Processed terminations. Worked with a third-party vendor on reporting withholdings and SUTA. Managed payroll and time and attendance systems. Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties. Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies. Responded to employee inquiries regarding payroll and timekeeping. Onboarded new employees in the time reporting and payroll systems. Processed rehires, transfers, terminations, garnishments and withholdings. Maintained annual and monthly budgets. Distributed expenditure, encumbrances, receipts and receivables according to schedules.
08/1993 to 10/1997
Pricing Specialist Coca Cola Enterprises City, STATE,
Renegotiated payment terms with dozens of suppliers. Calculated figures such as discounts, percentage allocations and credits. Coded the general ledger and processed vendor invoice payments. Coordinated approval processes of all accounts payable invoices. Researched and resolved billing and invoice problems.
Expected in 2015 to to
Certificate: Medical Assistant
Cranston Adult Education - Cranston, RI

Account Management, Executive Management Support, Travel Planning & Arrangements.  Computer Proficiency, Coordination, Creative Problem Solving, Attention to detail.  Multi-task management, Microsoft Office Suite, Prioritization, critical thinking.

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Resume Overview

School Attended

  • Cranston Adult Education

Job Titles Held:

  • Intake Coordinator/Administrative
  • Assistant to VP of Research & Development
  • Payroll Specialist
  • Pricing Specialist


  • Certificate

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